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Customer Service Sales

Location:
Jacksonville, FL
Posted:
August 17, 2014

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Resume:

BRENDA F. SIMMONS

**** ***** ******

Jacksonville, FL 32210

904-***-****

acffjo@r.postjobfree.com

OFFICE SUPPORT SPECIALIST

Dedicated, well-versed administrative assistant experienced in providing efficient and effective operational support.

May Institute

Assistant Program Coordinator 2013-Present

• Assist with the supervision and training of direct care staff

• Schedule staff

• Complete shift reports and communication logs

• Ensure that QA/QI procedures are followed

• Assist with the management of finances

2011-Present

Contractor-R & R Cleaning Service

• Inspect and evaluate the physical condition of facilities to determine the type of work required

• Establish and implement operational standards and procedures for the department supervised

Fluidra USA Inc. 2006 – 2010

Account Receivable Specialist

Provide financial, clerical and administrative services to ensure efficient, timely and accurate payments to accounts.

•Solved queries of different departments and provided outcome to requester

•Posted receivable and month-end journal entries on technical software

•Assisted in company accounting reconciliations

•Worked with vendors to make sure that accurate sales tax rates are charged

•Interacted with sales team to manage their commission, and working with customer service to assist in warranty

and credits

Winn –Dixie Corporate, Jacksonville, FL 2001 -2006

Merchandising Specialist

Accountable for providing price updates, sales, customer service and accounting support for the southeast region.

•Formulate pricing policies on merchandise according to profitability requirements

•Required to know and understand various states taxes and different products to ensure

Minimum profit margin is maintained regardless of pricing changes to vendors

•Created in-store promotional materials and assisted with resolving computer scanning

problems

ABB SERVICE, INC. / GRAND EAGLE SERVICE, Jacksonville, FL 1997 - 2001

Senior Service Assistant

Oversaw all administrative functions for multiple service centers: Jacksonville, Tampa, Pensacola

•Compiled monthly statistical and financial data for the corporate office.

•Processed purchase orders and contracts, approved time and expense reports and oversaw accounts payable and

receivable functions

•Communicated directly with customers regarding billing, account status and quotes for parts and service

Computer Skills

PC Computer, Internet, Outlook, Word, Excel, PFMS and JCS2000, AS400



Contact this candidate