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Customer Service Administrative Assistant

Location:
Houston, TX
Posted:
August 19, 2014

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Resume:

Annette Garner Lewis

***** ***** ***** **, ****, TX 774**-***-*** 2242

Email: acfgy3@r.postjobfree.com

OVERVIEW

I excel in a fast paced, energetic work environment while maintaining and processing a heavy workload.

While performing my job requirements with excellence, I maintain and regularly complete tasks assigned to

me on short notice. My overall career performance demonstrates my high level of motivation, leadership

abilities, organizational skills, and attention to detail. My desire to continue to learn, advance and succeed

drives my positive outlook to be the best I can be.

EMPLOYMENT HISTORY

Aug 2010 – Present Momentum BMW West Houston, TX

Receptionist

management team such as create and edit

• Greet visitors and prepare meeting rooms

correspondence

• File sensitive and confidential documents

• Serve as back up receptionist for other

• Arrange transportation for guests/visitors departments, take messages, and route calls

to appropriate staff

• Operate multi key switchboard

• Liaison between client and sales team

• Management of mail activities including

sending and tracking mail/packages as • Lunch Coordinator

needed

• Event Committee

• Conflict resolution with clients

• Order and maintain stock of office supplies

• Manage license plate distribution

• Provide administrative support to

Aug 2003 – Feb 2005 McGuyer Home Builders Inc. (Plantation Homes) Houston, TX

Real Estate Sales Agent

• •

Purchase offer presentations Buyer/Seller mediator

• •

Network (legal/lenders/contractors) Client advisor

• •

Compare market pricing Mortgage research

• •

Review construction plans Maintain official records/documents

• •

Host open houses Ensure compliance with federal, state, and

local regulations

• Advertising strategies

• Property assessment

Jul 2001 – Dec 2001 Reliant Energy Houston, TX

Administrative Assistant

• •

Process payroll information Assist Public

• •

Customer Service Management meeting’s minutes

• •

Receptionist duties Financial statements

• •

Filing Manage database systems

• •

Clerical support to departments Mail sorting and distribution

• Invoice/reports/correspondence preparation

• Basic book keeping

Oct 1997 – Jun 2000 Women’s Hospital of Texas Houston, TX

PBX Supervisor

• •

Monitor alarm systems Operate multi function devices

• •

Conflict Resolution Recruit/interview applicants

• •

Maintain confidential records Coordinate staff activities

• •

Receptionist duties Training

• •

Supervise staff Job performance evaluations

• •

Quality assurance Conduct monthly staff meetings

• •

Implement policies/procedures Troubleshoot

• Conduct conference calls

EDUCATION

Lone Star College

• Houston, TX

Business/IT Studies – 84 hours

Booker T Washington High School

• Houston, TX

REFERENCES

Eric Barkin Ann M Thomas Accounting Administrative Assistant

Finance Manager Momentum BMW West MD Anderson Cancer Center

Momentum BMW West 15865 Katy Frwy 6900 Fannin

15865 Katy Frwy Houston, TX 77091 Houston, TX 77030

Houston, TX 770**-***-*** 428*-***-*** 9755

832-***-****

Cassandra Guillory



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