SUSAN E. FLORY

***** ****** ****

Belleville, Michigan 48111

Phone: 734-***-****

acfent@r.postjobfree.com

SUMMARY

Experience offers a unique combination of cradle-to-grave Program Management, Engineering, Material Planning and

Logistics, Manufacturing, and Leadership experience within product development, launch, and business acumen. Proven and

accomplished team leader, adept at developing and guiding diverse teams within OEM or Supplier organizations, either in a

Domestic or Foreign Transplant framework. Demonstrated aptitude for identifying complex problems and developing

innovative solutions, with an enhanced sensitivity to cost and quality control. Portfolio, consisting of management of Plastic

Injected Interiors/ Exterior Ornamentation (Class A Surfaces), Seats/Restraints, Mechanisms, Electrical, Metal Stamping,

Roll-forming, and Welded and Automated Assembly (welded and automated), includes expertise in:

• Sustainable Supplier Sourcing and Supply Chain Management Skill-set

• Effective and Proven Account Management Capabilities

• In-Depth Quality Assurance and APQP Comprehension

• Fiscal Planning and Management

• Engineering Change Management

• DFMEA/PFMEA/DVP&R/Control Plan Development

• Extensive Negotiation and Presentations Expertise

• Diverse Launch Background

• Materials Handling and Logistics Knowledge Base

• Timing Plans and Milestone Assessment/Management

• New Product Development and On-going Cycle Life Management

PROFESSIONAL EXPERIENCE

Midway Products Group

Monroe, Michigan

2013 – Current

PROGRAM MANAGER

Lead teams of direct reports accountable for, simultaneously, achieving multiple program objectives for timing, cost,

manufacturability, quality, and customer satisfaction of the development and launch of new commodity and program based

automotive products. Responsibilities include direct accountability for ensuring successful launch execution, and for delivery

of all program metrics. Assessment of quoted manufacturing feasibility and processing; verifying program budgetary and

personnel accommodations are sufficient, as well as resolving any issues or shortfalls within given awarded program

parameters. Interface with customers and establish ESOW, and other relevant project responsibility documentation, for

management of all deliverables. Manage and negotiate all relevant financial, timing, and program scope changes due to

engineering change and or product definition amendments. Manage sourcing and development of all tooling, equipment,

fixtures, as well as purchased components to successfully deliver program within timing, budgetary, and quality constraints.

L & W Group

Belleville, Michigan

2011 – 2013

PROGRAM MANAGER

As Program Manager accountable for achieving program objectives for timing, cost, manufacturability, quality, localization,

and customer satisfaction for the development and launch of new automotive stamping and assembly products. Provide

leadership and direction to the core teams, and the staff of all support groups (e.g., Purchasing, Tooling, APQP, and

Manufacturing Facilities). Upon official award of product from customer, responsible for reviewing preliminary product

manufacturing feasibility and processing, as well as verifying program budget accommodations are sufficient and resolving

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any issues or shortfalls within given awarded program parameters. Establish ESOW, and other relevant deliverable

responsibility documentation, with customer purchasing and engineering groups, upon receipt of customer purchase order.

Manages and negotiates all relevant financial and deliverable program scope changes due to engineering change and or

product definition amendments. Act as a Single-Point-of-Contact for all customer deliverables, concerns, and feedback.

Ford Motor Company

Dearborn, Michigan

2006 - 2011

BUILD AND TEST PLANNING MATERIAL, PLANNING, & LOGISTICS MANAGER

Administration of all aspects of achieving quality, on-time, seating and restraint module builds, at outside supply source.

Interfaced with all levels inter-departmentally, vendors, and internal Ford customers on all aspects of planning, scheduling,

purchasing, organizing, directing and controlling the procurement needed components, to achieve delivery of pre-production

seating and restraint modules. Responsibilities included development of build schedules and budgets, as well as sourcing

prototype tooling vendors and prototype build sources. Tasks included identifying individual build requirements, timing plans

for builds, needed staffing and parts, resultant budget, forecasting personnel requirements, as well as managing and resolving

all issues that developed that may threaten delivery of on-time modules for use in engineering or system testing requirements,

or program build deliverables.

• Developed prototype component shipping policies for all Seating/Restraint suppliers, to enable more efficient

receiving/warehousing of parts, as well as ensure supplier payment for delivery of prototype purchase orders. Subsequently

documented and led training of entire supply base, of 300+, as to usage of policies and procedures.

• Created, authored, and supervised processes to ensure external warehouse supplier was in compliance with all Federal SoX

and FMCo Prototype Material policies. Implemented and trained warehouse staff as to processes, resulting in 71%

improvement in material turn-around and 63% cycle loss improvement.

