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Administrative Assistant Customer Service

Location:
Edison, NJ
Posted:
August 14, 2014

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Resume:

SAVINA CAVALLO ***-***-

****

acfdgb@r.postjobfree.com

http://virtualparlor.wix.com/savinacavallo

EXECUTIVE ADMINISTRATIVE ASSISTANT / OFFICE COORDINATOR

Work Experience

**** - *******

CRUCELL Vaccines Inc. a J&J COMPANY, Miami Lakes, Florida

Former Crucell Vaccines Inc., dba Berna Products a global biopharmaceutical

company

Executive Assistant/Office Coordinator

Assist Finance, Sales and Contracts Directors as needed;

Customer Service: respond to product-related medical question calls

received from consumers and HCPs; process calls and/or written reports of

adverse events and product complaints; submit VAERS form for every adverse

event report received on a timely basis; create and maintain files,

including source documents, reconciliation logs, follow-up letters;

Administration: Update and remit monthly HR report to Netherlands

headquarters; report hourly timesheets for part-time workers on a weekly;

provide assistance and direction to employee inquiries; manage general

office organization; make purchasing decisions ; maintain records of

storage files; process vaccine purchase orders; process printing orders of

educational and sales material orders; coordinate on and off-site

meetings;compose and edit correspondence; troubleshoot technical issues.

2006-2010

STIEFEL, A GSK COMPANY, Coral Gables, Florida,

Former Stiefel Laboratories, world's largest privately held pharmaceutical

company, specializing in dermatology. GlaxoSmithKline (GSK) bought Stiefel

Laboratories, in July of 2009 for $3.6B.

Executive Administrative Assistant

Supported Sr. VP/CFO, VP of Finance Supply Chain, VP of Finance Internal

Audit with heavy calendar

management, coordinating global webex and conference calls;

prepared expense reports using Concur

software; assisted in editing PowerPoint presentations;

Attended meetings/conference calls, took meeting minutes;

Coordinated division meetings and events;

Arranged all aspects of domestic and international travel for Finance

Division, including flight/hotel/ground transportation reservations and

international visas;

Successfully created and presented an off-site talk to all of Finance staff

on the theme of team spirit;

Supported Financial Analyst with routine tasks and special projects: bank

statement files; reconciled monthly statements against spreadsheet;

prepared complex and highly confidential documents related to the Employee

Stock Bonus Plan (time-sensitive material);

Made purchasing decisions; printed, bound and distributed sets of

confidential documents.

2005-2006

Crestone Group Baking Companies, Dallas, TX

A company in the manufacturing industry formed in 1998 with headquarters

based in Carlsbad, CA.

Administrative Coordinator

Conducted weekly New Hire orientation program;

Served as English/Spanish translator between supervisors and workers;

Created and processed purchase orders, reconciling with supporting

documents and maintaining updated electronic and hard copy files;

Coordinated and followed through on shipments of raw materials to plant;

Relationship with suppliers to confirm and clarify details of orders;

Assisted HR Division with all Workers' Comp claims;

Reviewed workers' weekly attendance sheets verifying accuracy of required

data, fed data

Into electronic file for payroll purposes;

Prepared and scheduled courier shipments.

2004-2005

EngenderHealth, New York, NY

EngenderHealth is a 501 nonprofit organization based in New York City,

active in women's health and sexual and reproductive health in dozens of

countries around the world

Administrative Assistant/HR Coord. for Latin America

Supported Director of Human Resources and Director of Operations with

general administrative tasks;

Coordinated global phone and face to face interviews for HR Director;

Handled highly confidential employee files;

Actively participated in HR global brainstorming meetings to create new and

improved HR processes;

Coordinated company events;

Was promoted to Assistant & HR Coordinator of Latin America after 4 months

in the position;

Trained and supported Latin American staff (Honduras and Bolivia regional

offices) on HR labor law issues.

2002-2003

Nestl Dominicana, S. A., Santo Domingo, RD

World's largest food and beverage company present in more than 80 countries

Executive Administrative Assistant

Supported Technical Regional Manager and 4 other Division executives with

all details of international

travel arrangements, including visas;

Translated English/Spanish documents and correspondence for the company;

Managed all technical files;

Prepared and submitted expense reports;

Prepared correspondence and emails related to the division;

Coordinated all details of international conferences.

Computer Skills

Excel, WORD, PowerPoint

Concur (knowledgeable)

Internet (advanced user)

Outlook (knowledgeable)

Education & Training

2001

Human Resources Certification, Univ. de la Tercera Edad, Santo Domingo, D.

R.

6 month course

2009

English as a Second Language Teacher, Barry University, Miami, FL

certification (60 hours)

2010

Accredited Life Coach, YOU University, on line training program

certification (10-month program)

2014

Continued job-related training provided by employer:

Compliance: Anti-corruption certification; Pharmacovigilance; Good

Manufacturing/

Distribution practices

Other Interests

--Life Coaching: http://savina-cavallo.blogspot.com/

--Volunteering: youth mentor, women's counselor

--Reading: self-development, professional growth



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