Jennifer Lauren Mackey

**** ***** **** **** #*** Houston, TX 77099 281-***-****

acfesa@r.postjobfree.com

Highlights

Bilingual Spanish and English, Knowledgeable of the following: Detailed

history taking, Palpatory assessment, Orthopedic Exams, Neurological tests,

Diagnosis determination, Patient positioning and X-ray protocols, Soft-

tissue therapies such as deep-tissue massage, cross-friction massage,

myofascial release, and stripping, Rehabilitation exercises and protocols,

Kinesiotaping Passive therapies using modalities such as Electrical

Stimulation, Laser and Ultrasound, Diversified and instrument assisted

adjusting, SOT, utilized the EPIC database, managed patient files and

constructed reports, marketed the Chiropractic profession at community

events and in the community, and performed Nutritional consulting

Experience

Burnett Staffing Houston, TX

December 2013-Present Bilingual Collections

Specialist/CSR

. Offers a full suite of loss mitigation products and services

. Calculates repayment plans and manages mortgage transactions

. Provides foreclosure counseling

. Professionally handles a large volume of inbound and Outbound calls

. Assists thousands of borrowers to become current on their mortgages

. Empathizes with the hardships of the borrowers and incorporates the

appropriate solution to promote home retention

. Escalates calls according to the current financial institution

protocols

YMCA Pasadena, TX January 2010-

December 2013

Bilingual Receptionist/Weight room attendant

. Responsible for training the incumbent receptionists and weight room

attendants

. Interviewed and provided tours for prospective members

. Secured the safety and the well-being of the members and non-members

. Engaged guests in the different programs the YMCA offers

. Handled and resolved membership concerns

. Scheduled members for wellness orientations

. Managed member and non member payments the YMCA database

. Marketed the YMCA at multiple community events

. Educated members of all ages on proper usage of cardiovascular and

resistance training machines

. Maintained cleanliness of all equipment as well as the reception area

. Performed Nutritional and exercise consulting

Total Body Work Webster, TX

May 2013-July 2013

Chiropractic Intern

. Obtained detailed histories in Spanish and English

. Prepped and positioned patients for X-rays

. Administered soft-tissue therapy such as massage, myofascial release,

stripping and stretching

. Administered passive therapy using modalities such as Electrical

Stimulation and Ultrasound

. Instructed patients on Rehabilitation exercises

. Filed insurance and patient's personal information

. Marketed Total Body Work at several community events

. Performed Nutritional consulting

Student/Moody Health Center Pasadena, TX

June 2012-May 2013

Chiropractic Intern

. Obtained detailed histories in Spanish and English

. Assisted the lead clinicians in formulating a diagnosis

. Administered soft-tissue therapy such as deep-tissue massage,

myofascial release, and stretching

. Administered passive therapy using modalities such as Electrical

Stimulation and Ultrasound

. Adjusted patients using the Diversified Technique

. Instructed patients on Rehabilitation exercises

. Managed patient files and constructed reports

. Marketed the Moody Health at community events and in the community

. Performed Nutritional consulting

Certifications

. BLS certified 08/2012-08/2014

Accomplishments

. Salutatorian of the graduating Texas Chiropractic Class of the Summer

of 2013

. Graduated the top 25% of the Lamar University Fall Class of 2005

. Graduated in the top 3% of the Ross Shaw Sterling graduating class of

2001

Education

Doctorate in Chiropractic Texas Chiropractic College

August 2013

B.S. in Biology Lamar University

December 2005

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