RONNIE MIDGETTE

***/***-**** acfg6l@r.postjobfree.com

Profile

Experienced innovative and inspirational safety and security professional with the ability to develop and produce successful

programs which communicate an organization’s mission and goals. Performed and executed successful investigation

techniques with incidents dealing with OSHA, TSA, and DOT. Distinguished by exceptional interpersonal skills in balancing

client priorities with support staff needs on multiple projects. Accomplishments demonstrate developmental organization,

strong leadership, management skills, and strategic planning.

Functional Expertise

Extensive knowledge, skills and capabilities derived from a substantial career in security management across a variety of

sectors.

Leadership and Management – Extensive management duties and accountabilities have refined my leadership

capacity and effectiveness.

Staff Supervision and Training – Managed staff of 6 to 17 throughout my career, and performed trainings for

corporate staff up to 150.

General Administration – Directed operations and communications relevant to meeting management on every level.

Centralized and restructured to optimize supportive functions.

Interpersonal Skills – Recognized for exception interpersonal and influencing skills with assignments directly from

top management.

Problem Solving and Negotiation – Managed numerous simultaneous events involving a dvance problem solving,

negotiations and conflict management skills.

Web and E-Commerce – Strong working experience with client server technologies, supply chain management,

database mining, digital payment systems, and web based registration operations.

Business Application Software – Strong working capability with full Microsoft Office Suite, and other Workstation

Operation Environments, graphics packages and communication software.

Professional Experience

SCAN Health Plan – Long Beach, CA

Member Service Representative, BHL September 2011 to January 2012

Served members of SCAN by being an advocate and a point of contact regarding benefits, eligibility, and services

provided to them. Increased and ensured member satisfaction through resolut ion of problems, complaints, and concerns.

Coordinated and collaborated with team, and other departments to guarantee accurate and complete rejoinders in a timely

fashion. Maintained member files for insurance tracking. Followed policies and procedures to maintain complete

compliance with HIPAA and Center for Medicare and Medicaid Services, as well as other federal and state regulatory

requirements.

Key Results:

Retain members by collaborating with others in member retention projects.

Increase member satisfaction and preservation through follow-up and resolving problems and issues in a timely

manner.

Document all transactions with members in appropriate computer systems and programs.

Meiko America, Inc – Mira Loma, CA

Regulatory Compliance Manager June 2007 to October 2007

Enforced compliance with government agencies codes, rules, and regulations at both Mira Loma and Ontario branch

offices. Ensured security, safety, fire prevention, property protection, and orderly operation were in compli ance with

government and management directives. Planned and facilitated safety policies and procedures in compliance with local,

state, and OSHA regulations. Counseled and guided other Meiko America branches to help maintain good standing with

government agencies. Cooperated with government officials with investigations, audits, reports, and trained staff.

Maintained accurate records of compliance regulations and handled all paperwork and procedures necessary. Served and

acted as a technical advisor for environmental health and support. Maintained and updated material safety data sheets.

Ensured that the clients, customers, and employees were safe and secured while on premises. Reviewed federal and state

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regulation changes that impacted permits and permit compliance. Maintained and processed ISO14001 Environmental

standards. Monitored the expiration dates of trainings and certificates and coordinated re-certification as needed.

Developed, updated, and maintained the company-wide Illness and Injury Prevention Program. Maintained compliance

records for environmental permits. Chaired and conducted the company’s monthly safety committee meetings.

Key Results:

Developed a written security program in compliance with C-TPAT regulations

Developed and updated standard operative procedures to implement and maintain safety measures throughout the

Mira Loma and Ontario branches.

Conducted investigations of accidents, incidents, or concerns as necessary and took steps to correct and prevented

future problems.

Long Beach Job Corps - Long Beach, CA

October 2003 – September 2006

Safety and Transportation Manager

Monitored and organized center security, safety, fire prevention, property protection, and orderly operation in compliance

with government and management directives. Planned, trained, directed, and organized all activities for the Safety and

Transportation Department. In charge of the warehouse, food processing, and receiving operations to ensure compliance

with applicable laws, such as Food and Drug Administration, CAL-OSHA, Department of Transportation and other

applicable government agencies. Developed and updated standard operative procedures to implement and maintain safety

measures throughout the facility. Review department time cards. Managed and maintained OSHA and some workers

compensation reporting and record keeping; entered worker’s compensation claims into SHIMS . Developed and

implemented new and revised policies and procedures affecting the Safety and Transportation Departme nt and center

safety programs. Conducted and coordinated safety inspections for worksites to detect existing or potential injury risk or

hazards, determined corrective and preventative measures, and tracked corrective actions. Maintained and managed

documentation for termination and employee incident analysis. Directly r esponsible for the day to day transportation

department activities to include routing, scheduling, DOT regulations, driver training, and driver supervision. Developed

and maintained hazardous material communications; including material data sheets and HAZ-COM. Established,

maintain, and modified standards for security equipment and software. Reviewed safety reports; trend injury statistics;

and analyzed accident and illness statistics. Prepared the departmental budget assisted by the Social Development

Director.

