Shannen Dettmann Sales and Skin Care Professional

*** ******** *****, **** *, Mill Valley, CA 94941

Tel 415-***-**** . acfcz5@r.postjobfree.com

Objective

To obtain an Outside Sale position in which I can utilize and advance my

knowledge and extensive experience in skin care, sales, and customer

service while applying the strong culture of my education and employment

history to a high-end spa and its clientele.

Education

San Francisco Institute Of Esthetics And Cosmetology, San Francisco, CA

07/11-02/12

Esthetics Program

. Completed 600-hour esthetics program

. Experience in 30, 60 and 90 minute facials

. Skilled in skin analysis, eye treatments and chemical peels

. Proficiency in galvanic, micro current, high frequency electrode and

extractions

. Experience with Bio Therapeutics Micro, Vision and Analyze

. Mastery of upper body massage, hand, back and body treatments

. Training in advanced hard and soft wax techniques; Brazilian and eyebrow

shaping

. Skilled in makeup application- BeingTRUE Certified Makeup Artist

. Member of Design Team, an honors program for students

. Training in professional ethics, retail sales, front desk procedure and

client relations

University of California San Diego, San Diego, CA

09/93-06/97

BA Communications

Career Highlights

Business Consultant . Dermalogica, Marin/Sonoma/Napa County Territory

02/13-04-14

. Actively pursued and acquired new accounts in the spa, skin center and

beauty supply industry

. Managed a base of 60 established accounts within my territory and helped

all of them grow by a minimum of 5% on a annual basis

. Assisted my 3 top accounts in growing their businesses by 20-30% annually

. Coordinated and executed evening and weekend events with my clients to

help them bring in new customers and sell through products

. Assisted in the execution of quarterly International Dermal Institute (a

Dermalogica partner) guest speaker events to ensure maximum attendants from

my territory

Esthetician/Sales . Jurlique, San Francisco, CA 03/12-02/13

. Provided focused facial treatments, according to company protocol

. Worked with new and existing Jurlique clients to develop home care

rituals focused on the unique needs of their individual skin type and

condition.

. Aided the re-launch of Jurlique Fillmore's treatment room and various

other promotions.

Account Executive . Mamapedia, San Francisco, CA 04/10-06/11

. Identified, established, and managed merchant relationships in family

entertainment, kids activities, spa, restaurant and many other verticals in

the San Francisco Market

. Consistently achieved monthly sales volume of 22 new customer

relationships and $20K in company revenue.

. Successfully established long term relationships with key accounts

Business Development Manager . Global Collect Services USA, San Francisco,

CA 09/07-03/10

. Expanded e-commerce merchant relationships in software, streaming media

and online gaming verticals

. Positively impacted large "A" brand companies, providing professional

education on international e-commerce site placement initiatives for each

country's unique payment preferences

. Delivered expert product presentations in various international trade

show events, successfully generating leads and new clients leads

Senior Corporate Sales Executive . Wells Fargo MPS, San Francisco, CA

08/01-08/07

. Earned Sales Superstar Award two consecutive years in 2004 and 2005 for

outstanding sales achievements

. Successfully orchestrated monthly sales volume of $6M, eight new customer

relationships and $15K in company profitability

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