*** ***** **** 215-***-****

Drive acfgir@r.postjobfree.com

Oxford, PA.

19363

Justin M. Chaffier

Career Objective To obtain a position where I can apply my creative

abilities and coordination skills to deliver an

outstanding product to my customer while providing

second-to-none knowledgeable and caring customer

service.

Professional September 2013 - Present eBay Sales

Experience Oxford, PA

Antique and Rare Collectibles Seller and Appraiser

Deal in rare antiques and collectables;

Perform appraisals and maintain extensive research

library;

Specialize in porcelain artifacts, jewelry, antiques

and other collectibles and have received excellent

customer feedback for online sales on eBay.

Nov. 2012 - Sept. 2013 Internal Revenue Service

Philadelphia, PA

Customer Service/Contact Representative (Seasonal

Employee)

Provided technical tax assistance to taxpayers

through telephone interaction in a call center

environment;

Applied the tax code to assist taxpayers in

understanding their tax responsibilities;

Addressed a wide range of tax issues that required

unique solutions and determinations to resolve

taxpayer problems, disputes, and delinquency issues;

Provided assistance to taxpayers by analyzing and

evaluating information gathered from the research of

computerized records from multiple online/database

systems.

May 2010 - November 2012 Holiday Inn Express

Glen Mills, PA

Operations Manager and Customer Service

Representative

Managed the front desk of the hotel and provided

professional support services to guests and groups

along with facilitating events and banquets;

Assisted sales manager with hotel group sales and

Professional marketing;

Internships Analyzed and verified fiscal records and reports;

prepared financial and statistical reports; provided

information to the accounting staff to help

reconcile general ledgers;

Responsible for accounts receivable including

billing, collection, credit references, posting

payments and credit card batch processing;

Updated Tax Exempt Worksheet daily and kept

supporting documents;

Performed bank and balance sheet reconciliations;

Posted journal entries as directed by the

Controller;

Ensured that the Controller was appropriately

informed of all activity and of any significant

issues and concerns.

September 2009 - May 2010 Penn State University

University Park, PA

Management Intern for Athletic Department

Provided administrative and game-day support for the

men's and women's ice hockey and rugby teams

assisting in the managing of their operations

including customer service, ticket sales, and VIP

ticketholder entertainment and promotions;

Coordinated team marketing and special promotions;

Implemented in-game intermission activities and

other special events;

Responsible for the VIP Booster Room set-up and VIP

customer service entertaining the hockey teams' very

best customers;

Used Archtics Ticketing System software by

Ticketmaster to sell tickets.

May 2009 - September 2009 Cecil County, MD.

Rising Sun, MD.

Management Intern for Department of Parks and

Recreation

Supported management in the offices of the

Department of Parks and Recreation answering

customer questions about services offered as well as

coordinated recreational programs and facility

rentals;

Personally assisted the Superintendent of Recreation

with her responsibilities of providing outstanding

and fun recreational programs for the citizens of

Cecil County;

Supervised and implemented recreational camp

activities for young children like the Sunsational

and Safetyville day camps;

Provided recreational counseling duties for

participants attending the many camps and

recreational fields throughout Cecil County;

Performed building supervision at the Cecil Arena

located in Rising Sun, MD. This included preparing

the Arena for the recreational events and then

assisting with these recreational activities.

Education & 2009 YMCA

Certifications Jennersville, PA.

Completed CPR and first aid certification courses.

2006-2010 Penn State University University Park, PA

B.S. in Recreation, Parks and Tourism Mgmt.

Graduated: May 2010.

2004-2006 Cecil College

Northeast, MD

30 credits in liberal arts transferred to Penn State

University for B.S.

Interests

Recreational sports of all kinds; physical fitness;

healthy cooking; traveling; visiting amusement

parks; drawing and painting; and collecting/selling

fine collectibles and antiques.

References

Available upon request.

Contact this candidate