*** ****** ***** (***) *** - ****

Street E-mail

Papillion, NE acfget@r.postjobfree.com

*****-****

http://www.linkedin.com/

in/richardewing

Richard D. Ewing

Professiona

l Gallagher Grace Mayer, Omaha, Nebraska.

experience

Commercial Account Manager: 6/2010 to

12/2013

Responsible for the day-to-day account management for

routine/moderately complex client accounts.

Managed an assigned book of business and built, expanded,

and solidified relationships with existing clients.

Lead appropriate resources to address the client's

risk/capital management needs. Secured existing business

and drove the sale of additional services and coverage

levels. Cultivated relationships with the most senior

buyer in the client organization as well as with

day-to-day client representatives and buyers.

Maintained retention goals for assigned group of

accounts.

Coordinated the work of administrative support and

customer service.

Supported an Account Executive / Broker Producer and was

the first line of contact when the Account Executive or

Broker/Producer was not available.

Licensed in Nebraska and Iowa and Ohio P & C.

Associated Underwriters Inc, Omaha, Nebraska.

Personal Lines Customer Service: 10/2007 to

1/2009

Performed ALL duties of personal lines customer service

for P & C insurance policies.

Entered policy information into computer using AMS.

Processed policy changes.

Answered phones and answered policy and billing

questions.

Processed payments and maintained files.

Worked with insureds face to face when they walked into

the office.

Processed MVR and CLUE report requests by agents.

Back up front desk receptionist.

Licensed in Nebraska and Iowa and Ohio P & C.

Associated Underwriters Inc, Omaha, Nebraska.

Farm Marketing Assistant: 04/2001 to

10/2007

(Assistant farm underwriter /

Customer service position.)

Examined new business farm applications for completeness

and accuracy.

Approved or rejected risks based on established

underwriting criteria.

Quoted and issued policies.

Processed policy changes.

Answered policy questions for agents and insureds.

Maintained files and processed payments.

Back up front desk receptionist.

Licensed in Nebraska and Iowa and Ohio P & C.

Occasionally backed up computer tech answering user

questions and performing computer back ups when needed.

Kept computer tech informed about new computer virus and

security threats and any software updates or solutions.

SITEL, Omaha, Nebraska.

Licensed Insurance Agent 10/1999 to

11/2000

Worked on American Horizon Insurance program.

Sold auto insurance policies.

Completed auto insurance quotes over the phone.

Performed all the requirements necessary to complete auto

insurance policies.

Licensed in multiple states to sell Property and Casualty

insurance.

SITEL, Omaha, Nebraska.

Licensed Insurance Agent 6/1998 to

10/1999

Worked on (AIG) American International Group Personal

Benefits program.

Sold auto, home owners, and umbrella insurance policies.

Completed auto, home owners, and umbrella insurance

quotes over the phone.

Performed all the requirements necessary to complete

insurance policies.

Performed all levels of customer service.

Licensed in multiple states to sell Property and Casualty

insurance.

Central States Health & Life, Omaha, Nebraska.

Information Specialist: 11/1995 to 6/1997

(Programmer 1)

Programmed in CULPRIT creating reports and files.

Analyzed existing programs.

Developed proficiency in the use of TSO/ISPF editor, MVS

librarian ELIPS, MVS JCL, and other programming tools.

Worked on the Year 2000 project.

Participated in a rotating on call schedule.

Wrote new and revised existing software.

Prepared sample data and reviewed the results.

Wrote, updated and maintained the detailed instructions

that list in a logical order the steps that computers

must execute.

Tested and debugged new programs.

Central States Health & Life, Omaha, Nebraska.

Request Specialist: 6/1992 to

11/1995

Operated multiple microfilm cameras.

Did filing and retrieval of electronic documents.

Operated IMNET retrieval workstations.

Answered telephones, maintained files, operated copiers,

and other office machines.

Took inventory of equipment and supplies.

Answered questions on departmental services and

functions.

Received requests for service and initiated action to

provide that service.

Oversaw the operation of computer hardware systems and

maintained those systems.

Prepared printouts and loaded the equipment with paper as

needed.

Oversaw company archives and responded to information

requests.

Operated machinery that automatically develops and

duplicates film.

Honors and Current Vice President and Secretary for the Omaha

Activities Chapter National Society Sons of the American Revolution.

Immediate Past Secretary 2012 - 2014 for the Omaha

Chapter National Society Sons of the American Revolution.

Member 2014 - 2015 Nebraska Board of Councilors Sons of

the American Revolution.

Awarded Meritorious Service Medal for my past service as

Omaha Chapter Secretary for the National Society Sons of

the American Revolution.

Education Nebraska College of Business (NCB)

1992/1993

Major : Computer Programmer

ANSI Standard COBOL

ANSI C

RPG I,II,III

MASM

Systems analysis

Programming logic

NOVELL networking

Computer applications

Business math

Iowa Western Community College (IWCC)

1983/1984

Major : Computer Programmer

BAL

COBOL

JCL

BASIC

Programming logic

Computer operations

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