VICKI L. BRINKMANN, SPHR

**** ********** *****

Broadview Heights, OH 44147

Home: 440-***-****

Cell: 440-***-****

acfh9j@r.postjobfree.com

CAREER SUMMARY

Experienced Human Resources leader with expertise in multiple industries,

including both non-union and union environments. Key strengths include

developing and implementing programs to answer strategic initiatives,

leading project teams and coaching department managers to identify issues

and develop solutions.

PROFESSIONAL EXPERIENCE

Judson Retirement Communities - 2009 to present

Vice President, Human Resources

Promoted from Interim Director to lead HR function for multi-location

continuing care retirement community during period which included both the

addition of a new campus and significant budget challenges.

> Directed cross-campus initiative to strategically address budgetary

issues by restructuring staffing levels and implementing changes to

employee benefits to while maintaining excellent customer service.

Developed communication plan to keep staff informed of changes and

minimize impact on employee morale.

> Partnered with CEO and outside consultant to lead succession planning

project for senior management team.

> Developed strategy and successfully led, with outside counsel,

contract negotiations with SEIU 1199

> Led culture change to support managers in correcting long-standing

performance and attendance issues.

> Managed project team of Finance, HR and outside personnel to

implement much needed Enterprise Time & Attendance module to existing ADP

system.

> Developed and conducted Managerial Training programs for new and

current managers to address knowledge gaps and unify internal practices.

> Managed Worker's Compensation administration to reduce premium costs

by over 40%.

> Successfully directed union avoidance program for two major divisions

of organization.

> Directed Human Resources function, restructuring job assignments to

ensure better service to organization through more active and visible

participation in organization-wide issues and concerns.

MRINetwork, Inc. - 2007 to 2008

Manager, Human Resources

Managed HR function for multiple-location headquarters group and led new

program to recruit Account Executives across national franchise system of

more than 800 offices.

> Designed company's first Careers webpage focused on Account Executive

hires, leading team of Marketing, IT and Web design staff to implement

new process.

> Developed new college recruiting program to attract recent graduates

to Franchise opportunities.

> Managed compensation process and incentive bonus programs for

eligible personnel. Re-structured existing plan to compensate newly

created positions.

Vicki L. Brinkmann, SPHR, Page Two

Brinkmann Consulting - 2002 to 2007

Provided HR consulting services for multiple small to medium size business

clients in Compensation, Affirmative Action and Recruiting.

> Developed client's first and subsequent Affirmative Action Programs,

bringing them into legal compliance and identifying areas for

improvement.

> Conducted FLSA analysis for client, identifying positions having

incorrect exemption status and making recommendations for changes to

comply with new regulations.

> Completed long-term on-site assignments with manufacturing and

biological research clients to develop/manage recruiting systems, write

employee handbooks and HR policies, and establish compensation

structures.

Cuyahoga Community College - 2002 to 2004

Manager, Compensation & Reward Systems

Managed Salary Administration/Compensation and Performance Management

functions, including supervision of administrative staff.

> Developed new job evaluation system in partnership with external

consultants and College Administration. Created and delivered

presentations communicating new system to senior management through all

levels of staff. Utilized new system and facilitated committee to

evaluate all full time non-bargaining jobs.

> Chaired job evaluation committees for union and non-union positions,

utilizing two different point-factor systems. Developed spreadsheet

application for complex evaluation system to streamline evaluation

process and provide better data utilization and tracking.

> Streamlined Performance Management process by developing new formats

and structure, resulting in paperless distribution system.

Goodrich Landing Gear - 1999 to 2002

Manager, Human Resources & Training

Managed HR function for division headquarters office, including development

of annual budget and supervision of department staff. Additional

responsibilities included division-wide salary administration.

> Implemented new performance management program, including

training/coaching managers and orienting employees to new process,

enhancing acceptance and increasing on-time reviews.

> Developed annual merit budgets, guidelines and plans, coordinating

with all division locations to ensure plan completion and compliance at

all sites. Led conversion of multiple review dates to single review date

system, increasing organization review efficiency.

> Successfully directed recruiting function during period of rapid

growth, introducing Internet tools and increasing college recruiting

efforts, improving selection process of new hires. Coordinated effort

with corporate HR, obtaining national contract with Monster.com and

reducing division-wide costs by 66%.

National City Bank - 1996 to 1999

Assistant Vice President, Human Resources

Managed regional EEO/affirmative action function for NE Ohio Region

> Developed and presented training programs for HR generalists and line

managers, increasing understanding of HR issues and processes.

> Researched and responded to EEOC and OCRC charges, resulting in 100%

favorable judgments.

> Increased communications with regulatory agencies, developing less

adversarial relationships.

EDUCATION

Master of Labor Relations/Human Resources, Cleveland State University,

Cleveland, OH

BA, Public Administration/Personnel Management concentration, Miami

University, Oxford, OH

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