CHERYL YVONNE HENDERSON

**** ***** ******

Alexandria, Virginia 22314

Residence: 571-***-**** acfe89@r.postjobfree.com Cell: (703) 624-

0504

Professional Skill Requirements

. Self-starter and ability to work independently.

. Ability to cultivate and maintain effective relationships with

internal/external clients

. Demonstrated leadership in professional setting; either military or

civilian

. Demonstrated teamwork and collaboration in a professional setting;

either military or civilian

. Computer Skills: SharePoint, Microsoft Office Outlook, Word, Excel,

PowerPoint, Windows 2010 & 2007; Defense Travel System (DTS), TRIPS,

Travel Manager. Expertise in various multi-line telephone systems,

various scanners, faxes and copiers.

. ACTIVE SECRET Clearance

Professional Experience

AdvantageSCI (Contractor) - Defense Threat Reduction Agency Acquisition,

Finance, and Logistics

(J4/8C) Directorate National Capitol Region (DTRA) - (September 2013 - July

2014) - Secretary III

. Provide on time, high quality responses to all of the J4/8C

Directorate administrative requirements in accordance with DoD and

DTRA policies, guidelines, and instructions.

. Respond to daily tasks, requests for information in a timely manner

and handling of correspondence, filing, and reporting.

. Provide Administrative Support at the Comptroller's Office level.

. Ensure all critical information that may impact upon an office's

decision making process is reported to management in a timely manner.

. Compose letters and memorandas.

. Input work schedule information for office personnel.

. Maintain office filing system

. Schedule and coordinate appointments and meetings for the Comptroller,

Deputy Comptroller and two Division Chiefs.

. Finalize and check correspondence, records, reports and forms for

accuracy, completeness and conformance to applicable rules and

regulations.

. Provide backup support and assistance to the office's Management

Analyst.

. Task Manager - Responsible for the administration of tasker/suspense

tracking system. This includes appropriate tasking, tracking, follow-

up, and closeout of required actions.

. Track suspenses for tasks assigned to the designated area, to ensure

suspense dates

. and quality deliverables are met.

. Coordinate the Weekly Activity Report (WAR) and the Business Bulletin

(bi-weekly).

. Conference Room scheduling; faxing; scanning; copying and other duties

assigned.

Boeing - Yoh Staffing Agency (Temporary) - (May 2013 - July 2013) -

Executive Office Administrator

. Performed administrative support to Law Department attorney-managers

and other executives, and coordinated backup.

. Prioritized and scheduled internal and external events and meetings.

. Maintained executive calendars and anticipated conflicts.

. Facilitated collection, preservation and production of documents.

. Conducted research for report preparation.

. Prepared legal correspondence and presentations.

. Maintained legal management systems.

. Responsible for processing domestic and international travel

arrangements; monitors on-going logistics for all designated business

travelers.

City of Alexandria (City Hall) - Randstad Staffing (Temporary) - (August

2012 - October 2012) Executive Assistant

. Provided administrative support to the City Manager's Office

maintaining calendar, ensuring that all meetings are timely and

correctly added to calendar; setting up meetings as requested;

copying; typing memoranda, letters and other documents; preparing

materials, ensuring that the Deputy has all materials needed for

meetings, etc.

. Duties also included greeting visitors to the office, answers and

responds to telephone and in-person inquiries and requests from City

departments, appointed and elected officials and members of the

public.

. Developed a thorough knowledge of the City government in order to

resolve complaints and to refer inquiries to the appropriate City

department and to ensure that departments respond to such inquiries.

. Provided sole administrative support to the Assistant City Manager

through organizing and carrying out responsible administrative duties

and functions for the operation of the office.

. Provided support to the Legislative Director in tracking, planning,

organizing and carrying out responsible administrative duties and

functions involving State and Federal legislative issues that are of

importance to the City of Alexandria, as well as assistance to the

Communications Office.

