Jerry Flowers

**** ******** *****

Suwanee, GA **024

678-***-****

acfhe2@r.postjobfree.com

PROFILE

Experienced and knowledgeable Technical Support Professional seeking to

utilize my computer skills and abilities within all facets of the computer

help desk field including diagnosing, troubleshooting, installation, and

resolving maintenance issues. Extensive knowledge of computer software and

operating systems. Experienced in providing first-rate customer service and

support through effective communication and problem solving. Proficient in

prioritizing tasks and time management.

TECHNICAL SKILLS

Hardware: IBM compatible PCs, Macintosh, Video and Sound Cards, Wireless

Routers,

Printer and Peripheral configuration

Software: Microsoft Office, Logic Pro, Pro Tools, GarageBand, Malware and

Virus

Removal

Operating Systems: Mac Operating Systems, Windows XP, Windows 7,

Windows 8

PROFESSIONAL EXPERIENCE

February 2006 - Present Audio 7 Sound Design Studio

Title: Business Owner/Operator/CEO

Role and Responsibilities: Oversee business operations of the company.

Duties include

Implementing business and marketing strategies;

freelance Audio

Engineer and Sound Designers session scheduling;

tracking and mixing

Engineer; computer systems implementation; Mac and PC

maintenance

and updates; wireless router configuration; operating

system

Installation Macintosh/PC; computer memory upgrades;

the use of the

following software: Mac Software -GarageBand, Logic

Pro/X, Pro Tools,

Virtual Synthesizers, and Microsoft Office products

June 2003 - January 2006 The Marriott Hotel/Renaissance

Title: Audio Visual Assistant Director

Role and Responsibilities: To ensure that all Audio Visual requirements

were met for daily meetings and to provide

exceptional customer support. Duties included

The coordination of Freelance Technician Labor,

attending BEO

(Banquet Event Order) meeting; equipment inventory;

maintaining

office equipment; set up of audio visual equipment

for corporate

meetings; phone matrix patching; basic cable wiring

Cat5, XLR, 1/4", etc

February 2001-May 2003 Swank Audio Visual

Title: Audio Visual Technician

Role and Responsibilities: The set up, operation, and breakdown of

various audiovisual equipment for corporate meetings

to include audio mixers, microphones, tape recorders,

CD recorders, LCD projectors, projector screens as

well as Mac/PC maintenance.

EDUCATION/ CERTIFICATIONS

1991-1992 Full Sail University

Audio Engineering Associates Degree

Comptia A+ Course study

Certification Level 3 Audio Visual Tech

REFERENCES Available upon request

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