Holly M. West 813-***-****

***** ******** ***** acfeg4@r.postjobfree.com

Thonotosassa, FL 33592

Objective: A challenging position at an excelling company.

Education: Armwood Senior High School Seffner, Florida

High School Diploma June 1991

Qualifications: Very attentive to accuracy and detail, as well as efficiency and organization. Excellent

Written, verbal, and interpersonal skills.

Experience: Express Scripts Inc June 26,1992- June 27,2014

5701 E. Hillsborough Avenue Suite 1300 Tampa, FL 33610

Cash Management Assistant April 1, 2001-June 27, 2014

• Prepares work to be accomplished by gathering and sorting documents, and related information

• Pays invoices by verifying transaction information, scheduling and preparing disbursements, and obtaining authorization of payment.

Obtains revenue by verifying transaction information, computing charges, and refunds, preparing and mailing invoices, identifying delinquent accounts, and insufficient payments

• Collects revenue by reminding delinquent accounts, notifying customers of delinquent payments.

• Verifies account by recording statements and transactions.

• Resolves account discrepancies by investigating documentation, issuing stop payments, and adjustments.

• Contributes to team efforts by accomplishing related results as needed.

• Contacts customers following established guidelines to recover delinquent balances.

• Follows up on manager requests, internal requests, and established issues.

• Coordinates problem resolution with appropriate departments.

Pharmacy Technician March 22, 1998-April 1, 2001

• Stocked Shelves with proper Medications

• Process Orders

• Worked closely with Pharmacists checking prescriptions

Support Services Lead Janurary 26, 1995- March 22, 1998

• Worked with 10-15 Individuals

• Developed training manuals

• Developed daily department Schedules

• Calculated Department hours, and efficiencies for employees

Support Services Department June 26, 1992- Janurary 29, 1995

Worked in a supportive role, to various departments.

Mail Opening Department

Transported Incoming Mail from Post Office to Pharmacy

Opened incoming mail to pharmacy, and routed to appropriate departments

Operated mail slicing machine, and opened incoming mail once arrived in pharmacy

Packing Department

Prepared Invoices for shipping

Worked in shipping department

Prepared packages to final routing disbursement for post office pick up

References:

Julio Valdes- Supervisor 813-***-****

Shantel Mitchell Supervisor 813-***-****

Lisa Crosby 813-***-****

Melody Morrison 1-407-***-****

Delia Whittenben 1-386-***-****

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