Melissa Costa

**** ******* ******

Tobyhanna, PA 18466

Phone: 570-***-****

Cell: 570-***-****

E-Mail: acfhuu@r.postjobfree.com

Professional Summary

Responsible Retail Associate with a record of successfully contributing to team goals. Inventory management, POS systems, and merchandising experience. Highly effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers. Thrives in fast-paced environments and enjoys working as part of a team to achieve sales goals.

Skills

Cash register familiarity

People-oriented

Customer service-oriented

Basic administrative knowledge

Friendly demeanor

Sales experience

Staff training and development

Data entry

Goal-oriented

Strong work ethic

Superior organization ability

Detail-oriented

Retail merchandising specialist

Work History

July 2009 to April 2011

Family Dollar Tobyhanna, PA

Assistant Manager

Assigned employees to specific duties to best meet the needs of the store.

Instructed staff on appropriately handling difficult and complicated sales.

Examined merchandise to verify that it was correctly priced and displayed.

Generated repeat business through exceptional customer service.

Stocked and replenished merchandise according to store merchandising layouts.

Priced merchandise, stocked shelves and took inventory of supplies.

Alerted customers to upcoming sales events and promotions.

Cleaned and organized the store, including the checkout desk and displays.

July 2012 to August 2014

Walmart Mount Pocono, PA

Inventory Control Specialist

Unloaded merchandise from delivery trucks and places stock in the appropriate location such as the backroom and sales floor.

Maintained accurate inventory controls by categorizing merchandise in bins by department, labeling overstock merchandise, scanning merchandise daily, adjusting inventory levels in the perpetual inventory system, and executing Company programs.

Utilized handheld scanner to identify items needed on the sales floor and retrieved merchandise from inventory bins, occasionally utilizing a ladder or power equipment, such as a power jack or sky lift.

Monitored area for signs of shrink and potential security risks, and contacts management and/or In-Store Loss Prevention when problems are identified.

Ensured a safe and clean environment by maintaining safety standards, such as stabilizing merchandise on risers, high-walls, and features; securing merchandise on displays; ensuring ladders are properly secured; removing empty pallets, cardboard, and trash from the stockroom; and performing maintenance and cleaning which requires keeping floors dry, neat, and clean.

Education

2009 Pocono Mountain Academy Cresco, PA

High School Diploma

References

Jackie Caruso 570-***-****

Alexia O'Malley 215-***-****

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