Focused, energetic and successful individual with extensive

experience in the Information Technology industry involving various

phases of Equity/Options Trading/Brokerage, Banking, Insurance, Audit

and Accounting SAP CRM, Salesforce CRM, and HR software system's

testing during development and implementation. Performed both Manual

and Automation testing of Client Server and Web applications.

Professional Experience

ADP 03/2014

- Current

Sr.QA Analyst

PROJECT: Territory Management, ADP provides comprehensive payroll

services, employee benefits administration and human capital management

solutions for businesses of all sizes. A territory management

application under Salesforce CRM is tested for sales administration &

Sales Operations team and helped in deployed in production. E2E testing

is performed for all business units that includes "MA"(Major Accounts),

"NAS"(National Accounts), "INS" (Insurance Services), "SBS"(Small

Business Services), "RS"(Retirement Services), Telesales etc. Created

teams of users and assigned the teams to various Territories bases on

TM foundation rules and Territory rules.

Responsibilities

. Wrote test cases and test scripts based on BRDs for TM business

processes including 'Reconciliation', 'TM

OBM', 'Batch Process', 'Scheduling Bulk Upload'etc.

. Executed test scripts for MAS, NAS, SBS, INS, RS business units

within execution deadlines, associated

defects with failed test scripts.

. Closely worked with Business teams (BAs) during the testing process.

. Wrote and executed the SQL Queries to perform data validations and

updated records to verify on the portal.

. Ran TM Nightly Reconciliation, TM OBM & TM Territory Batch Updates

jobs for various business units.

. Tested Related Reports to verify correct output as per expected.

. Created, retested and closed defects in ALM 11

. Coordinated with entire team as needed.

. Weekly status meeting with QA Manager and Project Manager

Environment: SQL Server 2008 R2, CRM Salesforce, ALM11, Windows 7

Enterprise, MS Office 2010

KPMG

Sr. QA Analyst

04/2012 - 11/2013

PROJECT: US - Canada SYNC, US - Canada sync is an umbrella application

consisting of many sub tracks including HCM, FI, CRM, BW reports.

Tested SAP CRM/BW reports an application that covers typical

functionality of a customer relationship management (CRM) system.

Business processes in this area support marketing, sales, and pre-

engagement processes. CRM application includes several level 2

processes ', 'Marketing Resource Management',' Entity and Contact

Management', Campaign Management', 'Activity Management', 'Lead

Management', 'Opportunity Management that were tested and completed "Go

Live" implementation process for US and Canada successfully.

Responsibilities

. Travelled to Canada and coordinated with Canadian users in

completing UAT (user acceptance testing)

. Participated in requirements & use case reviews.

. Developed test plans, cases, and scripts based on Functional

Specification Enhancement (EFNS) &

. Functional Specification Interface (IFNS) documents

. Planned and prepared test resources, including test

environments.

. Executed test scripts according to plan and schedule.

. Reported and escalated issues according to risk.

. Facilitated compliance with policies and standards.

. Worked on testing various BW reports related to CRM Contact change

history, Entity &Opportunity

success and loss rate etc

. Coordinated with the team of 5 people in conducting test phase

. Validated test results with the business requirements.

. Facilitated defect triage meetings with the project teams.

. Provided overall status across all application groups on a weekly

basis

. Understanding of Integration aspects between SAP and external

systems.

. Used HP (ALM) Application Lifecycle Management 11.52 for test

execution, defects &requirement

mapping

. Worked on renaming various fields across different transactions in

WebUI

. Worked on displaying all the new fields in WebUI defined through EEWB

. Completed End to End implementation experience from development till

post go-live support

TEACH FOR AMERICA 11/2011 - 01/2012

Sr.QA Analyst

PROJECT: TFA, (Teach for America) is a non-profit organization that

supports low income communities in order to help getting education for

their children. TFA deployed salesforce.com to centralize data from

various business units including Recruitment, Alumni Affairs, Human

Resource, District Strategy, Admissions, GSD Development and Marketing

to one interface. TFACT Application is automated and integrated with

existing business processes and capabilities that were managed earlier

in a number of separate systems (IMPS, SLX, Lockbox, Financial Force

and Entango).Salesforce.com is a hosted, subscription based SaaS

(Software as a Solution) global model.

