John N. Finley

*** ***** **.

San Antonio, Texas

210-***-****

acfg1h@r.postjobfree.com

EXECUTIVE SUMMARY

Senior corporate travel professional with ten years of experience in

domestic and international business travel. Background includes group and

meeting services, contract and policy interpretation and application,

vendor negotiations and exceptional client service.

Assured travel policy adherence for executives of all levels employed with

companies including Ernst and Young, American Express, and IBM. High

performance negotiations with air, car, sedan, hotel and meeting facility

representatives to achieve company savings and insure all client needs were

met accordingly as per contracted guidelines.

Logged detailed reports of client activity and assisted clients with

interpretations of expenses and budget deficiencies. Resolved outstanding

client financial issues with contracted and non-contracted vendors. Recent

endeavors focused on educational and professional development.

TEACHING EXPERIENCE

Teacher/Lecturer 01/14 - 04/14

Edison High School, San Antonio Independent School District

. Prepared and presented lectures to students in World History from 1790

to the present. Subject matter also included political movements,

international affairs, government analysis and economic systems

. Led students in implementation and successful completion of course

activities

. Graded and evaluated student work and progress

. Managed large groups of people in a culturally diverse environment

BUSINESS EXPERIENCE

Customer Service Representative 06/11 - 09/11

Southwest Airlines

. Assisted customers with reservations, travel counseling, ticketing and

online booking tool navigation

International Travel Consultant

American Express Business Travel Solutions 11/02 - 06/07

Maritz TQ3 Travel Solutions 08/01 - 04/02

American Express Business Travel Solutions 07/98 - 08/01

PROFESSIONAL SKILLS

. Ability to lead, manage and organize large groups of people

. Strong interpersonal and negotiation skills in culturally diverse

environments

. Policy and curriculum design, analysis, and implementation

. Conflict and crisis management and resolution

. Effective instruction and management techniques

. Dynamic presentation skills

. Highly organized research and development abilities

. Ten years of native SABRE experience in a corporate travel role

EDUCATION

Post Baccalaureate Teacher Certification 2014

THE UNIVERSITY OF TEXAS AT SAN ANTONIO

San Antonio, Texas

B.A. - Major in History 2010

THE UNIVERSITY OF TEXAS AT SAN ANTONIO

San Antonio, Texas

RELEVANT COURSEWORK

. Business Management, Organization, and Development

. Business Speech and Communication

. Educational Psychology

. Principles of Marketing

Contact this candidate