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Parts and Service Manager

Location:
Cary, NC
Posted:
August 20, 2014

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Resume:

*** ********* 919-***-****

Court acfh78@r.postjobfree.com

Willow Spring,

NC 27592

Daniel Hoover

Objective To acquire a position that will allow me to grow by

utilizing my managerial skills and talents.

Experience March 2014-Present AutoZone

Commercial Sales Manager

Responsibilities:

Develop new customer base

Identify and provide solutions to customer needs

Adjusting and maintaining pricing levels

Inventory management

Training of team members

Overall profitability of the business

Accomplishments:

Established customer base averaging exceeding

targeted sales

Established successful relationships with various

vendors

Completed all available product training

July 2013-Jan 2014 Company Wrench

Parts Manager

Responsibilities:

Ensure sales and profitability

Develop new customers

Inventory management

Anticipate the needs of customer equipment

Processing work orders

Establishing relationships with various vendors

Accomplishments:

Established customer base averaging $50000.00

in part sales monthly.

Maintained a 32% or better GPM

Mar 2011-July 2013 Hertz Equipment Rental

Corporation

Field Service Specialist

Responsibilities:

Oversee parts ordering for eight locations

throughout NC

Coordinate field service repairs for eight

locations throughout NC

Inventory management

Billing work orders & processing warranty claims

Establishing relationships with various vendors

Ensure overall fleet maintenance

Accomplishments:

Streamlined parts ordering process

Reduced machine down time by centralizing parts

ordering

Established stocking parameters

Reduced obsolete inventory

Jan 2006-Mar 2011 Triangle Equipment

Company

Parts Manager

Responsibilities:

Ensure sales and profitability

Inventory management

Provide leadership for four dealership parts

departments

Training of team members

General overall operation of the business

Accomplishments:

One million dollars in sales.

$125,000.00 reduction in obsolete parts inventory

in 2009 within three dealerships.

Received highest possible review from Bobcat

Company for parts department operation 2007 thru

2011.

Established a successful relationship with outside

vendors. This allowed us to bring an alternative

product to market while maintaining a strong profit

margin of 40%

2003-Jan 2006 Advance Auto Parts

Garner, NC

Commercial Sales Manager

Responsibilities:

Provide outstanding customer service to commercial

accounts

ensuring future sales growth.

Adjust and maintain pricing levels.

Inventory management.

Training of team members.

General overall operations of the business.

Accomplishments:

Increased sales 35%

ASE certified

2004-2005 Merchant Tires

Garner, NC

Customer Service Specialist

Responsibilities:

Increase sales by identifying customer needs.

Training team members.

Closing the sale.

Open and close the store.

Balance cash drawer and prepare bank deposits.

Accomplishments:

Highest sales volume per hours worked.

2000-2003 Leith Lincoln Mercury Raleigh, NC

Parts Manager

Responsibilities:

Ensure sales and profitability.

Inventory management.

Work and negotiate directly with vendors and

manufacturers.

Training of team members.

General overall operations of the business.

Accomplishments:

Achieved Ford master certification.

1995-2000 Big A Auto Parts Express Raleigh, NC

Operations Manager

Responsibilities:

Ensure sales and profitability.

Made sales visits to commercial accounts.

Payroll, accounts payable and accounts receivable.

Extensive inventory control.

Negotiate directly with vendors.

Education 1982-1986 Brunswick High School Brunswick,

OH

Graduated

1984-1986 Medina County

Vocational Center Medina, OH

Auto body repair & refinishing

Military 1986-1989

Background Electronic weapons systems repair.

US Army Airborne school.

Extensive leadership training and experience.

Interests

Running, working on cars and teaching Sunday

school.

Offices Held

Elected to the Office of Trustee for Mid-Way

Baptist Church

2008 - 2014

.



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