Pulkit sharma

G-** karam Pura, New Delhi-**

Mobile: 987-***-****

Email:acff1z@r.postjobfree.com

> Working in Progressive InfoTech from November 2012 as a Engineer

Deskside at CSC Noida(Computer Sciences Corporation Pvt. Ltd.)

> Looking towards a professional carrier in a growth oriented working

environment in IT Company where I can groom myself.

> Presently working for Progressive Info Tech Pvt. Ltd. (Client -CSC India

Pvt. Ltd.)as a Desktop support engineer.

Desktop Engineer

> A multi position work for IT Services. Manage and maintaining Windows

Server 2008 Environment and Windows XP, management of LAN, E-mail

Applications, Different Software's Management. Provide Remote Desktop

support.

> Presently providing IT support in CSC India Pvt. Ltd. (www.csc.com) Noida

as a Desktop support Engineer (IT Services).

> Installation and Maintenance of Operating System skilled in Microsoft XP

(Client operating System) and Microsoft 2008 (Server operating System),

applying security polices and up gradation of patches, Antivirus.

> Networking Technologies: Ethernet, DNS, DHCP, TCP/IP, Technology.

> Able to Install and customize E-mail Application Lotus Notes.

> Image deployment of desktops and Laptops using PC Quest Imaging software.

> Ghost the machines using Symantec Norton Ghost.

> Diagnose and troubleshoot all the desktop related problems.

> Resolving all the Network and local Printer related issues.

> Antivirus protection using McAfee antivirus updating.

> Maintenance and troubleshooting of all the Software that runs in CSC

centres.

> Troubleshooting, Installation & Administration of Windows 2K3 & 2K8

Servers/ XP Professional etc.

> Troubleshooting, Resolving and configuration of Nortel phones.

> Resolve the Problems within SLA and handling the calls till closure.

> Current working as a Desktop Support engineer in (Progressive Info Tech

Pvt. Ltd.) since November 2012 to till.

Educational qualificatio

> Persuing graduation in Computer Application (BCA)

> XII th from UP Board 2007).

> X th from UP Board 2005).

Technical qualifications

> Diploma Certificate in HARDWARE & NETWORKING from Jetking, New Delhi.

Hardware : System Assembling,

Installation of all Operating

Systems and Software

Operating Systems : Windows (XP,vista,7)

Mail Software : Lotus Client 8.5,

Networking Technologies : DNS, DHCP, Routing protocols.

Professional skill sets: Managing &

maintaining of

> Installation, Configuration, Troubleshooting of systems.

> Configuration of TCP/IP network.

> Management for window all operating system and office.

> Configuration of Anti-Virus like (MacAfee,)

> Reading, Sports & Listening to Music.

> Father's name: LT.mr.ram nath sharma

> Permanent Address: G-15 Karam Pura New Delhi

> Present Address: G-15 Karam Pura New Delhi

> Languages Known: English, Hindi

> Date of Birth - 4 june 1990

> Marital Status - unmarried.

Place:

PULKIT SHARMA

Date:

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