Responsibilities

. Wrote and executed test scripts for all business processes based on

Business requirements, functional

specifications and design documents.

. Closely worked with Business teams (BAs) during the testing process.

. Wrote and executed the SQL Queries to perform data validations and

other business functionality such

as required fields, data formats, duplicate rows and data integrity.

. Mapping between requirements and test scripts.

. Created tractability matrix for business unit processes,

capabilities, JAD session and BRDs.

. Responsible for Defect Tracking and Management Matrices.

. Modified the previous version of automated test scripts according to

reflect changes in the application.

. Created defects in HPQC, assigned them to the responsible person and

tracked them until they

were fixed.

. Performed vigorous usability testing and contributed for the better

user experience.

. Involved in Performance, and Regression testing.

. End to End testing was performed with different tracks.

Environment: Oracle 10g, SFDC CRM, Cloud, HPQC, Visio, Windows XP, MS

Office 2010

KPMG

Senior QA Analyst 05/2005

- 07/2011

PROJECT: EAUDIT, KPMG's global electronic audit management tool

facilitates the use of KPMG globally consistent methodology, activity-

based guidance, and global industry knowledge base by KPMG audit

professionals to perform the most efficient, highest quality audit

possible. A unique combination of knowledge and innovation, KPMG offers

the audit industry's most technologically empowered audit through the

eAudit application. eAudit enables KPMG to deliver an unparalleled

audit experience to KPMG clients.

Responsibilities

. Executed the Performance test cases using Test Complete 7.

. Collected the results from 14 lab's machines.

. Prepared the summary report.

. Prepared the power point presentation for status meeting.

. ReimagedGDV4.2 machines and GDV5.0.

. Installed the eAudit build on all lab machines.

. Setup the environment before executing the performance automated test

scripts.

Environment: Windows 7 enterprise, ASP.Net, Oracle, Share Point,

Rational Clear quest

PROJECT: ARO PHASE III, The primary objective of KPMG's Accounting

Research Online (ARO) Phase III is to enable content to be searchable

by the applied metadata tags. Project assumes that all metadata will be

applied to US content and some metadata will be applied for other

countries. This application has three versions including ARO Internal,

ARO External and ARO Desktop.

Responsibilities

. Involved in the complete QA lifecycle activities like Pre-testing

phase, Testing Phases and UAT testing.

. Involved in Risk Analysis.

. Verified the functionality of the application as per the business

requirements.

. Wrote test cases, and test scripts.

. Wrote test script for test automation using QTP 9.1 and used it for

performance testing.

. Documented test results and test analysis reports.

. Used Rational Clear Quest for change request, Bug reporting and

tracking and generating Test Metrics.

. Conducted Functionality and Regression testing during the various

phases of the application

Environment: Visual Basic 6.0, MS-ACCESS, XML, SOA, SOAP, Oracle 7.0,

WINDOWS 98/NT

PROJECT: IFRG CMS LITE, The objective of this project is to leverage

the existing Content Management System to create a single solution

enabling IFRG professionals to enter enquiries and manage the enquiry

process. IFRG cms Lite will be a standalone application.

Responsibilities

. Developed control files, design of test data, development of the test

cases and testing all the modules

and debugging.

. Prepared user level manuals, tested and reviewed code developed by

other team members.

. Part of analytical team for the problem and feasibility study of this

project.

. Verified the functionality of the application as per the business

requirements.

. Wrote test cases, and test scripts.

. Wrote test script for test automation using QTP 9.1 and used it for

performance testing.

. Documented test results and test analysis reports.

. Used Rational Clear Quest for change request, Bug reporting and

tracking and generating Test

Environment: Windows XP, ASP.Net, HTML, Java Script, Oracle, Rational

Clear quest.

PROJECT: IFRS, Tested International Financial Reporting Standards

(IFRS) which is a set of accounting standards used in the Auditing

Firms. This application is solely used for generating documents, which

follow international standards for financial reporting.