Key Results:

Investigated injuries, illnesses, incidents, and accidents to establish facts related to their causation, and obtained

information useful in preventing recurrences of similar incidents.

Cultivated and maintain a climate free of harassment, intimidation, and disrespect to provide a safe place for staff and

students to work and learn.

Acted as liaison with various government agencies at all levels (local, state, federal), including law enforcement, fire

departments, industry peers and various security contractors.

Security Coordinator (2003 – 2005; Promoted to Safety and Transportation Manager)

Systemized and ensured the proper management of the safety, security, and fire prevention functions on center.

Spearheaded and assisted with the building and grounds inspections to help ensure the safety and security of staff and

students. Investigated work-related accidents, incidents, and injuries to determine the root cause and recommend

corrective actions. Ensured all policies, procedures, and standards were met as they relate to the contracted company and

its officers. Anticipated, identified, and evaluated hazardous conditions and practices. Maintained and participated in a

system for reporting, monitoring, and correcting serious safety issues. Developed, implemented, and maintained a

program for system to track and evalua te worker injuries and safety violations. Remained up to date with the changing

practices, policies, and technologies with the overall security function. New hire training and safety orientation.

Conducted daily safety inspections, documented findings, and implemented corrective actions. Ensured all government

required plans to be in place, updated regularly and approved. Managed the relationship with security vendors and

ensured the quality of their services.

Key Results:

Wrote proposal and manage the student cadet security program, a program in which students act as assistants to

security officers, this program helped saved the company $20,000.

Took personal command of the Security Department in times of emergency or on special occasions in the absen ce of

the Security, Safety Manager.

Complied with CAL-OSHA and CAL-EPA for ensuring the safe and proper removal of hazardous materials from the

facility.

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ATTIC Correctional Services, Inc. - Madison, WI

April 2002 – May 2003

Senior House Manager

Supervised and directed the assigned personnel to his/her shift, ensuring that staffing was adequate at all times and

assigned personnel were aware of any special events or circumstances occurring in the facility. Managed and motivated

residential staff and fifteen male residents. Provided and maintained the bookkeeping, scheduling, payroll for staff, and

budget for the facility. Collected and coordinated all maintenance requests and made sure that the repairs were done in a

timely manner. Supervised and monitored vendors, contractors, and outside visitors. Handled confidential and non-

routine information with sensitivity. Directed and organized staff and residents to maintain the sanitation of the

correctional facility. Maintained inventory of office supplies, programs, and assets. Inspected sleeping quarters and living

areas. Responsible for the updating of office computer and troubleshoot when needed. Guaranteed food supplies were

safe from intentional harm and assisted with implementation of vendor approval process. Performed drug and alcohol

screening and body searches. Review staff time cards.

Key Results:

Streamlined the weekly and monthly reports, this improved the accuracy and helped others to get the work done in a

timely manner.

Ensured staff was properly trained for their shifts and positions.

Conducted random and scheduled safety audits, inspections, and risk assessments of entire facility.

Education

• California State University, Long Beach

Human Resources Management Certificate Program

• University of California at Irvine, Irvine, California

Classes in Psychology

• Orange Coast College Costa Mesa, California

Associate of Arts, Computer Science degree

• University of California at Irvine, Irvine, California

Bachelor of Arts, Philosophy degree

Training, Awards, and Certificates

• Human Resource Management Certificate Program December 2011

• Community Emergency Response Team (C.E.R.T.) August 2009

• Forklift Operator Safety Training October 2007

• FMCSR California Biennial Inspection of Terminals (BIT) August 2007

• First Aid/CPR/Bloodborne Pathogens August 2007

• 2006 Security Awareness Training July 2006

• OSHA for Other Federal Agencies July 2006

• Supervisory Development Program May 2006

• Coaching Skills for Managers and Supervisors September 2005

• OSHA 10 Construction Safety and Health Outreach Training February 2004

• Client Group Specific Mental Illness & Drug Dependency August 2002

• Suicide Awareness and Intervention August 2002

• How to Supervise People June 2002

• Aggression Replacement Training June 2002

• Standard/Universal Precautions May 2002

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