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Customer Service Representative

Location:
Sugar Land, TX
Posted:
August 19, 2014

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Resume:

Carl Jones

***** ********** ***** ****

Sugar Land, TX 77498

Cell: (281) - 685-2531

Email: acfgxd@r.postjobfree.com

Qualification Profile:

INSPHERE, Houston, TX Jan.

**** - *******

Independent Licensed Agent

Seek out new clients and develop clientele by networking to find new

customers and generate lists of prospective clients for life, health,

retirement, and long term care insurance. Develop marketing strategies to

compete with other individuals or companies who sell insurance. Provide a

consultative approach to best meet the needs of each client.

AFLAC, Houston, TX Sept.

2010 - Jan 2012

Independent Agent Representative

Seek out new clients and develop clientele by networking to find new

customers and generate lists of prospective clients. Interview prospective

clients to obtain data about their financial resources and needs, the

physical condition of the person to be insured, and to discuss any existing

coverage. Attend meetings, seminars and programs to learn about new

products and services, learn new skills, and receive technical assistance

in developing new accounts

AMERIGROUP Community Care, Houston, TX

Oct. 2005 - Sept 2009

Senior Marketing Representative

Assigned territory within the service delivery area to execute initiatives

set forth by the company and department for the purpose of acquisition of

new members and retention of existing members; the product provided to

clients included Star, Star Plus and CHIP. Provided support to Provider

Relation and Health Promotions departments to obtain goals set by company.

Facilitator for the Star Plus Program in the city at large. Attended

meeting with senior citizen within the city that were eligible for the SNP.

AMERIGROUP Community Care, Houston, TX

July 2000 - July 2005

Marketing Representative

Assigned territory within the service delivery area to execute initiatives

set forth by the company and department for the purpose of acquisition of

new members and retention of existing members; the product provided to

clients included Star, Star Plus and CHIP. Provided support to Provider

Relation and Health Promotions departments to obtain goals set by company

HMO BLUE STAR PLUS, Houston, TX

July 1998 - May 2000

Care Coordinator

Received intake information from Member Service Representatives regarding

member request for new service delivery and met high risk criteria per

orientation and/or health status screen. Provided a direct link from

ancillary provider to care coordination; assisted with authorization

process via Individualized Care Plan entry for existing and on-going long

term care services; received authorization inquiries from ancillary service

providers; reconciled authorization of long term care services with

ancillary providers on a monthly basis.

MAXIMUS, Houston, TX

Jan 1998- July 1998

Outreach Counselor

Provided support to insurance brokers the capability to participant in the

Star and Star Plus Medicare programs through eligible enrollment process.

EDUCATION:

B.A. Communications, Grambling State University, Grambling, LA

LICENSE:

Group One, Texas



Contact this candidate