Daniel K. Mittler

**** ********* ****** **

Bensalem PA 19020

404-***-****

acfh0i@r.postjobfree.com

CAREER OBJECTIVE

A Position in Marketing & Project Management with a focus on Project

Coordination, Client Relations, and Team Leadership

Summary of Qualifications

. More than 6 years' of experience providing increasing levels of

leadership, client support, and team building in marketing, customer

service, and project coordination for two internationally known

industry leaders. Adept at working with multiple brands

. Able to prioritize effectively, multi-task and achieve objectives

within set amount of time

. A clear and dynamic communicator, known for building strong

relationships with internal and external partners

. Computer Skills: Proficient in Microsoft Word, Microsoft PowerPoint,

Microsoft Excel, Mercury Legacy & Mercury Next Generation

Work Experience

Bristol Myers-Squibb - Plainsboro NJ

. Mercury Systems Coordinator, June 2013 - Present

. Provide assistance to multiple brands for project management

. Provide in person or phone based client guidance as well as

recommendations for routing efficiencies

. Perform some administrative tasks including maintaining Job Teams,

updating the user access lists, assigning and/or scheduling training

for new users

. Manage new advertising agency account access to ERSA and provide one

on one training

. Train and mentor new hires to ensure client expectations are met

Merrill Lynch Financial and Edge Advisory Center - Hopewell NJ

. Account Maintenance / Client Enrollment / Edge Advisory Support,

May 2006 - June 2011

. Organize and present daily reports for transferring assets

. Assisted in implementation of new migration process of branch-to-

branch account transfers

. Assisted with Bank of America conversion to Merrill Lynch investment

platform, provided support to BAI advisors with transferring of assets

to the EAC

. Conducted interviews, made hiring decisions, and assisted with

training for the Advisory Support team

. Introduce Advisory Division clients to Edge Advisory Center

. Provide field support for client enrollments during district rollout

via both e-mail and phone

. Support marketing department by processing enrollments through online

transfer systems

. Fielded phone inquiries from clients with unfailing courtesy and

thoroughness

. Maintained high level of personal integrity; complied with ML

Guidelines for Business Conduct

. Applied extensive knowledge of ASAPs, and FAC Investment Process and

Key Principles in addressing client investment needs

. Used Bridge/Passport screens and Siebel to update client information

. Assisted in organization of department team; trained new hires with

necessary computer skills and speaking points to insure team success

Education - BS, 2005

Rider University School of Business, Lawrenceville, NJ

Awards, Skills, Interests

1. Merrill Lynch awards for highest compliance, highest AON (customer

service) score, highest paperwork audit score, and highest technical

assessment score

2. Merrill Lynch Employee of the Month Award

3. Rider MASA Marketing Club

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