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Customer Service Data Entry

Location:
Durham, NC
Posted:
August 20, 2014

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Resume:

Deedra Ray

**** ***** ***** ****

Hillsborough, NC 27278

919-***-****(home phone)

919-***-****(cell phone)

Summary of Qualifications

Knowledgeable in medical terminology.

Knowledgeable in customer service.

Knowledgeable in Windows XP, Excel spreadsheets and Microsoft Word.

Work Experience

Duke University Eye Center 1/2/07-Present

DUMC 3802

Durham, NC 27710

Medical Secretary

-Scheduling patient appointments

-Scheduling surgeries for Dr. Buckley and Dr. Enyedi.

-Maintaining Dr. Enyedi's calendar and daily schedule

-Typing letters as needed for patients, insurance companies, etc.

-Submitting mileage reports, expense reports, etc. for reimbursement

-Submitting registration for annual meetings, making travel arrangements,

etc.

-Submitting license renewal information as needed.

-Maintaining CV for Dr. Enyedi

Premier Staffing 11/2006-12/2006

PO Box 248

Mebane, NC 27302

Customer Service Representative

-Receptionist answering switchboard

-Data entry of customer orders by fax, email and phone.

-Handling customer inquiries over the phone

-Preparing packing slips and bill of ladings for out going shipments

-Accounts payable functions in Excel spreadsheets

-Payroll

Manpower 8/2006-11/2006

Hwy 55

Durham, NC 27703

Data Entry Clerk

-Temporary position at LabCorp

-Data entry of information from chains for drug screening and tests

-Temporary position at Duke Corporate Finance at the Hock II Building

-Converting the file room to a new filing system

-Data entry of file information on to labels for the new files

Applied Medical Services 4/2006-7/2006

3414 North Duke Street

Durham, NC 27704

Receptionist/Batching Clerk

-Temporary position

-Receptionist answering switchboard

-Putting together medical charts for billing

-Financial classing medical charts for billing

-Data entry of medical codes for insurance and customer billing

-Processing payments from patients

Cary Oil Company 4/2003-4/2006

110 MacKenan Drive

Cary, NC 27511

Wholesale Billing Clerk

-Wholesale billing for gasoline distributor

-Coding and preparing incoming paperwork for customer billing

-Calculating quotes for customer billing

-Data entry of information for customer invoicing

-Processing information for customer invoicing

-Customer service billing inquiries

Unemployed-Laid Off from 5/2002-3/2003

Kenan Transport Company

Kenan Transport Company 10/1998-5/2002

PO Box 2729

Chapel Hill, NC 27516-2394

Billing Clerk

-Receiving/logging/distributing paperwork received from terminals

-Data entry of delivery tickets of petroleum products transported to

various destinations

-Calculating rates for deliveries of petroleum products transported to

various destinations

-Invoicing customers for deliveries of petroleum products transported to

various destinations

-Customer service billing inquiries

References:

Mike Calnon

Kenan Advantage Group

4366 Mt. Pleaseant St.

N. Canton, OH 47720

1-800-***-****

Pat Sauls

Cary Oil Company

110 MacKenan Drive

Cary, NC 27511

919-***-****

Ronnie Bradford

Pastor

2334 Blair Dr.

Hillsborough, NC 27278

919-***-****



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