Michele Chapman

*** **** **** ******, *******, PA 18512

acffpd@r.postjobfree.com

570-***-****

Summary of qualifications:

A self-motivated and reliable business professional that is driven to always increase my

knowledge base and skill level.

A professional who thrives within a collaborative/team environment.

Embraces work related challenges to help improve the productivity of a business.

Confident in learning and adapting to new business applications. Computer experience includes

Microsoft Office (Word and Excel), AS 400, NaviNet, NextGen, E-Premis, and SMS.

Education:

Lackawanna College – Scranton, PA

Associate Degree in Business Administration (May 2001)

Professional Experience:

Northeast Eye Institute – Scranton, PA: (2012 – Present)

Billing Specialist

• Follows up on Medicare and Blue Shield denials (EOBS).

• Responsible for post insurance and post patient payments.

• Clarifies complications associated with a patients’ bill via phone discussion.

• Voluntarily schedules surgeries for the practice.

• Bills claims in NextGen and AS 400.

Regional Hospital – Scranton, PA: (2001 - 2012)

Billing Specialist

• Authorized both inpatient and outpatient Medicare claims prior to submission into

EPremis.

• Followed up on both inpatient and outpatient Medicare denials.

• Notified insurance companies of unpaid accounts.

Work Related Activities:

Has been a primary preceptor for all new employees working within the billing department at

Regional.

Attends yearly seminars on billing procedures to help improve efficiency of processing and

resolving of accounts.

References:

Joseph Delfino (Sales Representative) – 570-***-****

Nancy Birraine (Billing Specialist) – 570-***-****

Tina Jones (Director of Human Resources, Regional Hospital) – 570-***-****

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