SUSAN M AGGER

**** ******* **. *** *

Las Vegas Nv 89103 702-***-****

acfe67@r.postjobfree.com

OUTSTANDING QUALITIES

Provides Best in Class Customer Service. Maintains excellent work attendance. Flexibility in work hours.

OBJECTIVE

Seeking a full time position that will allow me to use my knowledge, skills with opportunities for

advancement.

EDUCATION

High School completed 1968. Community College completed 1969.

PROFESSIONAL EXPERIENCE

Customer Service in call center in 1st party collections, skip tracing, sales in retail store and cruise sales

in call centers. Store Manager for 2 retail stores. Stock room clerk, jewelry sales and cashier.Also part

time fill in receptionist.

EMPLOYMENT HISTORY

2009-2013 Expedia, Las Vegas, Nevada.Cruise Sales Agent, customer service on existing bookings.

2002-2009 Ford Motor Credit, Las Vegas, Nevada. 1st party collections on auto dialer,skip tracing on

past due auto loans.

1996-2001 Lowest Fare, Las Vegas, Nevada Customer Service in call center. Processing airline ticket

voids and reissues, processed refunds on Sabre ticketing system. Shipped airline tickets on UPS computer.

Last 6months made domestic and international airline reservations,filled in on switchboard during lunch

break.

1996-1996 Sam’s Town Western Emporium, Las Vegas, Nevada. Stock room clerk jewelry sales and

cashier.

1995-1996 Good Books. Las Vegas, Nevada. Store Manager/sales/trading products.

1992-1996 J&G Comics&Cards Cape Coral, Florida. Store Manager/sales/trading products. Purchasing.

2013-2014 In Florida looking after ill daughter.

Professional References Available Upon Request.

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