Nikki LeMaster-Butler, SPHR

*** ***** ***

Prattville, AL 36067

Cell: 334-***-**** or 205-***-****

Email: acfg5z@r.postjobfree.com

Summary

Experienced HR professional providing support to company leadership and

team members on performance management, organizational development, Total

Rewards (compensation & benefits), talent management and general HR issues.

Demonstrated ability to build collaborative work relationships in fast-

paced and diverse work environment to retain and develop high performing

workforce.

Professional Experience

2013 - Current Birmingham-Jefferson Convention Complex (BJCC) -

Birmingham, Alabama

HR Administrator (Development and & Risk Management), Human

Resources Department

Partners with managers to develop succession plans and

development paths to meet company workforce needs. Currently

revamping the performance management process and forms to meet

talent management goals of the complex (including an online

appraisal process). Develops and conducts leadership programs

for executive levels. Assists with HR, Risk Management,

Benefits, Health & Wellness and Security programs and services

including policy updates, training, communication, and serving

on company committees. Conducts recruitment and onboarding of

new employees (prescreening of applicants, initial interview,

background investigations and pre-employment screening) prior

to extending a job offer. Maintains and grows organization by

facilitating the hiring process for all departments and

markets. Writes job descriptions, panel interview guides and

job postings, manages applicant communications and

participates in salary negotiations and job offers. Conducts

employee new hire/benefits orientation. Ensures legal

compliance via complete and accurate employee file

maintenance, documentation and checklists. Provides

administrative assistance as needed to meet department service

goals. Designs and writes company's internal employee

communication (company newsletter). Ensures compliance with

internal, state, local, and federal employment policies and

procedures as well as applicable laws. Enhances existing

benefits program with better communication to staff and new

hires, ensuring their understanding of the benefits provided

to them. Assists with initiating, managing, planning and

directing employee events throughout the year. Assists

employees at all levels with any HR questions and services.

Develops and revises HR policies and procedures as needed.

Assists with employee relations issues and risk management.

2011 - 2013 VOLKSWAGEN GROUP of AMERICA - Chattanooga, Tennessee

Talent Management Specialist, Employee Relations/Development

Department

Supported 2,000+ team members in global OEM in the Employee

Relations Department; assisted in developing HR, Training, and

Performance Management strategies, goals, and budgets

including global initiatives mandated by company headquarters.

Administered and delivered plant leadership development

certification programs/processes. Administered Performance

Management (PMP) and MbO processes for salary team members.

Developed online PMP process. Partnered directly with other

Employee Relations specialists on all talent management,

performance and development initiatives. Conducted team

building and development activities to improve employee

relations based on annual employee satisfaction survey;

diagnosed and assisted with employee and organizational talent

needs for current/future performance; administered plant's

succession planning and talent pipeline for promotion and

development of key leaders. Developed and led Leadership

Training Programs. Assured the appropriate connection of

proposal and delivery methods, education and development

programs to the automotive industry. Provided consultation to

plant leadership on all phases of talent management such as

succession management, assessment, talent pipelines, and

selection processes to plant management. Prepared employees

for assignments by establishing and conducting orientation and

training programs to support the company culture.

2010 - 2011 THREE RIVERS ACADEMY - Montgomery, Alabama

Interim Headmaster.

Served as chief operating officer for independent private

college-preparatory school. Reported to school board.

Administered school programs including planning, personnel,

finances, fundraising, and enrollment. Functioned as

Personnel Director (recruiting, hiring, and developing staff.)

2008 - 2010 TRENHOLM TECHNICAL COLLEGE, DEPT OF CONTINUING ED - Montgomery,

Alabama

Contract Instructor. (Part-time) Developed and facilitated

professional courses for Director of Continuing Education.

2007 - 2009 RHEEM WATER HEATING, Montgomery, Alabama

Division Human Resources and Development Specialist, Division

Office

Administered division training programs to meet plant and

division talent management needs. Coached and advised

division leaders and managers with understanding and

interpreting policy and procedures issues. Conducted annual

compliance training (sexual harassment, etc.) and all phases

of recruitment and onboarding of new employees (prescreening

of applicants, initial interview, background investigations

and pre-employment screening). Made job offers and conducted

employee new hire/benefits orientation. Administered

relocation program and provided immigration assistance.

Partnered with managers to develop succession plans and

development paths to meet current and future workforce needs.

Assisted with developing and implementing external and

internal staffing/recruiting plans. Assisted with developing

and implementing HR, Health & Safety, Benefits, Training

strategy, goals and budgets.

Developed effective relationships with employees and

leadership. Promoted effective employee relations across the

organization. Assisted with defusing conflict and brought

resolution to issues. Provided service on all HR generalist

topics for three separate company locations. Administered

training and performance development functions for division

including budget, invoicing, and vendor selection. Formulated

human resources policies/ procedures. Implemented 24/7 online

learning and Learning Management System (LMS).

2005 - 2007 HYUNDAI MOTOR MANUFACTURING OF ALABAMA, Montgomery, Alabama

Compensation/Performance Management/Organizational Development

Specialist, HR

Conducted organizational and strategic development for global

automotive company. Formulated and administered human

resources functions, policies, and procedures for salaried

team members. Administered plant-wide annual performance

management program. Developed and revised HR policies as

needed. Performed compensation duties for plant including

hourly and salary pay increases. Developed and promoted

effective employee relations across the organization. Coached

and advised plant leaders on policy and procedure issues.

