JESSICA RAINEY

*** **** **** **, *********, GA **125

Cell: 478-***-**** acfdld@r.postjobfree.com

PROFESSIONAL SUMMARY

Driven insurance sales and customer service professional seeks employment within the growing insurance industry .

SKILLS

Property insurance

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Life and health insurance products

• Talented salesperson

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Home and recreational insurance sales

• Personable

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Underwriting knowledge

• Proficient with Applied Systems (TAM)

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Results oriented Management software

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Premium financing Proficient with Ezlynx Rating Software

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Driven MS Office

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WORK HISTORY

01/2014 to Present

Customer Service Specialist Thompson Insurance Agency

Answer multi line phone system.

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Assist customers in discovering their insurance needs.

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Calculate quotes and educated potential clients on insurance options.

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Provide customers with best coverage and rate available.

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Complete front line underwriting I evaluate the eligibility of clients to various companies.

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Finalize sales and collect necessary deposits.

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Give guidance to customers with their potential insurance claims and questions.

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Remarket clients as their needs change.

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04/2005 to 12/2013

Account Specialist / Agent / Office Manager McNeal Insurance Agency – Byron, GA

Answer multi line phone system.

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Assist customers in discovering their insurance needs.

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Calculate quotes and educated potential clients on insurance options.

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Provide customers with best coverage and rate available.

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Complete front line underwriting I evaluate the eligibility of clients to various companies.

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Finalize sales and collect necessary deposits.

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Give guidance to customers with their potential insurance claims and questions.

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Maintain adequate supply inventory.

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Remarket clients as their needs change.

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Maintain staff scheduling to ensure adequate coverage at all times.

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10/2001 to 04/2005

Customer Service Specialist / Insurance Agent Tidwell Chandler Insurance Agency – Macon, GA

Develop a professional relationship with existing and potential clients.

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Obtained and extracted information from clients about their insurance needs.

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Assisted clients in discovering their insurance needs.

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Calculated quotes and educated clients on their insurance options.

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Entered and managed client’s data in Applied Systems agency Management program .

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Provided exceptional customer service by taking care of clients concerns and answering their questions.

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Invoice policies

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11/2000 to 10/2001

Retail Store Manager Friedman's Jewelers – Perry, GA

Maintained associate scheduling to ensure adequate sales coverage and stay within operating budget.

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Assist clients with their merchandise selections.

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Conducted periodic employee reviews.

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Assisted customers with credit applications.

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Evaluate client’s charge accounts for potential credit line increases.

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Conducted daily inventory.

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Balanced Cash register and made daily deposits.

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Called on unpaid charge accounts for collection.

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Motivated associates for improved sales & morale.

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CERTIFICATIONS

• Certified Insurance Service Representative (CISR) Personal and Commercial Lines

• Accredited Customer Service Representative (ACSR) Personal and Commercial Lines

LICENSING

• Georgia Property Casualty Insurance License September 1992

• Georgia Life Insurance License August 2010

Contact this candidate