• Led seating and restraints departments in conception and execution of methodology to identify, order, track on time delivery

of all prototype components needed to support seating and restraint module builds in support of program specific and

engineering testing requirements. Ultimately, documented and instituted same policies across Ford Motor Company with

program, purchasing, and plant buy-in.

Wellington Industries, Inc.

Belleville, Michigan

2004 - 2006

ENGINEERING AND PROGRAM MANAGENT MANAGER

Led team of 16 to manage all areas of engineering: including cost analysis, CAD design, tool design, product development,

and manufacturing functions. Accountable for maintaining and building client relationships, preparation of quote packages

and engineering changes, identifying and communicating program/project objectives and deliverables internally and

externally. Accurate development of efficient departmental and program budgets, while ensuring ROI was maintained or

exceeded, within scheduled time frame. Formulated and administered departmental policies and procedures. Responsibilities

included all aspects of personnel requirements including hiring, development, and discipline of personnel; preparation of

annual reviews and subsequent promotions, salary change, role adjustments; forecasting manpower requirements and

adjusting accordingly.

• Restructured departmental roles, responsibilities and, policies allowing for the reduction of overall head-count while

increasing the amount of throughput achieved by remaining personnel.

• Thoroughly revamped entire CAD departments allowing for more accurate assessment of tooling and engineering change

financial impacts, as well as reducing CAD turn-around time to suppliers and customers by over 40%.

• Developed and authored new processes the allow for efficient management of new program product development business,

resulting in procuring an additional 8 new tooled end items for Chryslers JK program.

• Devised and implemented action plan for integrating engineering, CAD, tooling, program management, and other functions

upon purchase of new stamping facility and its business, allowing for seamless turn-over from a customer perspective.

Johnson Controls Inc.

Plymouth, Michigan

2003 - 2004

SUSAN E. FLORY

19065 Savage Road

Belleville, Michigan 48111

Phone: 734-***-****

acfent@r.postjobfree.com

NISSAN BUSINESS UNIT PROGRAM LAUNCH COORDINATOR

Served as single point of contact for Customer, Suppliers, Engineering, and Manufacturing to ensure timely implementation

of all launch deliverables, whether they are driven by engineering, manufacturing, or quality. Led, maintained and

championed identification of relevant issues, to ensure best possible launch event. Maintain BOM for platform (three

programs) with an emphasis on timing, costing, and manufacturability.

• Developed component tracking process to eliminate all special means parts from product within three months versus initial

projection of eight months, resulting in $2.6 million savings and improving on time part delivery from 73% to 98%.

• Led team to contain Customer request to pull start of production ahead by two weeks, one month prior to scheduled start of

production, resulting in JCI being the only supplier to contain the request with no issues called.

Ford Motor Company

Dearborn, Michigan

1998-2003

PROGRAM AND BUSINESS PLANNING MANAGER

Managed all aspects of 2004 MY F-150 Interior product development and vehicle integration, from kick-off through launch.

Led post-launch team in continuous improvement and Material Cost Reduction initiatives. Developed and led cross-

functional feasibility team to ensure proper and thorough system integration with Exterior. Authored and maintained program

assumptions and published Product Direction Letters.

• Developed pull-ahead tooling process designed to eliminate as many prototype tools as feasible, while maintaining design

flexibility, resulting in $47.2 million engineering budget reduction.

• Championed negotiations outlining and documenting Design Studio deliverables and timing plan, consequentially making

the program the first to achieve Studio sign-off prior to anticipated plan.

• Acknowledged for simultaneously launching new product at multiple plant locations, with record- breaking quality scores.

• Assembled and led team to reduce obsolescence expenses from $5.3 million to $1.8 million, while simultaneously allowing

manufacturing the flexibility needed in early build scheduling.

EDUCATION

Bachelor of Science, Mechanical Engineering and Business

Michigan State University, East Lansing, Michigan

Study Abroad Program

University of London School of Economics, London, England

APPLICATIONS/PROCESSES

Campaign Prevention, Lean Manufacturing, JIT Methodology, Tooling - Plastics & Metals, Error Proofing, Budget

Development and Administration, IRR/ROR, MCRP/SoX Processes, ISO/TS16949 compliance, 5D/8D Authorship,

SOW/RFQ Creation and Administration, GD&T, DVP&R, FMEA, APQP, WERS, Six Sigma, SAP, QAD, MQ1, various

CAD programs, AVBoM, AIMS, GPLUS, WIPS, eFDVS, GPDS, CPARS, GPIRS, CRID, LiveLink, Digital Buck, MS

Project, and MS Office.

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