Faten Zreiqat

989-***-****

acfdeu@r.postjobfree.com

Professional Profile:

• More than 10 years training, motivating and managing employees

• Significant experience balancing cash register

• 40 Hours of Police Report Writing & Recording

• FEMA certification

• Public Housing Management certification

• Public Housing Occupancy certification

• Rent Calculation Specialist

• Familiarized with Microsoft Office

Objective:

Motivated and goal-oriented individual seeking a career to develop and implement a leadership lifestyle. Possess a solid educational foundation combined with management experience.

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Special Skills:

• Fluent in Arabic

Education:

ITT Technical Institute Swartz Creek, Michigan

Associate of Applied Science in Criminal Justice Received degree 03/11

GPA 3.65

Related Courses:

• Courts and the Criminal Justice System

• Criminal Justice Organization and Administration

• Principles of Policing and Law Enforcement

• Law Enforcement Reporting and Recording

• Correctional Programs: Probation and Parole

• Criminal Investigation

• Forensics and Crime Scene Investigation

• Policing Techniques: Interviewing and Interrogation

• Criminology

• Essentials of Security

Experience:

Saginaw Housing Commission Saginaw, Michigan

Property Manager 2/11 – 5/14

• Screen, verify and determine the eligibility and suitability of all applicants for housing in accordance with agency policy, procedure and approved regulations.

• Select qualified applicants from waiting list and offer them appropriate housing in accordance with applicable polices in a manner that achieves timely leasing units.

• Accurately calculate initial rent.

• Execute lease on behalf of the agency and conduct move-in inspections.

• Perform timely and accurate annual and interim examinations and verifications of factors affecting eligibly, suitability and rent of each family in occupancy.

• Monitor and enforce resident compliance with the lease in a manner that establishes and sustains a positive living environment for all families.

• Initiates and processes evictions for lease violations in compliance with agency policies, schedules and applicable federal and state laws.

• Monitor occupancy and unit availability and unit condition in a manner that ensures that units properly maintained and re-occupied in a timely fashion.

• Prepare and monitor property specific operating budget that accurately reflect anticipated income and reasonable expenses, in accordance with agency schedule.

• Ensures the timely and cost-effective provision of required materials, supplies and services by facilitating their procurement consistent with agency policy, property specific management and budgets, and the actual needs of the property.

• Monitors and accurately reports on the financial performance of the property in a timely manner.

• Identify safety and security risks, process and close out all requests for maintenance once services have been completed.

• Maintain files, records, and manuals according to Federal regulations, Commission policy and procedures and other requisites.

• Accurately and timely input tenants characteristics data in the prescribed format (i.e. HUD 50058), into the automated system for transmittal to the appropriate oversight agency.

Gales General Service Center Bridgeport, Michigan

Office Manager 01/10 – 2/11

• Oversee the day to day operations of the repair center.

• Responsible for reporting to the shop's owner with updates regarding customer complaints, profitability, employee relations and other matters.

• Order all goods needed to perform repairs on customer’s vehicles and manage the shop’s inventory on a weekly basis for in-house stock.

• Clean and keep lobby/waiting area clutter-free and comfortable for the waiting customers.

Rite Aid Pharmacy Saginaw, Michigan

Store Manager 10/05 – 12/09

• Exhibit strong product knowledge and handling customer complaints

• Manage daily operations of store

• Properly training employees the basic store operations and OSHA requirements

• Complete ad-orders and hard-orders on a weekly basis to ensure proper stocking

• Concentrate on store figures including the front-end sales as well as the pharmacy

• Evaluate important financial reports in order to monitor sales and expense control

• Assure every employee receives timely performance evaluations

• Maintain a clutter- free environment that is satisfying for employees and customer

Rite Aid Pharmacy Saginaw, Michigan

Assistant Manager 08/04 – 10/05

• Trained new employees to comprehend operating the cash register and provide superior customer service

• Overlooked the store in the absence of the store manager

• Ensured merchandising and plan-o-grams are set in a timely manner

• Demonstrated skills in leadership, organization and group motivation

Achievements & Activities:

FEMA certification 04/10

40 Hours of Police Report Writing & Recording 12/09

Assisted in the acquisition with Brooks & Eckerd’s 05/08

Assisted in the acquisition with Pharm RX 01/08

Pharmacy Technician certification 11/06

Public Housing Management certification (Nan McKay) 06/11 Public Housing Occupancy certification (NAHRO) 06/12

Rent Calculation Specialist (Nan McKay) 09/13

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