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Customer Service Assistant

Location:
Paradise Valley, AZ
Posted:
August 18, 2014

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Resume:

Brianna Donald

**** *. **** ****** ****

Phoenix, AZ 85024

218-***-****

acfgfe@r.postjobfree.com

Highlights

• Excell

• Team- ent

relationship

player

building

• Excell

skills

ent

• Sensiti

organizatio

nal skills ve to

cultural

• Able

differences

to work

• P

independe

ntly and as rofici

a member ency

of a team with

Wind

ows

and

Micro

soft

appli

catio

ns

Experience

Oc

tob

er

August 2013 to

20

12 May 2014

to

Pr

es

ent

Horizon Pediatric

Therapy

Ju

ne

Peoria, AZ

20

13

Assistant

to

Work with children, who

Jul

have different speech

y

disability diagnosis

20

Provide one on one

13

therapy to clients

Work with SLP to give

suggestions on therapy

plan

Modify and adjust

activities based on

needs/interests of the

child

Odyssey Preparatory

Academy

Ju

ne Buckeye, AZ

20

12 Speech-Language

to Pathology Assistant

Jul Schedule and work with

y Students, who have

different speech and

20

language disabilities

12

Provide one on one

therapy to students

Work with SLP to give

suggestions on therapy

plan

Modify and adjust

activities based on

needs/interests of the

student

Convey pertinent

information to the SLP

regarding student’s

performance

Schedule and plan IEP

meetings for students

Kamp Talk A’lot

Scottsdale, AZ

Assistant

Assist Speech

Language Pathologist

plan, set-up, and

implement small group

activities for children

Modify and adjust group

activities based on

needs/interest of

participants

Develop interactive

games to further

develop

social/pragmatic skills

Pr arding child’s

om performance

ote

im

pro

Kamp Talk A’lot

ve

d

co Scottsdale, AZ

m

mu

Assistant

nic

ati Assist Speech

on Language Pathologist

for plan, set-up, and

chil implement small group

dre activities for children

n Modify and adjust group

wit activities based on

h needs/interest of

aut participants

is Develop interactive

m games to further

an develop

d social/pragmatic skills

oth

Promote improved

er

communication for

de

children with autism and

vel

other developmental

op

and/or auditory

me

processing concerns

nta

with typical peers

l

an Convey pertinent

d/o information to the SLP

r regarding child’s

au performance

dit

ory September 2011 to

pro

July 2012

ce

ssi

ng

co

nc

ern

s

September 2011 to

wit

h May 2012

typ

ical

pe

ers

Co

nv

ey

per

tin

Clinical Observations

ent

inf

or Observed both pediatric

ma and geriatric patients in

tio

hospital and outpatient

n

settings

to

the With pediatric patients

SL observed: children,

P ages 3-12, with autism,

reg

developmental

delay and apraxia

With geriatric patients

observed: adults with

strokes, dysphagia, and

ap University Resident

ha Life

sia

Flagstaff, AZ

No

rth Desk Assistant

er Completed general

n office responsibilities

Ari including:

Answer phone, Manage

zo

na use of supplies

Answer

questions/concerns of

students

May 2011 to

Nanny

August 2011

Phoenix, AZ

M 2012

a

y

2 Provided daily child

0 care to two

1 children, ages 4

0 and 6 Organized

daily activities and

t games for the

o children Provided

structure and

A behavioral

u intervention as

g needed

u

s Stop N' Jo

t

Duluth, MN

2

Barista

0

Customer service,

1

ensuring

0

satisfaction of

customers

Open and closed

the store

Organized orders

and prioritized

c

l

e Education

a

n

i Northern Arizona

n University

g

Flagstaff, AZ,

n United States of

e America

e

Speech-Language

d

Sciences and

s

Technology,

Baccalaureate

e

t

c

.

Affiliations

August 2011 to A

member of National

Student Speech -

Language and

Hearing Association

M ay 2012

( NSSLHA)

October 2013 to A

volunteer at Horses Help- Work

w ith children with disabilities

Present

w hile completing therapeutic

horseback r iding.



Contact this candidate