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Customer Service Administrative Assistant

Location:
Roanoke, IN, 46783
Posted:
August 15, 2014

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Resume:

WENDI BOOMERSHINE

acfd68@r.postjobfree.com

Executive/Administrative Assistant

Administrative Professional experienced working in fast-paced environments

demanding strong organizational, technical and interpersonal skills.

Confident and poised in interactions with individuals at all levels;

trustworthy, ethical and committed to superior administrative skills.

Detail-oriented and resourceful in completing tasks; able to multi-task

effectively. Capabilities include:

( Reception ( Supervision of Tasks ( MS Office Suite

( Team Player ( Data Entry ( Light Bookkeeping

( Organizational ( Customer Service ( Internet

Skills

( Meeting Organization ( Training

EMPLOYMENT HISTORY

Baden Tax Management 2012-present

Administrative

o Admin of the Real Estate Department

o Prepare Appeal Letters

o Add new and existing clients to databases

o Partially prepare Form 133, 17T, and other various forms for Indiana

Real Estate

o Scan in all forms, PRCs, Notices attach to databases

o Run reports from Databases

o Database upkeep (PTMS & Access)

o Order Property Record Cards

o Email with consultants and assessors

Kelly Services 2009-

2012

Customer Service Representative

o Administrative Functions

o Data Entry

Indiana State Teacher's Association

2008-2009

UniServ Assistant

o Office Manager

o Responsible for day to day office procedures

o Screened telephone calls, inquiries and requests and handled them when

appropriate

o Bookkeeping for the District Council Monies

o Maintained the NEA I&A Membership database

o Correspondence via email, telephone and letter with membership

o Organized meetings

o Typed meeting minutes

o Prepare Grievances and Unfair Labor Practices as directed by the

UniServ Director

Omnisource Corp 2003-2008

Administrative Assistant

o Responsible for vendor database maintenance

o Maintain vendors in three databases, IBM, Maximo, and JD Edwards

o Successfully interfaced and communicated with all levels of staff and

customers

o Spreadsheets on Processed accounts and truck and rail accounts

o Entered contracts into IBM System

Other past professions include: Information Coordinator, Legal Assistant,

and Sales Associate/customer service

EDUCATION/CERTIFICATIONS

Bachelor of Science Degree (Liberal Arts), IPFW

Associates of Science Degree (Supervision), IPFW

PROFESSIONAL DEVELOPMENT

sigerCon (sigerTax) Software

PTMS software (Property Tax Made Simple)

Quickbooks

Grievance and ULP Preparation

Medical Coding

MS Office (up to and including 2010)

* Access

* Excel

* MSWord

* PowerPoint

* MSPublisher

* Outlook

Lotus Notes

AS400

Internet

JD Edwards

sigerTax



Contact this candidate