Dawn Predni, CNA

**** * ******* **. / ****** Lake, Illinois 60097

815-***-**** / acfcxv@r.postjobfree.com

Objective: Quick leaner who is seeking a flexible position. I have a strong customer service

background, management training, and sound communication and organizational skills. I have

taken many healthcare and psychology classes.

Work Experience:

Centegra Health Systems 12/2010-05/2014

McHenry, Illinois

Patient Care Technician

Worked as a CNA in a hospital setting. Duties included assisting nurses and patients as needed.

Decision making skills when an emergency situation arose. Communicated with the

doctors/nurses regarding status of patients. CPR certification updated every 2 years.

Sunrise Assisted Living

Barrington, Illinois

Lead Care Manager/Medication Care Manager 10/2007 – 09/2009

Work as a CNA in a nursing home/assisted living setting.

Change, dress, and assist patients in all aspects of daily living activities.

Make decisions and direct support staff when there is an emergency situation.

Serve meals, clean up, dishes, laundry and room upkeep as well.

Meet with family members and potential new clients.

Assist with staff interviews and annual staff evaluations.

Receptionist

Montesano Capital Management, Barrington, IL 11/2006 – 10/2007

A property management firm that managed 31 commercial properties throughout the Chicago

land area. My duties included answering the phones, dispatching property managers and

maintenance for maintenance requests, distributing mail, filing, handling vendor, tenant issues.

Inputting all incoming invoices into QuickBooks, assisting accounts receivables and also

assisting our paralegal with various typing projects. Other duties include ordering supplies for

the company and any other projects as they came up.

Paralegal

Adler & Associates, Chicago, IL 11/2005 – 11/2006

A collections law firm dealing primarily with past due debt on credit cards and auto loans. The

job duties included heavy phone work speaking with both clients and debtors. Preparation of

varies legal documents such as wage and bank garnishments, liens, and letters to the debtor,

affidavits.

Legal Assistant

Kovitz Shifrin Nesbit, Buffalo Grove, IL 5/2001 – 8/2005

Work in the field of collections on debts regarding homeowners associations. Prepared

collection letters, notice and demands, and liens. Recording of liens. Ordering and processing of

title searches. Preparation of payment plans. Follow-up on payment plans. Documenting

bankruptcy notices. Filing proof of claims against bankruptcy. Bankruptcy follow-up for post-

petition payments. Filing motions to modify the automatic stay in bankruptcy. Strong client

contact and problem solving involved. Strong contact with opposing counsel. Letters to

homeowners, Board members, and opposing counsel regarding various issues. Juris docketing

and Word programs utilized daily. Choice point online and Bankruptcy site used often.

Certified Nursing Assistant

Rosewood Care Center, Inverness, IL 1/2005 – 5/2005

Worked as a CNA in a nursing home setting. Required changing, dressing, and assisting patients

in all aspects of daily living activities.

Personnel Manager

9/1999 - 5/2001 Wal-Mart, Crystal Lake, IL 9/1999 – 5/2001

Duties included screening and hiring of all employees, scheduling, payroll, insurance, wages,

risk control, and a wide variety of other duties.

Customer Service Manager

Wal-Mart, Hodgkins, 9/1993 – 9/1999

Experience with this company was quite extensive as I had been with them for 7 years. Began as

a sales associate, worked up to support team manager. Involved with shipping, receiving,

customer claims, accounting, and cashier responsibilities.

Education:

Harper College

Palatine, Illinois 8/2008-2010

Completed course work in medical terminology and biology.

Currently in the Medical Assistant program at Harper College.

Have taken many psychology classes.

Skills:

Microsoft Office products efficient

Legal collections data entry

Customer service orientated

Strong leadership & communication

Contact this candidate