SAIC (June 2008 - October 2011) - Executive Assistant

Provided executive support to the Enterprise Integration Directorate for

the Business Transformation Agency (BTA) of the U.S. Department of Defense.

. Interacted with outside senior military and government officials

including communications and coordination with the Defense Management

Contract Office. This included carrying out special and confidential

assignments and handling information of a critical and sensitive

nature. Tracked and analyzed data to ensure compliance with policies

and procedures. Acted as initial administrative point of contact

between the various internal and external entities with the Under

Secretary of Defense for Acquisition, Technology & Logistics (AT&L)

office, the Office of the Secretary of Defense (OSD), and the Defense

Chief Management Office (DCMO).

. Managed and prepared a variety of internal and external correspondence

and documents.

. Ensure project completion by tracking actions items and following up

with staff leads.

. Coordinated with Division Chiefs, Branch Chiefs and Supervisors to

ensure the availability of information and materials required for

meetings and reports. Gathered pertinent background information and

arranged for the development of briefing materials, talking points and

executive summaries prepared by staff members to develop materials

that meet standards for clarity and conciseness. Monitored all

internal Taskers to ensure relevant requirements were met and to

ensure Taskers were accurate before submission to the Secretary and

Deputy Secretary of Defense, the Under Secretaries of Defense,

Congressional leadership, and the head of various Defense agencies.

. Provided staff level support for a limited range of moderately complex

management and administrative programs. Provided expert direction,

assistance and support for operations and activities under the

authority of the Director. Maintained ongoing awareness of the

priorities of all efforts in which the Director was engaged and

established priorities when committing the Director's time. During

fiscal year 2010, successfully oversaw, scheduled, managed and

prioritized successfully over 9,000 senior-level and organizational

meetings for the Director utilizing Microsoft Outlook. Duties

included but were not limited to complex calendar management,

requiring interaction with both internal and external executives and

assistants, as well as consultants, to coordinate a variety of complex

executive meetings. Attended meetings, transcribed and disseminated

minutes to Enterprise Integration staff; prepared agenda for staff

meetings. Communicated and handled incoming and outgoing electronic

communications on behalf of the Director and Deputy. Maintained files,

prepared, and transcribed correspondence, obtained appropriate

signature where necessary. Independently researched, prioritized, and

followed-up on multiple incoming issues and concerns addressed to the

Director and Deputy, including those of a sensitive and/or

confidential nature; determined appropriate course of action,

referral, and/or response.

. Report staffing issues during daily stand-up meeting. Prepared Read-

Aheads, scheduled pre-briefs, and answered specific questions

pertaining to events and activities involving the Director and Deputy

Director. Reviewed and summarized miscellaneous reports and documents;

prepared background documents and outgoing mail as necessary.

Provided assistance and represented the executive team as appropriate

in communicating with internal and external customers. Prioritized and

managed multiple projects simultaneously, and followed through on

issues in a timely manner.

. Arranged complex travel and reservations through Defense Travel System

(DTS) for Director and Deputy as needed. Prepared travel vouchers in a

timely and efficient manner. Ensured credit card reconciliations were

completed.

. Provided support to the Chief Technical Officer/Chief Architect for

the U.S. Department of Defense Business Mission Area. Coordinated

meetings to ensure the most effective and efficient use of the Chief's

time.

. Compiled and maintained data and documentation to ensure the

availability of complete, accurate, and up-to-date information.

Served as the primary point of initial contact for internal and

external constituencies on all matters pertaining to the Chief.

Provided assistance and represented the Chief as appropriate in

communicating with internal and external customers.

. Arranged local, domestic and complex international travel and

reservations for the Chief.

. Reviewed, responded and forwarded several hundred emails to the proper

personnel in addition to incoming/outgoing calls on behalf of the

Chief Technical Officer.

. Ensured personnel actions to include recruit/fill reassignments and

realignments are accurately completed and processed in accordance with

management directives.

. Tracked DAU and Acquisition courses and training. Provided management

with weekly and monthly status reports for non-certified personnel.

