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Sales Office Staff

Location:
Colorado Springs, CO
Posted:
August 15, 2014

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Resume:

Theresa Zabielski

**** ****** ** 970-***-****

Lot 55

Coloraro Springs, Colorado 80907

acfemt@r.postjobfree.com

Administrator / Director

Trust Care Colorado Certified ALF Administrator

Operator Oversite of 36 bed four home facilitiy.

LLC

February Screening of resumes, conducting interviews and completing

2014 background checks of employee candidates

Current Responsible for hiring, training, continuum training, evaluations,

merit salary increases, providing corrective action and termination

of direct report staff.

Maintain staffing levels within regulations and budgetary

guidelines.

Employee payroll.

Accounts payable and receivable.

Delinquencies, demand for payment, collections.

Manage Licensed Independent Practitioners (LIP), independent

contractors, and vendor services.

Ensure that all state safety policies and procedures are followed

at all times, including timely completion and submission of all

incident and accident reports to the state as occurrence reports.

Initiate and manage emergency procedures.

Ultimately responsible for ensuring that all resident and staff

records are kept organized, complete and confidential.

Lead and manage all operations of the facilities, such as oversight

of generating work orders, daily property inspections, resident

event planning, readying rooms for new move in's, scheduling

facility tours, conducting tours, follow up with potential

residents, etc.

Conducting regular employee evaluations and reviews.

Conducting preliminary evaluations and assessments for prospective

residents.

Qualifying potential new residents as private pay, Medicaid, Long

Term Care Insurance, or Pace Program.

Conducting new resident move-in orientation and completing all

applicable paperwork involved, to include: leases, deposits, house

rules, resident rights, ombudsman contacts, etc.

Meet with each resident's primary care practitioners and families

to ensure the evolution of the care plan, to include continuation

of care as well as palliative care.

Maintaining company supply levels.

Development and implementation of well balanced weekly menu.

Weekly food ordering.

Maintenance of multiple book keeping spread sheets to include,

grocery, activities etc., and income spreadsheets including Quick

Books Pro.

Community involvement and partnership in Emergency Preparedness.

Community Manager

Licensed MHTDHCA

Oso Grande Responsible for all aspects of managing a large 380 space

Manufacture Manufactured Home Community

d Home including but not limited to:

Community Rent collections and deposits via check reader

May, 2013 Processing of rent and sales payments into Rent Manager software

January Weekly reporting of Park status, move in's, move out's, Demo's,

2014 rehabs, etc.

Weekly reports on budgets and maintenance.

Marketing and sales of new and used homes.

Orchestration of new home deliveries into park such as permits,

transporting, and home setting.

Direct supervision of maintenance and office staff.

Collaborating with General Contractors and Vendors on the future

goals of the park.

Rapport and envision building with current residents to motivate a

pristine park.

Community Event planning and implementation.

Seeking vendor bids and hiring of vendors such as Demo crews,

carpenters, electricians and plumbers.

Keeping compliance and codes within Texas Laws.

State of Texas Sales License.

Delinquency rate of 0.75

Director of Operations/State of Colorado Administrator

Colorado Certified ALF(Assisted Living Facility Administrator/for

10 facility locations,

78 resident bed & 41 employees and 3 maintenance men.

Screening of resumes, conducting first interviews and completing

background checks of employee candidates

Responsible for hiring, training, evaluating, providing corrective

Millbrook action and terminating direct report staff.

Verandas Maintain staffing levels within regulations and budgetary

10/09 To guidelines.

4/13 Employee payroll.

Accounts payable and receivable.

Delinquencies, demand for payment, collections.

Manage Licensed Independent Practitioners (LIP), independent

contractors, and vendor services.

Ensure that all state safety policies and procedures are followed

at all times, including timely completion and submission of all

incident and accident reports to the state as occurrence reports.

Initiate and manage emergency procedures.

Ultimately responsible for ensuring that all resident and staff

records are kept organized, complete and confidential.

Responsible for the performance improvement program.

Lead and manage all operations of the facilities, such as

generating work orders, daily property inspections, resident event

planning, readying rooms for new move in's, scheduling facility

tours, conducting tours, follow up with potential residents, etc.

Devise and implement training procedures of new employees and

continuing education for current employees. 5th in State of

"Leaders in Dementia" training.

Completion of month end reporting; for example, resident medication

administration and quality assurance.

Conducting regular employee evaluations and reviews.

Conducting preliminary evaluations and assessments for prospective

residents.

Qualifying potential new residents as private pay, Medicaid, Long

Term Care Insurance, or TLC.

Conducting new resident move-in orientation and completing all

applicable paperwork involved, to include: leases, deposits, house

rules, resident rights, ombudsman contacts, etc.

Regularly meet with each resident's primary care practitioners and

families to ensure the evolution of the care plan, to include

continuation of care as well as palliative care.

Property Manager

Property management of private rental homes both single and

multiple dwellings for both long term and vacation.

Pre-screening of potential residents, credit reports, deposits,

escrows, leases.

Marketing of properties when applicable.

Coordinating resident move in and move out.

Rent collections, assessing late fees, small claims court

Northern collections.

Lights Providing maintenance solutions.

Realty

2007-2009 Administrative Assistant

Properly and effectively field customer phone calls to then

transfer to the appropriate department.

Scheduling appointments for the sales managers of the oil and

propane departments.

Sales contract writing.

Ordering equipment, parts and materials; for example, furnaces,

Dead River piping and fittings.

Co. Obtaining client credit reports, itemized pricing and writing of

Ellsworth, sales contracts for the oil and propane departments.

ME Scheduling site work appointments and coordinating the ordering and

2003-2006 timely delivery of all equipment, parts and materials for the

successful completion of the installation.

Follow-up after completion of the installation to ensure complete

customer satisfaction.

Payroll for approximately 32 service department employees.

Dispatch operations.

Opening new client oil and propane accounts and closing of expired

client accounts.

Annual implementation and instruction of OSHA Employee Safety

Course.

Training new employees in accordance to company guidelines.

Education Middelsex Community College Associates of Business Management.

Assabett Regional High School.

Qualificati Rent Manager & Yardi Application software for Property Management.

ons State of Texas Real Estate Sales License.

Certificati State of Maine Real Estate Sales License.

ons State of Colorado ALF Administrators Certification.

Qualified Medication Administration Person (QMAP).

CPR, AED and First Aid Certification.

Microsoft Office Suite Certification.

Proficient in all Peachtree and Quick Books finance applications.

10+ years of experience in administrative and customer care/sales.

Effective communicator, detail oriented and proficient in

maintaining and implementing current and new company/state

policies, procedures, rules, regulations, and laws.



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