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Administrative Assistant Office Staff

Location:
New York, NY
Posted:
August 21, 2014

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Resume:

Debra Hunter

**** ******** ******, *****, *** York 10456 C: 718-***-**** • H: 347-***-**** • acfi3o@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

• Professional demeanor and attitude

• Strong work ethic and people skills

• MS Office Skills

• Ability to multi-task and manage time with great communication skills both verbal and written

• Over 4+ years sales experience

PROFESSIONAL EXPERIENCE:

Human Resource Administration (Fordham Job Center) Bronx, NY 03/2014 - 05/2014

Office Clerk

• Scanned, photocopied and filed sensitive clients documentation relating to public assistance

• Processed time-sensitive outgoing mail relating to benefits for clients, sorted and collated

documents

05/2013 - 03/2014

Medicare Rights Center New York, NY

Call Center Helpline

• Answered heavy call volume phones, assisted callers with inquiries and provided benefit information

• Explained current policy issues and clarified information in regards to benefits

• Assisted clients and explained Medicare proposals that would reduce their spending, worked with staff

members on various projects and assignments

11/2011 - 12/2011

Touro College New York, NY

Library Assistant

• Managed front desk operations for the library including organizing and tracking materials

• Documented information of outgoing and incoming journals used by students

• Maintained efficient filing system for documents and files as assigned by library supervisor

06/2005 - 01/2011

Active Staffing New York, NY

Receptionist/Mailroom Assistant

• Answered phone and routed calls to proper office staff members, received and sorted mail

• Maintained files and records

• Performed administrative support tasks including faxing, recording and tracking information

02/2006 - 07/2009

Adecco (Citi-Group) New York, NY

Administrative Assistant

• Trained staff members in various capacities, communicated internally

• Prepared customer transaction files, create reports and stored information electronically

• Maintained inventory and restocked when necessary

• Photocopied and faxed information to clients, and processed outgoing FedEx and Domestic mail

EDUCATION/TRAINING:

The College of New Rochelle Bronx, NY Graduated

Bachelor of Arts Degree in Psychology

First Step Job Readiness Program New York, NY Certified

Certificate in Business Management Procedures

Certified

Interboro Institute New York, NY

Associate Degree in Business Management

Caliber Training Institute New York, NY Diploma received

Diploma in Banking



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