Peregrine Y. Samson

Unit ***A Sofia Bellevue Capitol Hills Quezon City

091********

acfi28@r.postjobfree.com

OBJECTIVES

To seek a fulfilling career in a prestigious institution that will

allow me to fully contribute my knowledge and skills, acquire new

experiences and learning, and attain personal growth and career

development.

Employment History

Sutherland Global Solution

7F Harvester Corporate Center 158 P. Tuazon Blvd

Brgy. Socorro, Cubao Quezon City

October 12, 2013 to December 30, 2013

. Job Description & Scoop of Work

Worked as a Customer service specialist, for Home Away Vacation Rental

Services,

Provided travelers information regarding Booking dates, availability of

the property, payment reservations, property insurance, and legitimacy of

the property.

ALTA Resources Corp.

34 flr. Wynsum Corporate Plaza Bldg Emerald Avenue

Ortigas Center Pasig City

June 25, 2012 to December 26, 2012

. Job Description & Scoop of work

Worked for Pacsun as a Customer service specialist, assisted customer in

purchasing their online orders and checking the status of shipping

information. Provided discounts if needed, stock availability and to

ensure first class customer experience to our clients.

Dae Jang Kum Restaurant

Ground flr. Manila Film Center CCP Complex Pasay City

October 29, 2010 to November 14, 2011

. Job Description & Scoop of work

Collect payments from customers, write patron's food orders on order

slips, memorize orders, or enter orders into computers for transmittal to

kitchen staff.

Take orders from patrons for food or beverages, check with customers to

ensure that they are enjoying their meals and take action to correct any

problems.

Serve food and/or beverages to patrons; prepare and serve specialty

dishes at tables as required. Prepare checks that itemize and total meal

costs and sales taxes. Remove dishes and glasses from tables or

counters, and take them to kitchen for cleaning.

Transcom Center Building

Las Fiestas Frontera Verde compound Pasig City

October 30, 2008-October 28, 2010

. Job Description & Scoop of work

Worked for as Customer Service Representative, assisted the customer with

processing their order online. Currently supports in technical issues,

like troubleshooting cable boxes, restoring of services, cable hook ups,

and provisioning cable boxes.

HTMT Hinduja Philippines

C-5 Libis Pasig City

October 25, 2007-July 16, 2008

. Job Description & Scoop of work

Technical support for Sony, providing technical assistance, setting up

their Home Theater System, Trouble shooting Sony receivers, installation

and hook up of their home entertainment system and Checking the status of

repaired equipment.

Link2Support 5th floor Techno Plaza One Building

East Wood Libis Pasig City

August 18, 2006-June 25, 2007

. Job Description & Scoop of work

Previously worked as an employee for link2support, as a CSR agent.

Authorized the replacement of their devices, such as, Routers, modems and

port switches. Provided them with the proper information with their

accounts. Handled customers billing statement and pacify irate callers.

Provided assistance to the customer in creating online orders for their

RMA's, Return Merchandise Authorization and provide information regarding

about the status of deliveries & shipping dates, of their units.

SITEL Philippines

27 floor Cyber Zone Building

Eastwood Libis Pasig City

April 3, 2006-June 13, 2006

. Job Description & Scoop of work

Assisted customers with their billing issues and provided account

information. Handled number of transfers, adding signature numbers to

the customer's account, credit card fraud, checking shipment status of

their gizmo or phone units, and proper call transfer to different

departments. The account that I was handling is Sun Rocket, it is a

phone connected through the internet via cable of DSL connection.

United Graphics Expression Corp. / OJT

Dasmari as, Cavite Techno Park

January/02/2000-December/15/2000

Graphic designer

. Job Description & Scoop of work

To make different designs of labels, posters, and brochure for better

graphic appearance, according to customers needs.

Are major clients are Avon and Phillip Morris Philippines. I worked for

the company for 1 year where I was able to develop my artistic skill.

Knowledge in

MS Office (Word, Excel, Power Point, Photo Editor), Internet Savvy

Communication skills (Oral & Written) (English/Filipino)

Technical Skills:

Troubleshoot, Microsoft word, Corel Draw, Power Point, Adobe Photoshop,

Excel & AutoCAD

Educational Background School Year

Primary

Holy Angels Montessori 1984-1990

Secondary

National College of Business & Arts 1991-1994

Tertiary

College

Perpetual Help College

Course/ Hotel Restaurant Management 1994-1996

College

AMA Computer College 1997-2000

Course/Graphic Designer

Don Bosco

Auto Mechanic June 05 / August 05/2005

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