William R. Entrekin

850-***-**** acfcyx@r.postjobfree.com

PROFILE

SOFTWARE OPERATIONS EXECUTIVE:

Achieved 3,055% revenue growth over 3 years in start-up software environment by applying

Agile best practices, implementing appropriate process controls, and recruiting and retaining top

talent. Executive manager with over 15 years of experience operationalizing the delivery of

projects, software and services to market. Familiar and experienced in Agile environment and

development

Recognized on Forbes 2013 Most Promising Companies List (#29)

Ranked #1 by KLAS 3 years in a row: 2011, 2012, 2013

500 Fastest Growing Private Companies by Inc. Magazine: #82 in 2012, #200 in 2013

Modern Healthcare’s Best Places to Work 2013. #14

Outside Magazine’s Best Places to Work 2013. #28

KEY SKILLS & ACHIEVEMENTS

Executive Management

Over 15 years’ experience in Project Management. Responsible for the management of a

number of projects for both national and international customers, experience includes:

• Ability to go head to head with the competitor and build key relationships within

organizations at the executive level, as well as within the internal team. These key

relationships, in conjunction with internal team building enabled iSirona to be

chosen as the Best in KLAS MDI for 2011, 2012 and 2013. While at the same time

doubling revenue.

• Day-to-day management of multimillion dollar projects for national and international

customers in the, ensuring projects are on schedule and within budget.

• Produce on a monthly basis, an accurate contract / revenue status report and metrics for

all executive level reviews.

• Successfully managed contract negotiations with Customers, Contractors and Sub-

contractors .

• Developed with, stakeholders input, processes that ensured all regulatory, quality and best

practices were implemented while ensuring revenue targets were met. While maintaining

a lean, fluid and responsive network of implementation teams.

William R. Entrekin

850-***-**** acfcyx@r.postjobfree.com

Career Summary

Vice President of Client Services

iSirona NantHealth 2013 – Present

Develops, manages and monitors the Client Services Organization made up of Support,

Integration, Project Management, International Office (UK, Singapore and India) and

Training. Responsibilities include: Ensure overall execution of all projects /

implementations, working with General Manager’s on P&L reports and forecasts, strategic

execution and planning for all departments within Client Services. Ensure quality

assurance adherence for company and client. Create and maintain service level agreements

that support the allocation model. Act as a liaison to all other VP’s and SVP’s to assess

completion of projects and ensure company goals are being met. Participate in strategic

and budget planning.

Ensured that the Client Services Organization supported all lines of business with lifecycle

management of deliverables including regulatory, marketing, sales, and product

management. Provides sales and business development support for General Managers and

Sales Organization.

Prepare budgets, periodic status reports, personnel reviews and other management reports

as requested. Contributes to company-level positioning and messaging.

Knowledgeable, ongoing relationship working with different EMR’s (EPIC, Allscripts,

Quardramed etc.) Developed and led implementation teams and support department to

secure #1 in KLAS for three consecutive years.

Director of Client Services (Project Management. Support, Implementations)

iSirona 2011 – 2013

Develop, manage and monitor the Client Services Department, made up of Support,

Integration, Project Management and Knowledge Management. Responsibilities include:

act as quality assurance manager for the client, create and maintain service level

agreements that support the allocation model, act as a liaison to project managers to assess

completion of projects, and participate in strategic and budget planning

Supports iSirona lines of business with lifecycle management deliverables including

regulatory, marketing, sales, and product management. Provides sales and business

development support for iSirona’s General Managers and Sales organization. Prepare

budgets, periodic status reports, personnel reviews and other management reports as

requested. .Contributes to company-level positioning and messaging.

Oversight of four departments including PMO, Support, Implementation and Training.

William R. Entrekin

850-***-**** acfcyx@r.postjobfree.com

Manager of Project Management / Proposals Department

Oceaneering 2007 – 2011

Project Manager for international subsea umbilical company. Responsible for management

of capital projects as well as customer purchased umbilicals. International travel and

customer interface required. Oversight of project budget and vendor performance as well

as schedule. Management of projects from $10M-$50M. . Travelled internationally to

engage clients.

Responsible for overall risk management of each project as well as producing work

breakdown structure (WBS). Increased profit of projects by insuring on time delivery and

recognition of all out of scope required work.

Projects Department / Quality Manager

1998-2007

Aerospace Fabrications of Georgia

Project manager for international aerospace company. Responsible for “cradle to crave”

project management. Lead project manager for C-17 and CH-47 programs. Duties

included Management of thirty direct reports, oversight of contractor performance and

interface with design engineers. Additional duties included daily interface with customer

and reporting of budget matrices to stakeholders. Responsible for client satisfaction and

budget forecast

EDUCATION

• Bachelors’ in Business Administration, 1998

CAREER DEVELOPMENT

• MS Project Scheduling

• Taproot Investigation Training

• Project Auditing

• Dynamic Scheduling

• Agile Team/ Development Training

• Lean Manufacturing Technology Perspectives

• Member of American College of Healthcare Executives

• 2013 Attendee at Gulf Coast Regional Economic Development Conference

• Mentor Training ( How to be a Mentor)

• Team-Building, Mentoring and Coaching Skills for Managers & Supervisors 2012

• Member of PMI ( Project Management Institute)

Additional Training

William R. Entrekin

850-***-**** acfcyx@r.postjobfree.com

• Crisis Intervention

• Verbal Judo

• ISO 9100 Readiness

• Meaningful Use Stage I & II

• CFR 850 Compliance Training

• Project Scheduling

• Production and Operations Management

• Strategy Development and Delivery

• Cultural Competency

• L.H.P.T Oceaneering

• Audit Training

• STOP for Supervision

• Audit

• PMBOK Dynamics

OTHER

• US Passport ( current)

*References upon request

• US Army Veteran

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