Mallika Saxena

Email: acfh3s@r.postjobfree.com

Job Objective

To obtain QA Tester/Analyst position that fully utilizes my experience and abilities, and enhances my skills and

further my career in well-established organization.

Summary

QA Analyst/Test Engineer with more than 5 years of experience in all phases of software lifecycle, developing

test cases, test plan, manual testing on Windows, UNIX/Linux, and web based applications. Good experience

in Automobile, Telecommunication, and Financial sectors with business and functional knowledge.

Specific Expertise

1. Excellent understanding of Software Development Life Cycle (SDLC), and importance of

QA in development/enhancement and maintenance of software applications.

2. Expertise in Manual and Automated testing in different testing methodologies like agile,

waterfall etc.

3. Solid expertise in the development, review, execution, and maintenance of test plans and

test cases.

4. Effective defect tracking and reporting to improve communications and reduce delay.

5. Hands-on experience in black box testing, white box testing, user acceptance testing,

functional testing, integration testing, GUI testing, system testing, usability testing,

regression testing, performance testing, UAT testing, security testing, stress testing and

back out testing.

6. Participated in requirement review meetings, analyzing requirements, developing test

plan and test cases, requirement traceability matrix, defect management, reporting and

tracking.

7. Hands on experience in working with Mercury interactive tools Quality Center and QTP

(Quick Test professional).

8. Proficiency in Structured Query Language (SQL), Joins, PL/SQL stored procedures &

triggers.

9. Experience in preparing test data by retrieving data from Relational Databases Oracle,

MS-SQL etc.

10. Experience with all MS Office Tools like MS Word, MS Excel and MS Access PowerPoint.

11. Good analytical, interpersonal and communication skills.

12. Result oriented, committed and hard working with a quest to learn new technologies and

undertake challenging tasks.

13. Highly motivated, self-starter, able to work independently and collaboratively within a

diverse technical team.

Technical Skills

Operating Systems Windows 95/98/00/NT/XP, MS-DOS and UNIX

Testing Tools Quick Test Professional (QTP), Quality Center

Languages Java, Visual Basic (VB), TSL, SQL, HTML, XML, Java Script, JSP, VB Script

Databases Oracle 9, 10, 11, MS SQL Server, Sybase, and MS Access

Tools SQL * Plus, Toad, Microsoft Office Suite

App/Web Servers & Other HTML, XML, WebLogic Server, Web Sphere, SoapUI, WebServices

Tools

Professional Experience

QA Tester

uTest.com

From July 2013 To Present

uTest is the world’s largest marketplace for software testing services. Thousands of companies from startups

to industry leading brands rely on uTest as a critical component of their testing processes for fast, reliable and

effective testing results.

Responsibilities:

• Develop and execute detailed test cases for web, mobile (iOS and Android) and desktop

applications in various domains such as finance, sports, retail, e-commerce etc

• Perform black box testing, identify bugs and report them with supporting screenshots, log files,

videos through the uTest bug tracking system

• Perform cross browser and cross platform compatibility testing for several web applications

• Attend different uTest webinars like: Key components of well-written bugs, Testing mistakes to

avoid

• Participate in the uTest Sandbox Program where I involves participating in an unpaid “audition”

test cycle that closely mimics a regular, paid uTest test cycle that provides a special opportunity to

begin building uTest rating

• Participation to accept the invite and participate by submitting all three reports (One test case

plus two bugs)

• Accept the invite to test the NBA.com twice, once accept the invite date I submit one test case

and two bugs with the proof (Screen Shots) with in four days

• All bugs and test cases are accepted by uTest based on highly valuable by customer,

documentation was clear

Environment:

Mobile (iOS and Android), Desktop applications, Different Browsers (IE, Firefox, Chrome, and Safari)

QA Tester

Ford Motor Company

Dearborn, MI

From March 2012 To Nov 2013

Ford Motor Company is one of the largest auto companies in the world. The project involved developing a

website to maintain supplier ratings based on timeliness, rates, disputes, and maintain contacts. Developed

and reviewed test cases and performed functional testing for this application.