Disseminated mandatory trainings with weekly and monthly status

reports to Director. Managed mandatory training for employees through

milBook database. Provided weekly status HR staff presentations.

. Processed hiring requests and personnel actions. Prepared telework and

AWS applications.

The Boeing Company - Contractor (February 2008 - May 2008) - Executive

Office Administrator

. Provided support to the Chief of Staff and the Program Management

Office for the SBInet Program. Provided and arranged support for web-

ex, teleconferences and video teleconferences (VTC). Arranged and

scheduled travel through Boeing Travel and TRIPS. Ensured expense

reports were submitted within the timeline. Coordinated and arranged

the logistics of meetings with caterers and other

administrative/executive support staff. Special event support to

include coordination of catering, meeting invites, and other special

actions, such as budgeting assistance, working tent cards, briefing

copies, print services coordination, etc.

. Ordered and maintained office supplies for the supply rooms in ample

quantities, including coffee, tea and condiments. Established and

maintained a SSPN account. Assisted with employee recognition events,

including purchasing and maintaining stocks of recognition/morale gift

items. Maintained program contact lists. Assisted in providing office

space for visitors.

The Boeing Company - Contractor (February 2007- February 2008) - Executive

Office Administrator

. Provided support to the Strategic Development Organization,

consultants and stakeholders of the SBInet Program. Managed

executive's time in Microsoft Outlook. Answered all emails,

incoming/external correspondence and routed phone calls to the

appropriate personnel. Arranged and scheduled internal and external

meetings for the team. Coordinated and arranged the logistics of

meetings with caterers and other administrative/executive support.

. Arranged transportation (limousine, taxi service). Developed and

prepared materials to support executive meetings. Provided and

arranged support for web-ex, teleconferences and video teleconferences

(VTC). Arranged and scheduled travel through Boeing Travel and TRIPS.

Ensured expense reports were submitted within the timeline.

. Created/updated business card database in Microsoft Outlook. Gathered

information for completion of weekly reports. Updated and kept track

of the VSP (Visual Support Plan) for the organization.

SRS Technology (July 2006 - February 2007) - Executive Assistant

. Provided support to the Program Executive and the Deputy of the

Department of Homeland Security for the Counter ManPADS Program.

. Managed executives' time by monitoring and adjusting calendars in

Microsoft Outlook. Monitored and tracked travel authorization

requests. Planned, guided and performed executive tasks contributing

to the overall division headquarters productivity. Researched and

prioritized incoming issues, determining the appropriate course of

action, referral, and response. Reviewed and prepared briefing

materials for meetings and travel.

. Managed multiple projects while ensuring deadlines for travel and

meetings were met. Established and maintained effective working

relationships with management, peers, internal and external customers.

Acted with discretion and maintained confidentiality in the daily

handling of sensitive information. Coordinated the logistical

arrangements of meetings, travel, lodging and meals, which were

essential for processing reports using Travel Manager. Processed and

tracked airline, rental car, and lodging arrangements for credit card

reconciliation.

KEY ACCOMPLISHMENTS

Received numerous awards and recognition for outstanding performance in

support of the Agency Director, Branch Chief and the CIO from the CIO from

the Business Transformation Agency (BTA).

Recognized by leadership for enhancing the department communications

through the development and implementation of establishing a New Hire

Orientation, manual and boarding process by ensuring employees were

informed of administrative requirements reducing processing time for new

employees by 80% with the development of the checklist.

Received two Pride @ Boeing Awards for outstanding performance.

EDUCATION & TRAINING

Completed and received certificate of completion for online training

courses with the Defense Acquisition University (DAU) - May 2012

Contracting for the Rest of Us

Contracting Overview

Planning, Programming, Budgeting and Execution (PPBE) and Budget Exhibits

Performance Based Payments Overview

Attended Northern VA Community College, Alexandria Campus - General Studies

Contact this candidate