Responsibilities

. Developed control files, design of test data, development of the test

cases and testing all the modules

and debugging.

. Prepared user level manuals, tested and reviewed code developed by

other team members.

. Part of analytical team for the problem and feasibility study of this

project.

. Verified the functionality of the application as per the business

requirements.

. Wrote test cases, and test scripts.

. Wrote test script for test automation using QTP 9.1 and used it for

performance testing.

. Documented test results and test analysis reports.

. Used Rational Clear Quest for change request, Bug reporting and

tracking and generating Test.

Environment: Windows XP, ASP.Net, HTML, Java Script, Oracle, Rational

Clear quest.

PROJECT: K-TRACE, (KPMG TRACKING SYSTEM): The K-TRACE User Guide is a

KPMG developed reference document designed to provide practical

assistance to Forensic professionals using the IDEA data analysis tool

including the K-TRACE routines.

Responsibilities

. Performed Functional testing, Integration testing, Regression testing

and System Testing.

. Performed smoke testing for various projects.

. Analyzed business requirements and created test scripts and test

scenarios.

. Wrote test cases for unit, functional and integration testing

. Interacted with the development team to resolve issues and discuss

defects and their resolution.

. Bug reporting, tracking and documentation on the bug tracking system

Clear Quest

. Effective defect tracking and reporting to improve communications and

reduce delay.

. Peer Reviews of documents.

. Weekly update meetings with QA Manager to discuss the status of

outstanding issues.

. Participated in various meetings, discussed Enhancement and

Modification Request issues

PROJECT: e-HR System, e-HR system is envisioned as a system to fully

automate Human Resources (HR) function within a company. The system

will help streamline HR processes, make those processes transparent and

help the HR personnel to guide employees through their career within

the company.

Responsibilities

. Performed Functional testing, Integration testing, Regression testing

and System Testing.

. Performed smoke testing for various enhancements.

. Analyzed business requirements and created test scripts and test

scenarios.

. Interacted with the development team to resolve issues and discuss

defects and their resolution.

. Bug reporting, tracking and documentation on the bug tracking system

Intranet

. Effective defect tracking and reporting to improve communications and

reduce delay.

. Deployed in production successfully.

. Participated in various meetings, discussed Enhancement and

Modification Request issues

Environment: SharePoint 2007, MS .NET 3.5, SQL Server 2008, PDF Writer

9.0

CSFBDIRECT

Sr. QA Engineer 08/1999

-12/2000

CSFBdirect (previously DLJdirect and later became Harris direct) is an

On-line brokerage firm offering a diversified range of investment

products and services to individual investors. Job responsibility

included testing web front end for correctness in functionality and

connectivity to all other systems. Processing of data is verified by

viewing UNIX log files and Mainframe records. Orders entered on the

web site are routed to Pershing which, if not filled, in turn sends

them to other appropriate destination including SIAC, NYSE, NASDAQ

Market Makers or ECNs.

Responsibilities

. Implemented Quality Assurance processes and led testing of various

CSFBdirect applications

. Wrote test scripts for this web site. Provided timely testing of

applications moved to production.

. Worked closely with development team to resolve any testing issues.

. Developing Test plans, Executing Test scripts and Reporting Bugs.

. Performed the mapping of Business requirement to Test cases.

. Involved in E2E testing for online application.

. Performed Data Quality analysis for the data processed in UNIX and

mainframe system.

. Reviewed the test plan and test cases from the Quality Center (QC)

to verify the integrity with

business requirements.

. Communicated &conducted meetings with the development team for

defect resolution.

. Re-tested the application to check whether the defects are resolved

or not (Regression testing)

. Involved in building & creating test summary documents.

. Test Cases were prepared based on Documentation provided; Business

Requirement Document,

Wire-frames, spreadsheets and Screen-shots.

. Analyzed test plans; wrote test standards and procedures to be used

in the development of all test scripts.

. Managed the development and execution of application/business

process testing to facilitate testing efforts

and ensure compliance of specific applications.

. Formatted data sheets for successful SILK execution.

. Performed integration testing, User acceptance testing and

regression testing using SILK automated tool.

