Ejiro Jefferson MBA, PMP©

*** *** **** **

Woodstock, GA 30188

678-***-****

acfgwt@r.postjobfree.com

IT Management Professional

IT management professional with over 12 years experience that’s been focused on people management,

project management and test management, defect and release management. Dedicated and highly

motivated IT professional with a proven track record of success in managing IT projects, involving full

project management and SDLC through Initiation, Planning, Execution, Monitoring and Closing.

Experienced in planning and executing tests for large complex systems (FIT, SIT, CAT, etc.) to individual

functional tests and regression tests. Methodologies used include waterfall, iterative and Agile. Expert in

BI and ETL testing. Proven hands on experience with quality assurance practices, development, test

strategy development, test plan development.

Highlights of Expertise

Project Management/Change Management Defect Management

Release Management Technology Business Analysis

Vendor Evaluation Project Lifecycle Coordination & Management

Strategy & Execution (SDLC)

Resource Management Customer Needs Assessment & Fulfillment

Software Testing Stakeholder management

Professional Experience

SunTrust Bank

June 2012 – Present; AVP –Sr Test Engineer

• Worked and supervised a team of offshore and onshore Quality Analysts.

• Prepare test estimations, to determine how many resources are required for automation and manual

testing.

• Prepare and participate in internal reviews of software/system test products; Provide status reports on

test engineering activities to both line and project management.

• Organize test activities (reviews and preparation) across test team members. Develop test cases, test

procedures, and test scenarios.

• Check and monitor automated and manual test cases written by test analyst.

• Review, analyze, and interpret requirements and design specifications

• Write test strategy for ETL testing for transformation and source to target testing.

• Oversee or collaborate on all aspects of testing (unit, integration, system and acceptance) ensuring

testing is coordinated, executed, and reported; Collect test metrics and prepare test reports,

• Responsible for all enterprise wide activities required for testing of the most complex software before,

during development, and after installation into the production environment.

• Plans the strategy for and manages the software release testing and implementation schedules.

2007 – 2012 Software QA Manager, Mohawk Industries

• Responsibility included managing different projects using both internal resources and offshore

resources. Responsible for all software quality assurance activities, including test plan, test case

generation, automated & manual test execution, hardware configuration, client configuration, usability

analysis, problem reporting, and documentation analysis.

• Developed and managed release strategies, processes, procedures, and production delivery

schedules for multiple software applications.

Identified dependencies between applications to eliminate/reduce risks and potential conflicts during

•

releases.

• Worked closely with change management to ensure only approved changes are assigned to a

release.

• Communicated with functional and technical stakeholders, to schedule system integration testing and

production deployment dates.

• Collaborated with PMO office to ensure that the release management process is adhered to.

• Responsible for the daily activities of the QA staff assigned to various and multiple projects; Monitor

the successful completion of the quality initiatives at every step of the Software Development Life

Cycle SDLC.

• Adapt quality initiatives to suit the specific project without compromising the integrity of the Quality

Assurance process.

• Monitor the progress of projects for adherence to the planned schedule and participate in all project

affecting decisions.

• Write automated and manual test cases.

• Coordinate QA staff, developers and end users during UAT; Keep upper management informed of all

defects and QA statuses by sending out daily reports.

2006 – 2007, Sr Business Analyst, ACS

• Subject matter expert/application owner of our comprehensive time accounting application

• Worked closely with our internal customers, including our accounting and payroll departments to plan

new enhancements and releases to the time keeping application.

• Worked with user group to gather and document requirements for new enhancements and releases

and relayed requirements document to developers to develop the new features.

• Developed detailed test plans and conducted testing of new enhancements and releases. Formulate

recommendations on alternative approaches to realize desired functionalities and/or enhancements

and desired levels of performance.

• Develop/maintain user and system documentation as required by new enhancements and releases,

including publication of release notes for users.

2004 – 2006, Sr Business Analyst, UPS Supply Chain Solutions

• Worked as part of the customer implementation team that was charged with developing the

warehouse management system product line.

• Worked closely with UPS external clients to assist them in documenting their as is process and

coming up with a to be process.

• Worked with clients to assist in identifying new and innovative ways to extend the use of our

warehouse management system product to meet their business needs.

• Spent time in the market with customers to understand their problems and assist in finding innovative

solutions.

• Worked with various teams within the company to define product release requirements; this included

working with marketing communications to define the go to market strategy, helping them understand

the product positioning, key benefits, and target customer.

• Served as the liaison between UPS and our external clients; This involved having a clear

understanding of how our product worked and how it best fits the clients business.

• Managing the entire product line life cycle from strategic planning to tactical activities

2000 – 2004 IT Business Analyst, Cox Communications Inc.

• Prioritized business and systems problems; Gathered end user requirements.

• Prepared business process models; used Visio to create use case diagrams.

• Acted as liaison between IT and the business for various projects

EDUCATION & PROFESSIONAL TRAINING

MBA, Strayer University, Marietta, GA

BS, Computer Information Systems, Kennesaw State University, Kennesaw, GA

HIGHLIGHTS OF PROFESSIONAL DEVELOPMENT:

Project Management Professional (PMP)

COMPUTER SKILLS

Visio, Microsoft Office, Microsoft Project, Visual Basic, C++, Convergys, Crystal Reporting, SQL,

EXceed 3.6, TMS, StarTeam, PowerBuilder, HP QuickTest Professional (QTP), HP Quality Center

11.0 (ALM), SharePoint, IBM OpenPages, Remedy Help Desk

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