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Customer Service Manager

Location:
Austin, TX
Salary:
45000
Posted:
August 20, 2014

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Resume:

POL INA ANASTASSIEVA

**** ******* **** * *****, TX 78749 512-***-**** acfhwo@r.postjobfree.com

I N T ER NAT IONAL BUS I NESS

T R I L I NGUAL I NT ERNAT IONAL

I NT ERNAT IONAL

M UL T ICUL T URAL M ANAGEMEN T F I NANCE

P ROF I L E

E xceptional In ternational Business major with a keen understanding of Russian culture,

l anguage and business operations Leadership skills developed through overseeing projects

and developing business plans U nflappable; comfortable with difficult mandates and tight

deadlines E xperience as t ranslator S trong interpersonal skills Motivated and goal

o riented S trong communication skills

E DUCAT ION

St. Edwards University, School of Business, Austin, TX

B achelor of Business Administration w ith a M ajor in I nternational Business

A ugust 2014

T he George Washington University, School of Business, Washington D.C. August 2008-May 2010

Bachelor of Business Administration w ith a M ajor in I nternational Business

H ONORS, SCHOLARSH IPS, I NVOLVE MEN T

Dean’s List ■ S t. Edward’s Donor Scholarship ■ P roject Leader ■ S trategic

M anagement

E XPER I ENCE

C4 Connections A ustin, TX M arch-August 2011

O ffice Manager

Responded to phone calls, emails

Set up interviews

Collected daily sales reports

Evaluated daily recruitment reports

Assisted general manager in other duties

S martech and Associates, L P Austin, TX December 21-Feb. 7,

2011

Operational Assistant

Responded to phone calls

Provided customer service and technical support for clients and technicians

Closed tickets

L aw Office of John Bucy I I Austin, TX J uly-Aug.

2008

Secretary

Assisted clients by addressing concerns

Collected client information

Texas Impact Communications A ustin, TX M ay-

Aug. 2007

I ntern

Researched campaign information in order to gain potential votes from clients

Analyzed and interpreted results gained through research

Arranged new strategies for campaigning

T he Sand Pitt A ustin, TX J une 2007– Aug.

2013

Genera l M an ager, referee

Ensured all protocol was followed, opened and closed the facility, accounted for scores

R eferences

1. Jacob Jones

972-***-****

Entrepreneur

acfhwo@r.postjobfree.com

2. John Bucy I I

Attorney

512-***-****

acfhwo@r.postjobfree.com

3. William Bradley Zehner I I

Advisor

512-***-****

acfhwo@r.postjobfree.com



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