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Customer Service Office Assistant

Location:
Santa Clara, CA
Posted:
August 20, 2014

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Resume:

Kimberly Mckenzie KM

** **** *****, *******, **. 62206

T:314-***-****

E: acfh4y@r.postjobfree.com

Objective Work in an environment that challenges me to continue

learning, at the same time be able to help and learn as

much as I can from my peers.

Experience Host/ Receptionist, Bailey's Chocolate Bar

Saint Louis, Mo---June 2013 - Current.

Greeted guests and patrons personally and on the

telephone. Offered appropriate seating arrangements.

Presented menus and took orders. Ensured the quantity of

menus is sufficient to cater to the number of guests. Set

up dining rooms and make reservation arrangements. Managed

event related work including setting up tables and

maintaining both exterior and interior of the restaurant.

Customer Service Rep, Auto Zone

Cahokia, Il --- Nov 2013 - May 2014

Helped ring up customer orders at the cash register. When

needed, would go out to customer vehicles and assess

mechanical issues for patrons. At times, assisted with

checking and replacing car batteries.

Cashier, Fontbonne University

Saint Louis, Mo --- Aug 2012 - June 2013

Answer customers' questions, and provide information on

procedures or policies. Record totals of transactions.

Count money in cash drawers at the beginning of shifts to

ensure that amounts are correct and that there is adequate

change. Greeted customers entering restaurant. Cleared

drawer at the end of the shift.

Salad Prep, Fontbonne University

Saint Louis, Mo - Aug 2012 - June 2013

Cleaned work areas, equipment, utensils, dishes, and

silverware. Stored food in designated containers and

storage areas to prevent spoilage. Prepared a variety of

foods according to customers' orders or supervisors'

instructions, following approved procedures. Portioned and

wrap the food, or place it directly on plates for service

to patrons.

Office Assistant, Blackburn College

Carlinville, IL - Aug 2011- May 2012

Input data, ran office errands, completed internship and

input alumni updates.

Scheduled appointments and assisted students registering

and finding information

Server, Blackburn College

Carlinville, IL - Aug 2011-May 2012

Delivered food and beverages from the kitchen and bar to

guests in a timely matter.

Prepared final bill, presented check to guest, accepted

payment, and processed through the POS system.

Education Saint Louis University

Microbiology - Aug 2013-Current

Blackburn College

Associates Biology/Chemistry-- Aug 2011- May 2012

Wentworth Military Academy

Associates Liberal Arts-- Aug 2008- May 2010

Skills Team Orientation

Communication

Leadership Skills

Problem Solving

Ability to Self-Manage and Self-Motivated

Work Ethic

Computer Skills

Great people skills

Outstanding customer handling

Motivated

References Available upon request.



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