Mario E. Mesa

**** * **** *******● Hialeah, FL **018 ● 786-***-**** ● acfejh@r.postjobfree.com

Overview

Experienced Personal Computer System Hardware and Software (20 years), Local area network (10 years),

Electromechanical Technicians (9 years), Project Manager (7 years) and Team Leader (4 years), who loves to follow

industry best practices and procedures on their job. Very carefully implementing changes and fanatic to document and

test everything in order to keep systems running (and people sleeping) smoothly. Very aware that IT goals should be

aligned to business goals and that mindset should be the baseline for the complete IT functioning.

Bilingual: Spanish (native) / English (improving).

“I’m looking for a job where I have a boss who is supportive of my career development, who will give me projects and

assignments that are challenging and will help me improve my skills, and where I have opportunities to earn pay raises

or bonus compensation based on my work performance.”

Keywords/Knowledge

Experience with Linear/Rotary actuators and servo motor controls and control systems.

Mechanical devices – such as conveyors, pulleys, rollers, gears, hydraulic or pneumatic valves and actuators, etc.

Experience with AC/DC Variable Speed Drives and actuator rebuilding.

Analyze, diagnose, and repair aircraft components using conventional tools and test equipment.

Experience in Hydraulics, pneumatic, and electro-mechanical aircraft component repair and overhaul and with

disassembly, painting, re-assembly, testing and troubleshooting of commercial and military aircraft components.

Disassembles and reassembles pneumatic valves, hydraulic, and electro-mechanical components.

Read and interpret Component Maintenance Manuals (CMM) and Technical Orders (T.O.).

Tests, repairs, services and modifies IFE (In-flight entertainment) equipment on-board customer aircrafts in accordance

with IACC regulations, company IPM (Inspection Procedures Manuals), ISO standards, and AMM's (Customer

Maintenance Manuals)

Experienced working and providing PC laptop, desktop, phones, network LAN/Wireless and servers support

and associated software.

20+ years of break-fix and troubleshooting with printers, scanner and other peripherals.

Experienced working and providing support to Microsoft software (Windows 7, MS Office, MS Visio, MS SQL Server).

Knowledgeable of Networking and Telecommunication hardware and software.

Network troubleshooting & connectivity support, including foundational understanding of TCP/IP, VOIP, switching,

wireless and Internet connectivity support.

Installation and setup of data networks, voice and energy.

Measurement and analysis of consumption of computer equipment.

Knowledge of telephony outside plant.

University professor of electrical circuits and logic circuits.

Great customer support attitude and knowledge of commonly-used Tech Support concepts, practices, and procedures.

Team player, self-starter, results and users satisfaction oriented with excellent verbal and written communication skills.

Windows Servers: All (NT4, 2000, 2003, 2008, 2012).

Windows Clients: All (3.11, 95, 98, Millennium, 2000, XP, Vista, 7, 8).

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MS technologies: DNS, DHCP, GPO, WSUS, MS SQL, MS Exchange, MS Office, Hyper-V, RAS.

Virtualization: VMware, VMware Workstation, MS Hyper-V.

Others:Terminal Server, Remote administration, Norton Ghost, Acronis Trueimage, Backup, disk image cloning, RAID,

OSI, User Support, Helpdesk, PC repairing, VBscript, Scripting, Powershell.

Employment History

● 8+ Months(4/2013 - 12/2013) - Mobile Computing & Data Collection S.A. de C.V.

(http://www.verifid.net/index.php ), México. (Project Leader)

● 8+ Years (7/2004-8/2012) – ECASA (Empresa Cubana de Aeropuertos y Servicios Aeronáuticos S.A.), Cuba.

(Technician repair and maintenance of Linear/RotaryActuators)

● 5+ Years (9/1999-7/2004) – COPEXTEL S.A., Cuba. (Specialist Technical Support and Buyer)

● 11+ Months (8/1998-9/1999) - EICISOFT, Software and Robotics Center, Cuba. (Computer Systems Analyst)

● 2+ Years (4/1996-7/1998) - Provincial of the Popular Savings Bank, Cuba. (Computer Systems Technician)

● 2+ Years (2/1994-4/1996) - Cuban Institute of Hydrography, Cuba. (Technical Maintenance and Repair)

● 2+ Years (9/1992-1/1994) - National Center for Transport Development, Cuba. (Electronic Equipment

Technician)

● 4+ Years(8/1988-9/1992) - Military Industrial Enterprise "G.R.S.O.", Cuba. (Purchaser and Technical

Maintenance)

Education and Certifications

Higher Polytechnic Institute José Antonio Echeverría (Cuba): Engineer on Automatic Controls, 1996. (Bachelor

Degree).

Project Management Course received in the Technical Study Center Management at ISPJAE, 2007.

Course "Telematics Services in the public data network." Institute of Cybernetics, Mathematics and Physics, UH,

2009.

Advance course Fiber Optic Cabling taught by A & C SL South supported by Nexans division of cables and

connectors de Alcatel Structured Cabling System conducted by Brand-Rex, http://www.brand-rex.com/, 2011.

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