. Worked closely with testers and the development team in creating

automated scripts on the Application.

. Verified the functionality of integrated, multi-environment

enterprise solutions using SILK.

. Wrote SQL Scripts, used oracle under Unix environment.

Environment: The application was developed on MS Visual Studio

platform using Visual Basic, HTML programming languages for the

interface and validation and Oracle database server

CHASE MANHATTAN BANK

QA Analyst

07/1998 -07/1999

. Primary role included writing test cases, test plans and execution

of all test scripts, test Y2K compliance

and process of change control form for the following systems:

. Chase Auto, application, consisting of three sub systems, included

Natexis and Triparty serves as an

automobile loan application for securitization purpose. Automobile

loan data, externally obtained, is

applied to the calculation of principal and interest on asset backed

securities. Loans selected are processed

for distribution to investors. Natexis is a portfolio management

system for an investment group. It employs

financial data updates from Bloomberg to project future income and

tracks all past income including

dividends. TriParty, system dynamically allocates assets to

collateralize large repo loans, matching grades

as requested by investors.

. Created Test cases and test scripts for all three applications.

. Identified and Documented functional requirements using and mapping

them to individual test

case requirements.

. Generating manual test cases and Win Runner scripts to test the

functionality of the applications

using various GUI checkpoints, database checkpoints and data driven

tests.

. Reported and tracked the status of the bugs, assigning severity

ratings to them using Test Director.

. Generated scripts to pull the data from the database using SQL

Server.

. Preparing the test data for the User Acceptance Testing.

. Preparation of Test Reports.

. Attended Bug Review meeting with Team members.

. Used SQA robot to automation the application

Environment: Windows NT,SQL Server, SQL, ASP.Net, HTML, Java Script,

ODBC, Test Director 7

SIAC

QA Analyst NY

06/1997 - 06/1998

Tested Amex Master Files system that comprised of various sub-systems

that perform distinct tasks including Equities, Options, Specialist

Units, Registered Traders, Member Firms, and Data Distribution.

Application was designed using Power Builder as front end and Sybase

at back end and runs on Windows NT workstation. As a system tester my

responsibilities included developing test plans, test cases and test

scripts execution.

Responsibilities

. Understand the existing Application from Functional and Technical

specs and working as per test Strategy.

. Developed test plan, test cases and test scripts.

. Conducted Unit, Functional & Integration Testing.

. Test Requirements were prepared in Microsoft Excel, which was later

uploaded to Quality Center.

. Documented the Test results in the PVCS issue tracking system

. Involved in manual testing, backend Testing.

. Interacted with Development Team for Bug review/fixes.

. Win Runner 7.2 was used to automate the AMEX Master File application

Environment: Applications were developed using C language and Oracle

Developer 2000 for the data repository.

Education & Training

. Bachelor of Science, University of Punjab

. CMM @ CSFBdirect

. Capital Markets Fiduciary Services @ Chase

. SAP FI - CRM (Portal Testing/Training in Web UI configuration)

Technical Proficiencies

. Testing Tools: HPQC (ALM), Test Director, Quick Test

Pro,WinRunner7.2,SQA Robot, Silk, Test

Complete 7

. Languages: C, C++, .net, and SQL. Rapid SQL.

. Hardware: Dell, Compaq Alpha, and Client/Server Platform.

. Platforms: Windows 95, Windows 7 Enterprise, XP, Vista, UNIX, and

Windows NT

. Database: MS Access, Oracle, DB2, SQL Server 2008 R2, Mainframe,

SharePoint2007

. Scripting Language: JavaScript, VBScript, TSL

. Business Analysis & Project Management Tools: MS-Office 2010, MS-

Power Point, MS-FrontPage,

. Requisite Pro (ReqPro)

. Front End Tools: Visual Basic, MS Front Page, Java, J2EE, PL/SQL,

TOAD, SQL*Plus, XML, Visual

. Basic, C, Java, SharePoint 2007.

. Bug Tracking Tools: Clear Quest, Empirix, Bugzilla, Lotus Notes,

Excel, HPQC

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