Post Job Free

Resume

Sign in

Customer Service Staff

Location:
Alhambra, CA
Posted:
August 19, 2014

Contact this candidate

Resume:

Jonathan Dang

acfhdo@r.postjobfree.com

626-***-****

EDUCATION

Bachelors of Science, Legal Studies

University of La Verne, Expected Graduation: December 2014

La Verne, California

Associates of Science in Paralegal Studies, 2013

American Bar Association approved

Mount San Antonio College

Walnut, California

SKILLS

Bi lingual – Cantonese

Professional & punctual in deadline orientated environment

Excels in customer service performance & satisfaction

Technology skills include MS Office, Adobe CS Suite, Excel, Legislative Information System

Legislative Constituent Management System, Westlaw Next, Lexisnexis

Typing speed approximately 80 wpm

MILITARY EXPERIENCE

SERGEANT, LOGISTICAL SPECIALIST June 2007 – Current

Accomplished results oriented military operations with seven years proven success in

managing logistics, maintenance, embarkation, and investigation and inspection

programs.

• Managed comprehensive inspection programs for commanding officers on units averaging

400 personnel, in areas including serialized gear and food supplies.

PROFESSIONAL EXPERIENCE

VETERAN INTERN 25 Senate District Carol Liu

th

January 2014 – July

2014

• Drafting Certificates for ribbon cuttings, recognitions, and honorees

• Drafting advisory letters to inform our local district of issues, press releases, and speeches

• Scheduling and coordinating events for the District Senator

• Track and inform constituents of current legislation

• Researched legislative codes for constituents and cases

SHIFT SUPERVISOR, COFFEE MASTER Starbucks Coffee Company August

2008 – Current

• Responsible for day to day operations including staff deployment, cash management,

completing required daily tasks

• Store coffee lead specialist, Coffee Master – trained all staff members in coffee knowledge

levels, represented store at district promotional meetings

• Store communications specialized – ensured all relevant communications and information

was conveyed to all staff members in a timely fashion

• Certified training coach – trained new employees

• Store customer care specialist – responsible for legendary customer service and experience

for customers



Contact this candidate