Michele Harder

***** ********** #***

Houston, Texas 77079

832-***-**** (cell)

acfhso@r.postjobfree.com

OBJECTIVE

Obtain a position in an industry which I will fully utilize my knowledge,

passion, and drive to succeed with the opportunity for growth and

advancement.

EXPERIENCE

09/12- Current - Memorial Hermann OPID - The Cancer Center

Scheduler

-Scheduling all imaging scans for Patients prior and after Chemotherapy

-Only scheduler for entire Cancer Center, Scheduling Xray, EKG, ECHO, MRI,

MRA, CT, Nuclear Medicine, Mammograms, Bone Density, Ultrasound,

- Work well under pressure in a fast pace, team environment to meet

customer needs while delivering excellent customer service.

-Coordinate multi scans with follow up appointments

- Skilled verbal, written, phone, and interpersonal communicator and

provide information in a clear and accessible manner.

-Able to quickly and proactively resolve any customer issues and

complaints, using strong customer service skills.

-Office professional, familiar with standard office automation equipment,

including personal computers, phone systems, fax machines, copiers, and

scanners.

-Answers inquiries by clarifying desired information; researching,

locating, and providing information

-Lots of interaction with Patients and scheduling upon their request

- Process radiology c.d.'s for Patients

12/08- Cardon Healthcare - Memorial Hermann Southwest

Patient Access

Screening of Self Pay Patient's to determine eligibility for State and

Government Assistance

-Completing Crime Victim Applications, obtaining incident numbers,

Description of crimes,

with HPD and Harris County Sheriffs Dept.

- Reviewing medical records for final diagnosis

- Obtaining/Handling personal information of medical records, making copies

of important documents and maintaining confidentiality

-Outstanding customer service abilities with a dedicated history of

customer satisfaction.

Contact this candidate