Lee Hendrix

***** ******** ***** **.

Humble, Texas 77396

713-***-****

acfe8p@r.postjobfree.com

POSITION DESIRED: Call center supervisor

SKILLS:

MS Word Multitasking Well organized

MS Outlook Self motivated Problem solver

ACOMPLISHMENTS:

Inside Sales:

First salesperson to meet challenge of selling 10k in one week

Proven track record of being an absolute continuous top producer

Consistently achieved highest volume of outbound calls for multiple years

Maintained highest level of customer satisfaction

Averaged 25% higher closing factor when compared to rest of company and peers

Physician Recruiter:

Filled numerous clients needs with Doctors and specialists who fit the clients precise

requirements in a timely manner

Lead Generation Specialist:

Successfully led team to record highs in leads set and helped raise the bar on quality of

appointments set

Commended for the ability to adapt and persevere beyond expectations

Call Center Management:

Created and successfully ran three separate call centers across the country

Motivated and coached employees, through strong verbal and written communication

skills to meet quotas

Independently problem solved employee concerns with patience

Proven track record of running a perennial top producing office

STRENGTHS:

Dedicated, reliable and punctual

Alcohol, tobacco and substance abuse free

Excellent team player

Arrive early and stay as needed to complete all tasks

Listens attentively

WORK EXPERIENCE:

1995 – 2008

Publishers Service Company, Inc.

8/2008 – 7/2010

Administaff

Alliance Recruiting Resources 7/2010 - 10/2013

TheGOsolution 10/2013-Present

EDUCATION: New Caney High School 1991 -Received certificate

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