Responsibilities:

• Involved in all testing phases including System, Regression, Performance, and UAT Testing

• Prepared, reviewed, and executed test cases for different functionality of the application

• Performed User Interface testing

• Documented test results using Quality Center

• In UAT testing validate if all business requirements are fulfilled or not before releasing software

for the market use

• Analyzed and documented data mapping rules for movement of data between applications

• Reviewed business requirements documentation to create, update and execute test scripts in

UAT test environments to thoroughly validate business requirements

• Involved in creating automation scripts in QTP

• Query databases to retrieve data through Joins and Select statements using TOAD

• Interacted with development team to resolve and follow up on development issues

• Provided mentoring and coaching to other team members

• Reported test results, and updates to project team

• Gathered business requirements, functional requirements, use cases and business process

models for reporting project

• Gathered, developed, coordinated and maintained business requirements for various projects

and/or systems from Initial Phase to Implementation, assuring requirements meet acceptance

standards

• Participated in meetings with Senior Business Analysts and managers understanding different

business process, process plans and functionality in detail

• Provided input into developing and modifying systems to meet client needs and develop business

specifications to support these modifications

• Worked with users to define business requirements and analytical needs

Environment:

Quality Center (QC), Quick Test Professional (QTP), Oracle, Toad, Windows 7, MS word, MS Excel,

SharePoint

QA Tester

Verizon Telecom

Temple Terrace, FL

From Oct 2010 To Feb 2012

Verizon is a global leader delivering innovative communications and technology solutions. Project involved

developing a National Forecasting and Planning System (NFaPS) to analyze the historical trends and to

automatically forecast telephone numbering needs. Performed testing of different functionalities such as use

and assignment of telephone number resources including quantity, assignment status, number and service

type and historical trends.

Responsibilities:

1. Involved in creating and maintaining test plans, and test cases for different areas

2. Prepared test data by developing and executing SQL queries from database

3. Performed Functional, Integration, and Regression testing

4. Performed User Interface testing

5. Coordinate and conduct system testing & UAT with business analysts and end-field users

after the applications were set

6. Partner with BA and workstream colleagues for UAT of application and interface defects

and enhancements within multiple applications for multiple clients

7. Interacted with Business users and Technical team to provide suggestions on user

requirements

8. Tracked reports and defects using Quality Center

9. Worked with other team members in developing automation scripts in QTP for

Regression testing

10. Involved in peer reviews of the test cases written

11. Reported daily results and status reports

Environment:

Quality Center (QC), Quick Test Professional (QTP), SQL, UNIX, Windows XP, Oracle

QA Analyst

Citibank

New York, NY

From March 2009 To Sept 2010

Citibank is the consumer banking division of Citigroup. Citibank offers several financial services such as

Checking and Savings accounts, Small Business and Wealth Management etc. Project involved an online

banking solution for customers to do online banking such as access their bank accounts, online bill pay,

account transfers, and order new checks. Developed test cases and performed GUI testing, functional testing,

and backend testing for this application.

Responsibilities:

• Created test cases, test procedures, developed test data, and logged defects in QC

• Reviewed test cases for requirements coverage, ambiguity, and completeness

• Performed manual testing on different modules of the application

• Performed Functional, Integration, User Interface and Security testing

• Performed web specific testing like link checking, browser page testing, and page layout testing

• Documented the test results using Quality Center

• Perform front-end GUI validation and backend database verification by SQL queries

• Attended meetings with developers and team leads, and created friendly atmosphere within the

team

• Interacted with development team to resolve and follow up on development issues

• Reported results, and updates to QA Lead

Environment:

Quality Center (QC), Windows XP, SQL, Oracle

Academic Qualifications

1. Professional Diploma in Software Technology & Systems Management from NIIT, India

2. Bachelor’s Degree in Science from University of Rajasthan, India

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