Robert Hatfield, MBA

**** ********** ***** ***** ****** Park, FL 32065 904-***-****

acfddc@r.postjobfree.com

Executive Summary

FINANCIAL OVERSIGHT & REPORTING PROJECT MANAGEMENT STRATEGIC VISIONING

PROCESS IMPROVEMENTS

QUALITY ASSURANCE REGULATORY COMPLIANCE RELATIONSHIP BUILDING

COMMUNICATIONS

Analytical, compliance-minded executive with 13+ years of senior leadership

experience within demanding Federal Reserve environments. Change-focused

strategist skilled in identifying and overhauling systemic deficiencies to

improve productivity, cut costs and advance overall reputation. Engaging

communicator continually focused on building positive relationships with

customers, direct reports and executive suites.

Professional Experience

FEDERAL RESERVE BANK

Sr. Financial Services Project Leader, Jacksonville 2007 - 2013

Directed consolidation projects, relationship development and strategic

planning across the Four-West Coast District's File Maintenance Department.

Trained and led multidisciplinary teams in executing on-time, on-budget

project deliverables. Collaborated closely with Board of Governors internal

auditors to align financial transactions compliance with all regulatory

requirements. Owned all phases of budget process, including monthly

progress and forecasting.

Key Achievements

. Managed monthly Regulatory Compliance and Reporting for Regulations D,

E, J, and CC, as well as monthly budget reporting and forecasting.

. Streamlined consolidation processes via transformation of six office

projects into single change structure

. Centralized all customer change requests into one location through

integration of new software suite

. Devised and deployed innovative strategies for improving customer

communications, including:

o Face-to-face program

o Office tours at Federal Reserve Check Processing sites and

customer facilities

Payment Services Check Manager, Jacksonville 2005 - 2007

Directed daily operations, 66 employees and cross-functional partnerships

in compliant, efficient processing of 2.5 million checks per night. Owned

all phases of budget process within Financial Services Department. Promoted

culture encouraging positive collaboration, critical thinking and customer-

focused approach. Approved all new products offered, providing feedback on

sales life cycle and customer requirements. Drafted monthly response to VP

regarding P&L positioning and future growth. Worked both with Hyperion and

Peoplesoft products.

Key Achievements

. Restored deficient infrastructure into top 3 office in all rated

factors - quality, productivity and cost

. Transformed office from second worst quality office (2005) to second

best (2006) via initiation and implementation of internal quality

program

. Reduced staff by 50% in 2006 while increasing units per man hour to

second from 11th

Financial Services Operations Supervisor, Chicago 1999 - 2005

Oversaw and optimized two units across center processing 4.7 million checks

per night. Mentored and led team of 38 direct reports against aggressive

productivity metrics. Worked as Project Manager for multiple site

consolidations, adhering to cost, deadline and reporting milestones

throughout all project phases.

Key Achievements

. Overhauled office holdover float from $45M to $3M per day in three-

month time period

. Spearheaded seamless consolidation of two regional offices within 10-

week period

. Reduced risk and improved office-wide productivity through integration

of Lean Management strategies

Education / Certifications

MBA, 2008, University of Maryland, University College, MD

BS, Accounting and Finance, 1999, Purdue University, West Lafayette, IN

Change Management Specialist, 2014 Management and Strategy Institute

Six Sigma Lean Professional, 2014 Management and Strategy Institute

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