Heidi A. Sulak

**** ********** *****, ******, ** 75243

SKILLS

MS Windows98, XP, MS Word 2000 & 2004, MS Excel 2000, MS Power Point 2000, MS Internet Explorer 6.0, MS

Outlook 2000, Access 2000, Google Chrome.

QUALIFICATIONS

• Excellent Administrative and Customer Support Skills

• Hard-working, well organized and results and detail oriented

• Excellent written, verbal and interpersonal skills.

• Passed Civil Service test for Office Assistant II 4/7/04

PROFESSIONAL EXPERIENCE

Operations Representative

1/03-12/08

Bank of America / Exult Temporary Agency

Dallas, TX

• Processed tax returns by extraction, quality review, returns, and candling

• Sorted mail by zip code

• Completed tasks in a timely manner

Administrative Assistant

Bank of America / Adecco Temporary Agency 7/02-7/02

• Performed a variety of general office functions: answering phones, taking messages, scheduling Dallas, TX

meetings, setting up appointments, transferring calls as needed.

• Filed documents in appropriate areas, set up filing system, and processed mail.

• Made travel arrangements, submitted expense reports and arranged catering as needed.

Administrative Assistant 10/98-4/02

Management Recruiters International Dallas, TX

• Responsible for general administrative office duties.

• Researched candidates and companies for job search using the internet and company software program.

• Provided light typing, data entry, filing and employee training on company equipment and phone system.

• Greeted customers an notified staff of customer arrivals for their appointments.

EDUCATION

Bachelor of Art, Sociology, St Lawrence University, Canton, NY 1975

Heidi A. Sulak Page 2.

9809 Matchpoint Place, Dallas, TX 75243

EDUCATION - Continued

43 Hours toward a Master of Fine Arts, Theater Production, Trinity University, San Antonio, TX 1977

Certification, UpReach Computer Training Inc., Dallas, TX 2003

Certificates, Secondary School Teacher, New York, and Texas

Artist, Bonny Studio, Art shown in studio, Richardson Library, and Galleries, Dallas, TX and Arlington, TX 2008-2014

.

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