Priscilla Johnson

Security officer / Customer Service Professional

Ellenwood, GA

acfhtu@r.postjobfree.com - 678-***-****

A challenging position that will utilize my highly developed interpersonal, analytical,

Communicable and will allow me to grow into position of broader responsibility.

WORK EXPERIENCE

Security Officer

Woodruff Arts Center/ High Museum - Atlanta, GA - April 2013 to April 2014

Responsibilities

Alarm responses, escort vendors, protect artwork, crowd control

Accomplishments

Leadership, keeping everyone positive, always giving a helping hand

Skills Used

Rovering, Customer Service, Conflict Management

Security officer

Allied Barton Security - Atlanta, GA - November 2011 to April 2013

Performed customer services duties daily

*Upkeep of daily log written during every assigned shift

*Monitor CCTV of the exterior and interior of the building

* Responsible unlocking and locking down of the facility

* Perform daily safety patrols of the facility

* Badge access control, issuing badges, checking for badges of anyone in the facility

*Monitor the walk through metal detector, hand wand duties.

Security Officer

GEORGIA WORLD CONGRESS CENTER - Atlanta, GA - June 2008 to January 2009

Performed customer services duties daily

*Responsible for locking down multiple assigned areas of the building

*Crowd control management of shows, and events

* Responsible for taking incident reports, and lost property reports and logging them

Into the computer system

*Upkeep of daily activity logs written after every assigned shift.

Dietary Aide

Ashton Woods Nursing Home - Atlanta, GA - May 2007 to July 2007

Performed customer services duties daily

* Responsible for food prep for meals served 3 times daily

*Responsible for setting up dining room with table cloths to serve patients

In a dining room setting.

*Performed daily clean-up procedures, cleaning dining room after every meal served,

And working in the dish room after every meal.

Security Screener

TRANSPORTATION SECURITY ADMINISTRATION - Atlanta, GA - March 2004 to September 2006

Responsible for operating an X-ray machine which checks for weapons and other

Illegal contrabands.

* Performed customer services duties.

* Trained new employees on procedures.

* Upkeep of a daily written log.

* Performed daily test on the Ion scan 400B, and the Item minimizer.

INTERNATIONAL TOTAL SERVICES, ATLANTA, GA

Security Officer

*Assigned to an 8 hour shift at an entrance checkpoint at the Hartsfield-Jackson

Airport.

* Responsible for operating an X-ray machine which checks for weapons and other

Illegal contrabands.

* Trained in emergency evacuations such as fire, bomb threats and severe weather

Conditions.

* Performed customer services duties.

* Performed random baggage check for explosive residue by using the Ion scan

Machine.

EDUCATION

High School Diploma

American Home School - Lansing, IL

ADDITIONAL INFORMATION

* Good listener

* Skilled at setting priorities and achieving difficult objectives.

* People-oriented and sensitive to customer's need.

* Ten years customer service experience.

* Well organized, detailed and result oriented.

* Enthusiastic and highly motivated self-starter with proven record of success.

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