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Customer Service High School

Location:
United States
Posted:
August 13, 2014

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Resume:

COLLEEN M. STENZEL

**** ******** **.

Burlington, WI 53105

262-***-****

acfcy8@r.postjobfree.com

PROFFESSIONAL EXPERIENCE

JUST PAWS- GROOMING SALON

Burlington, WI

July 2014- Current

Groomer

Schedule appointments

Check in and check out clients

Grooming dogs

Use register

Cleaning

Make reminder calls

Answer phone, and return messages

GENEVA NATIONAL

Lake Geneva, WI

April 2014- July 2014

Banquet Server

Set up decor and linens

Serve 5 course meals

Bus tables

Cleaning

PENTAIR

Delavan, WI

August 2013- October 2013

Material Handler

Read work orders or receive oral instructions to determine work assignments or

material or equiptment needed.

Record number of units handled or moved, using daily production sheets and work

tickets.

Attach identifying tags to containers or mark them with identifying information.

LOWES

Delavan, WI

March 2011- August 2011

Cashier

recieve payments by cash, check, or credit cards.

Issue receipts, refunds, credits or change due to customers.

Assist customer by providing information and resolving their complaints.

Greet customers entering establishment.

Answer customers' questions, and provide information.

Process merchandise, returns, and exchanges.

Maintain clean and orderly checkout areas and complete other general cleaning duties,

such as mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

Count money in draw at the begining, and end, of shift to ensure that amounts are

correct and that there is adequate change.

PETSMART

Delavan, WI

July 2009- January 2011

Groomer

Answer telephones, direct calls, and take messages.

Schedule appointments and maintain and update appointment calendars.

Examine and observe animals to detect signs of illness, disease, or injury.

Perform animal grooming duties such as washing, brushing, clipping, and trimming

coats, cutting nails, and cleaning ears.

Collect and record animal informations such as, weight size, treatments recieved,

medical records, and allergies.

Sell pet supplies including add on packages to grooming appointment.

File and maintain records.

Greet persons entering establishment, determine nature and purpose of visit, and direct

or escort them to specific destinations.

EDUCATION

Badger High School

Lake Geneva, WI

High School Diploma, July 2008

ADDITIONAL SKILLS

Over the phone skills and proficiency with computers

Excellent customer service skills.

Good organization, and attention to detail.

Fast learner, with an upbeat personality.



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