Advised managers on performance issues. Developed and

implemented internal and external to staffing and recruiting

initiatives. Used Exit Interview data to improve Employee

Relation issues related to recruitment/selection processes.

Benchmarked compensation and talent management issues with

other transplant automotive OEM's and suppliers. Implemented

and administered tuition assistance program. Researched and

developed company compliance policies. Ensured compliance

with internal policies and procedures as well as applicable

laws. Provided administrative support as needed. Worked with

appropriate plant staff to resolve issues and take appropriate

actions related to performance issues.

1995 - 2005 STATE OF MISSISSIPPI, Jackson, Mississippi

Performance/Organizational Development Manager, MS Development

Authority, 2003-2005

Administered training programs for 600+ employees.

Established new compensation levels and career paths, and

updated/maintained job descriptions. Assisted with benefits

planning and annual benefits vendor selection and employee

insurance committee. Administered annual wage and salary

reviews and reported results. Ensured regulatory compliance

with all state, local, and federal mandates. Resolved

grievances. Purchased merchandise, maintained inventory

control, and negotiated with vendors. Assisted with developing

and implementing external and internal staffing/recruiting

plans. Assisted with developing and implementing HR, Wellness,

Benefits, Training and Medical Services strategy, goals and

budgets. Resolved employee issues with appropriate

information and actions. Developed and revised HR policies,

procedures and programs. Administered annual Performance

Review Process and Development Planning. Assisted with EEOC

complaints.

Program Director, MS Certified Public Manager Program, MS State

Personnel Bd, 1998 - 2003

Directed leadership development program with over 1,800

participants and 22 support staff including budgeting,

invoicing, and vendor selection. Interviewed and hired

contract instructors. Developed and presented training

programs. Supervised and scheduled staff; prepared program

invoices and payments. Coordinated off-site retreats,

leadership development seminars, and continuous improvement

activities. Administered Board meetings, bi-annual graduation

ceremonies, web-page information, etc. Served as board member

of National CPM Consortium, and attended biannual meetings

around the United States.

Training Director, MS State Tax Commission, 1995-1998.

Directed HR and Training activities for multi-million dollar

automated tax system. Provided HR Generalist assistance to

employees and managers. Developed and revised HR policies and

procedures for system documentation and training materials.

Developed and presented training programs to meet division

specific training needs. Conducted bi-annual wage/salary

surveys to validate compensation levels. Conducted

performance evaluation training and employee computer

training. Researched and implemented agency's first Employee

Assistance Program. Developed Agency Employee Handbook.

Administered agency's training budget and tracked performance

for 800+ employees. Developed and conducted leadership

programs for current and emerging leaders. Provided

administrative assistance as needed to meet department service

goals.

Education

MISSISSIPPI STATE UNIVERSITY, Starkville, Mississippi

Coursework completed toward Master's Degree, Public Policy and

Administration

AUBURN UNIVERSITY, Auburn, Alabama

Bachelor of Arts in Foreign Language - International Trade

French/International Business

ADDITIONAL EXPERIENCE

Abeka Kindergarten Teacher, KID'S STOP, INC., Flowood,

Mississippi,, 1992-1995

Taught Abeka curriculum at private daycare/kindergarten.

Market Support Manager, ALLSTATE INSURANCE COMPANY, Jackson,

Mississippi, 1987-1992. Provided support services and

technical support to 150+ agents in 5 state area in the mid-

west. Resolved high profile customer complaints and ensured 3-

day problem resolution. Developed and presented training

programs. Performed annual wage and salary surveys to

establish new compensation levels. Conducted performance

evaluations, administered merit raises, implemented

progressive discipline, and administered overtime/section

budget. Provided all human resources needs for unit.

Assistant Store Manager, LERNERS STORE, Jackson, Mississippi,, 1985-1986. Directed training and development activities for

full and part-time employees in retail clothing store.

Responsible for store budget, invoicing, inventory control and

vendors. Facilitated and instructed wide variety of managing

modules. Maintained continuous up-to-date employee evaluation

process.

Personal

Awards: Fran W. Wilkinson Scholarship Recipient - Mississippi

Development Authority

Annual scholarship awarded for excellence in public service

with a career in public management.

KEY Regional Operations Center (R.O.C.) Manager Award - Allstate

Quarterly award recipient for excellence in customer service

and supervisory management.

Other Qualifications:

2014 WOW Ambassador Program (Customer Svc), Greater Birmingham

Convention & Visitors Bureau

2012 VW Leadership License Global Certificate Program -

Facilitator Certification

2008 Franklin-Covey, Certified Facilitator for 7 Habits of

Highly Effective People

2007 Franklin-Covey, Certified Facilitator for Project

Management

2007 AchieveGlobal Certified Trainer for Leadership and

Customer Service.

2004 Certified Myers-Briggs Type Indicator Personality

Inventory (MBTI) assessor.

2003 Workforce Training and Development Certificate. University

of Southern MS.

2002 Certified as International Public Management Associate

(IPMA-HR) Certified HR Professional.

2001 Completed the Stennis Executive Development Institute at

MS State University.

1999 Achieved Certificate in Supervisory Management and

Certified Public Manager credentialing.

Special expertise -

Languages: English, French, Japanese, German and beginner

Spanish.

Contact this candidate