Benson A George

PH: +**

874-***-****,740-***-****

E-Mail: acfe93@r.postjobfree.com

Seeking challenging technical assignments in system administration

involving Installation, Configuration, Implementation & maintenance with

an organization of Repute preferably in IT Sector

CAREER SUMMARY

Rich and insightful experience of 2.5 years in field of System

Administration / Server Administration / Technical & system Support

associated with Carmatec IT Solutions and HCL as a System Administrator and

Technical Support Officer respectively.

Extensive experience in installation, administration in various

environments.

Skilled at mapping client's requirements, custom designing solutions &

troubleshooting for complex information systems management.

Excellent communication and interpersonal skills with abilities in

resolving networking, hardware and software related issues.

Exceptional skills in addressing and fixing client issues within strict SLA

A committed team player who is extremely successful in all previous

assignments

EXPERIENCE

Carmatec IT Sol.: December 2012 to pressent.

Work based on Ruby on Rails application support, (web hosting).

Working on linux based servers to get the ROR apps up and running on

Linux servers and monitoring the servers 24x7.

RESPONSIBILITIES

Monitoring the server 24x7.

Managing the ROR application.

Assisting the clients to get their apps uploaded and smooth functioning of

the application.

Reporting daily work on daily sheet maintained.

Auditing the servers for security updates.

Hindustan Computers Limited (HCL): June 2011 to April 2012.

Work based on American ISP provider AT&T, had to manage the business

clients of AT&T with the services.

RESPONSIBILITIES

Responsible for resolving issues based on network troubles.

Monitoring the network with the Integrated Work Flow Tool (IWFT).

IWFT is a customized tool to check the network in ATT networks.

Applying pre-developed network error correcting profile to the entire

network.

Working under the supervision of Team Leader and SME.

Issuing Sticky as well as Dynamic Internet Protocol (IP) to business

clients.

Reporting everything in CRM.

Managing the clients via email, phone and chat.

IT SKILL SET

OS Platforms Linux OS - Cent OS (latest version), Ubuntu

(latest version), Free BSD, RHEL

other flavors of linux

Virtualization VMWARE basics, Open VZ.

Monitoring Tools Nagios, New Relic(Basics)

Networking Basic understanding of TCP/IP, DNS,

DHCP and OSI layers

CORE COMPETENCIES

Technical Support

Providing service with objective as maximum uptime under all circumstance,

Apache Installation and configuration including PHP installation with

Apache as a DSO and CGI.

Bind DNS server in master or slave configurations.

Setting up DNS zones and DNS records such as CNAME, A, MX, PTR SPF and also

setting up RDNS record, and fixing the DNS issues,setting RDNS for the Ips

User Management - Creating, maintaining, and removing users and groups.

Security settings on user accounts and groups.

Fixing problems where the web application is not connecting to the database

due to incorrect connection parameters and creating database dump, and

restoring database from dump

Using of mysql admin to check the list of connections. Repairing crashed

tables

Implementing User quotas and LVM

Fixing user's issue related with the server firewall and multiple

application related issue with the firewall.

Installing and management of RPM files.

Server migration related issues and server migration.

Configuration DHCP, and DNS.

MYSQL installation on servers

Installed various tools on servers on the request of client.

File system management using LVM, User, Patch and Security Management,

Problem determination.

Management of Health checking issues and actions, Troubleshooting hardware

and operating system problems, Troubleshooting network and system related

problems

Documenting the work done for future references and publishing the same in

the team portals.

Configure NFS server and client and work on NFS issues if any. Configuring

network interfaces, aliases, interface speed, diagnose network issues by

looking at their statistics.

Working on ftp tool, cron and at job schedule tools, managing log files,

daily management activities.

Performing daily health checks of all supported servers and taking steps

proactively if any findings observed.

Monitoring the system, cpu, memory and disk utilization using top, vmstat,

netstat, etc

Working with paging spaces - creation, increase, decrease paging spaces as

per the requirement.

Knowledge of TCP/IP protocols, scripting and software development.

Strong understanding of networking concepts and implementation of Linux-

based infrastructure solutions

Installed complex software and upgrades to ensure work is performed as per

the company policy.

Created and implemented recommendations to improve scalability and

performance.

Setting up and administering servers remotely for an American based data-

centers.

Provide corrective and preventive action as necessary with respect to the

Service Requests

Keeping disk usage in the servers to optimum level by rotating logs and

clearing the temporary files.

Automated task using simple shell script and using cron.

ACADEMIC CREDENTIALS

Course College/University Year Aggregate

B.Tech M.P Christian College of 2011 65 %

(Computer Science Engg. & Technology (CSVTU)

Engineering)

HSC St. Marys Residential 2007 68 %

School,Thiruvalla

S.S.L.C DonBosco Hr. Sec. School, 2004 74%

Kohima, Nagaland

PERSONAL DETAILS

Date of Birth: March 03, 1988

Sex: Male

Languages Known: English, Hindi & Malayalam (Write and

Speak)

Permanent Address: Alinte Thekkethil New Nest Kadapara P.O,

Kumbanad. Thiruvalla

Present Address: Flat No. 2, Smart Appartments, Bellendur Gate,

Bangalore, karnataka

DECLARATION

I do hereby declare that all details given above true and correct to the

best of my belief,

knowledge and information.

Place: Bangalore

Date: 06-04-2014

Benson A George

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