JANUSZ MIGUEL V. SANTOS

Home: Flat *** CBD C*, International City, Dubai, UAE

Phone: +971-*********

Email: acfffz@r.postjobfree.com

OBJECTIVE

Seeking for an excellent opportunity to work in the field of Information Technology and

Electronics Engineering that will enable me to grow while meeting the company’s goals.

PROFESSIONAL EXPERIENCE

A disciplined and highly-motivated business system analyst, who is experienced at translating

business objectives into project requirements. Worked closely with various project stakeholder, SMEs,

and staff to understand and document business requirements, functional requirements and

specifications for new applications along with enhancements to the existing application. A fluent

communicator with strong investigation, problem-solving and decision-making skills, combined with a

pragmatic approach and sound business acumen. Flexible with fluctuating requirements & able to adjust

to various communication flows, across all channels & all levels and always willing to share & exchange

knowledge.

Accenture Inc.

Software Engineering Analyst, May 2011 – July 2014

Accenture Manila Delivery Center SAP FICO-MD-trained, currently on production support Level 2/3 for

SAP application in a consumer goods & services project for 3 years. Member of FINANCE (SAP FI/CO)

Back office team from March 2013 to July 2014 and MD (SAP Master Data management) Back Office

team (May 2011-February 2013).

Role includes but not limited to: SAP FI/CO (Finance/ Controlling) and Master Data (MD) consultant

responsible in resolving Service Investigation Requests (SIRs) and delivery of customizing and/or

development related enhancements.

Production Support - Level 2:

1. Application Management and Support

Identifies disruptions in the business processes and recommends solutions.

Works closely with client SAP users and IT professionals as a business problem solver.

Provides quick resolution to user’s support calls as referred by central help desk.

Involved in deployment projects thru mass Data migration and conversion to SAP using

LSMW.

2. Application Testing

Assures data preparation and maintenance needed for unit tests.

Executes unit and module testing, verifying corrections of the module against its detailed

design.

Production Support - Level 3:

1. Application Programming/Configuration and Development

Configure changes following the designs, specifications and standards.

Reviews configuration and develop necessary revisions.

Creates documentation on the changes made in the configuration/application.

2. Application and Design Structure

Develops detailed functional design for client requirements.

Updates functional design following a change/enhancement.

Other tasks and responsibilities

Generates and presents weekly reports of the team’s overall status and performance

Conducts knowledge transfer and training sessions to new & other members of the team

Accomplishments

Major contribution in Finance and Master Data team's 99% Service Level Agreement

(SLA) Productivity where client expectation is set only at 85%. Personal SLA rate is at

100%.

Contribution in the success of Major deployment projects for countries Mexico, Brazil and

Indonesia by providing full-time support thru mass data conversion and migration.

SAP EhP6 package upgrade support on testing and Post-go live

SPECIFIC SKILLS

SAP Finance Module

o Accounts Payable, Accounts Receivable, General Ledger Accounting, Asset Accounting

SAP Controlling Module

o Profit Center Accounting, Cost Center Accounting

Integration of Finance Module to SD and MM flows (Basic)

SAP Master Data Management

o Manage Material Master, Manage Customer Master, Manage Vendor Master, Plant

creations and configurations, IDOCs management

SAP Data Conversion/Migration – LSMW (BDC/Recording)

Basic ABAP Programming/Debugging

HIGHLIGHTS OF QUALIFICATION

Dedicated in any task given and has initiative

Good critical thinking and analytical skills

Flexible and willing to learn

Excellent interpersonal, analytical and communication skills

Ability to support and maintain applications utilizing required tools and technologies

INTERNSHIP EXPERIENCE

IBM Philippines, April 2010

Maintenance and Technical Support Department, Dispatch Area

- Updates database reports on the recent activities of field engineers

- Monitors and tracks daily the location and activities of field engineer

- Assists the Senior Customer Support Representative

EDUCATIONAL BACKGROUND

Registered Electronics Engineer

License # 51001

University of Santo Tomas, 2006-2011

España, Manila

Bachelor of Science in Electronics Engineering

Don Bosco Technical Institute Makati, 2002-2006

Chino Roces Avenue, Makati City

PERSONAL INFORMATION

Date of Birth: December 05, 1989 Civil Status: Single

Place of Birth: Manila, Philippines Citizenship: Filipino

Sex: Male Religion: Roman Catholic

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