C OURTNEY S ANDERS

**** ******** **, *** **** San Antonio, TX 78240

210-***-**** acfh98@r.postjobfree.com

ENTRY LEVEL MECHANICAL DESIGN SPECIALIST

Team Leadership Professional Versatility Interpersonal Communications

A highly knowledgeable and dynamic professional seeking an entry level role in the sector of mechanical design. Known as an

independent and self motivated individual with the ability to maintain technical documentation, ensure quality and drive productivity

across the board. Regularly utilize skills in problem solving and critical thinking in order to address process bottlenecks, shortcomings

and errors. Strongly proficient with Solidworks and knowledge of AutoCAD software.

Mechanical Engineering First Article Inspection (FAI) Procedural Compliance

System Troubleshooting Avionics Equipment Workflow Management

Documentation & Reporting Quality Control Internal Policies

Process Improvements Shipping Logistics Customer Service

PROFESSIONAL EXPERIENCE

ACCENTURE, San Antonio, TX 10/2012 Prseent

FAI Quality Engineer

Provide day to day management and oversight of $285,000+ worth of FAI quality documentation in support of maintaining

internal policies and procedures. Ensure compliance with all procedural and process requirements.

Scrutinize blueprints in order to identify FAI related discrepancies and implement long term solutions.

HARLAND CLARKE (ADECCO STAFFING), San Antonio, TX 4/2012 10/2012

Customer Service Specialist I

Facilitated hands on service to 100+ customers in assurance of check related issues and inquiries.

KGB (INFONXX), San Antonio, TX 10/2011 4/2012

Verizon Landline Representative

Provided dedicated customer support for 50 100 customers regarding landline telephone issues while performing informed

troubleshooting and confirming all resolutions.

Provided activation assistance for voice service and various calling features.

UNITED PARCEL SERVICE, San Antonio, TX 10/2010 10/2011

Air Hub Planner (6/2011 10/2011)

Recorded package data regarding late / non delivered UPS shipments. Monitored and ensured the flow of packages from day

to day.

Industrial Engineering Supervisor (10/2010 6/2011)

Audited 10 16 package cars on a daily basis, including the collation of various shipping logistics and statistics.

Authored detailed reports concerning the number of package loads per employee in assurance of streamlining individual

functionality and proper delegation of daily workloads.

ST AEROSPACE, San Antonio, TX 2/2011 8/2011

Planner

Credited with developing a list of avionic equipment racks, thereby drawing attention to necessary repairs.

Provided ongoing research regarding the availability and accessibility of materials needed for the manufacture / production of

aircraft related parts. Relinquished technical data as needed.

CLIENT NAME Resume, Page 2

Previous roles include Analyst Associate with Valero in San Antonio, TX (6/2010 8/2010), Student Intern with P2 Energy Solutions in

San Antonio, TX (6/2008 8/2008), Directory Assistant Representative with KGB (INFONXX) in San Antonio, TX (10/2005 8/2007),

Tracking Agent with NCO in San Antonio, TX (1/2005 9/2005), Directory Assistant Representative with Operator Services Company

in San Antonio, TX (4/2002 1/2005) and Substitute Teacher with Northside Independent School District in San Antonio, TX (10/2001

4/2002).

EDUCATION & CREDENTIALS

Certificate of Completion, FAI Reviewer Training / Requirements (1/2014)

Bachelor of Science, Mechanical Engineering, The University of Texas at San Antonio (5/2010)

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