D. JUSTIN GOODERHAM
**** **** ****** *. *********, VA 22204 703-***-****
acfg2j@r.postjobfree.com
CAREER OBJECTIVE
Obtain a challenging position in marketing that allows me to be innovative
and strategic; all in service to meeting company objectives and personal
development goals.
PROFESSIONAL SUMMARY
. Results oriented leader focusing on testing and innovation to drive
revenue and customer count growth
. Lead acquisition team to 10K+ leads per year and $10M+ in new
customer revenue
. Developed strategic online marketing initiatives to help grow SaaS
product over 100%
EDUCATION
Bachelor's Degree- Marketing
Marshall University
WORK EXPERIENCE
Intuit, Inc. San Diego, CA / Arlington, VA
Digital Marketing Manager November 2010 to
Present
. Owner of end to end user experience for selling Professional Tax
Software Online and through Direct Response efforts:
o Strategic planning, budgeting, campaign design, execution, and
analysis of lead gen and revenue driving efforts that drive 10%
YoY growth in revenue and customer count
o Manage online efforts X-functionally across agencies,
developers, marketers, and Senior Leadership stakeholders
o Drive innovation through deep customer empathy, insights and
Lean Testing, resulting in incremental increases across all web
metrics
. Manage efforts from conception to final ROI analysis for Desktop
software and SaaS products across multiple channels
Manage PPC/SEM Agency. Subject matter
expert on Paid Search and SEO.
Oversee Email and Direct Mail efforts and
segmentation
Develop online advertising and media buys
through agencies and media partners
Creative brief development and management
of Design agency
. Routinely present learnings and implications to stakeholders at all
levels including Directors and VP's
. Lead and coordinate brainstorms sessions and customer focus groups to
gain insights on messaging and creative in order to "delight"
customers
. Solid understanding and working knowledge of x-functional groups
(design, dev, analytics, engineering)
Zeta Interactive San Diego, CA
Digital Account Manager March 2009 to November
2010
. Manage all aspects of online marketing initiatives and client
relationships, including:
o Strategic planning and budgeting; ROI and usability studies
o Email marketing strategy, PPC and SEO efforts, social media
o Media planning - buying, branding and creative development, and
ROI analysis
. Manage 12+ Enterprise level clients with $10-15 Million budgets each,
across a wide range of tactics
TurboTax/Intuit Sony Pictures
24 Hour Fitness SuperShuttle
US Airways Neustar
. Successfully propose solutions to clients through cross and up selling
to increase company revenue, while providing solid ROI for clients
. Routinely call on and present to clients, stakeholders, and prospects-
in person
MEA Digital San Diego, CA
Account Executive-Online Strategy November 2007
to January 2009
. Managed all aspects of online marketing initiatives including:
o Strategic planning and budgeting
o Branding and creative concepting process
o Media planning buying and strategy
. Proficient in all online marketing tactics including:
o Pay-Per-Click (SEM/PPC) and Search Engine Optimization (SEO)
o Website Usability and User Interface best practices
o Email Marketing and Web Analytics
. Successfully managed website building and advertising campaigns which
increased
ROI and reinforced brand recognition for national and global brands
including:
o Nickelodeon
o Vistage International
Inter@ctivate Inc. San Diego, CA
Online Project Manager/ Account Executive April
2007 to November 2007
. Project manager for all aspects of Online marketing and advertising
initiatives
. Liaison between client and creative and development teams to
coordinate projects
. Proposed ideas and initiatives and fulfilled client requests for
additions to sites including:
o Increasing traffic to sites via email, banners, PPC, and SEO
campaigns
o Developing micro sites and updating client sites with new copy,
images, and functionality
. Successfully managed creative and development processes for email
marketing campaigns
. Managed budget and ensured client needs and expectations are
continually exceeded on projects