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Customer Service Training

Location:
Cypress, TX
Posted:
August 13, 2014

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Resume:

Tammy Crannie

***** ********* *****

Spring, Texas 77379

Cell – 832-***-****

Email – acfctq@r.postjobfree.com

Objective:

To obtain an employment opportunity that offers daily challenges and growth potential. To develop

a career in a position that will allow me to utilize my knowledge and skills in Geology and

Geography. To build my knowledge and skills in the geoscience fields. To obtain an employment

opportunity that will utilize my extensive communication, organizational and leadership skills as

well as my computer knowledge.

Education:

09/2004 – 05/2011 Rice University

Masters in Science – Department of Astronomy and Physics

Use of Ground Penetrating Radar and

MST – Astronomy and Physics

Emphasis on Earth Science GPS Equipment

Use of Esri ArcGIS software

Graduate Level Geology Classes

Publication and Publicity of GPR Work

Professional Development workshops

4.0 GPA

09/1989 – 05/1996 Sam Houston State University

Bachelor of Science Geography/Geology

Instructor of undergraduate classes of Orange Key – Student Leadership

Representatives

geology and geography, including

mapping, physical geology and

Recipient of Geology Academic

meteorology.

Scholarship

3.6 GPA

Presidents Honor Roll 5 years

President – Geographers of Sam Houston

President – Sam Houston Association of

Geology Students

Experience:

01/1999 – Current Classroom Teacher Klein Independent School

District

Educator of science classes including Invited to speak to the State Board of

Geology, Physics, Biology, Astronomy and Education on the importance of science

Chemistry education and the use of technology in the

classroom.

Team Leader for other science teachers.

Led multiple adult professional development

Continuing education to keep current in classes on teaching practices.

science topics.

2005 – 2012 Rice University Researcher

Use of Ground Penetrating Radar

Earth Science Project based research

Use of Esri ArcGIS software Presentation/Publication of research findings

Use of GPS equipment

1998 - 01/1999 Large Account Computer Programmer Malloy’s Cash

Register Sales

Programmed Cash Registers

Programmed interface between cash

registers and computer accounting

Designed Touch Screen templates

systems.

10/96 - 1998 Team Leader/Market Specific Trainer GTE Wireless

Communications

Design and implementation of training

materials for new and existing

employees.

Market specific account analysis and

problem solving.

Employee incentive and motivation

programs.

09/1989 – 12/1996 Lab Coordinator Geography/Geology Sam Houston State University

Monitor and enforcement of all Laboratory

Selection, training and supervision of 12

laboratory instructors and 25 classes. safety practices.

Design and implementation of laboratory

instruction manuals.

12/1993-10/1996 Bennigan’s Restaurant

M anager

Ordering/purchasing, inventory control and

Selection, training and supervision front

and back of house employees general restaurant operation.

Customer Service

02/1988-12/1992 Oscar’s Creamery

M anager/Franchise Director

Selection, training and supervision of employees

Customer Service

References:

Personal and professional references available upon request

Tammy Crannie

16807 Markridge Drive

Spring, Texas 77379

Cell – 832-***-****

Email – acfctq@r.postjobfree.com

Personal and Professional References:

Mrs. Kathleen Kirkpatrick Known applicant for 15 years

6002 Darbey Way

Mrs. Jennifer Clark

Spring, Texas 77379

78 N. Creekmist Place

832-***-****

The Woodlands, Texas 77385

acfctq@r.postjobfree.com

337-***-****

Position – Science Dept Chair, direct

supervisor

acfctq@r.postjobfree.com

Known applicant for 15 years

Position – Relay for Life Event

Chairperson

Mrs. Sandra Dillon Known applicant for 7 years

8409 Hidden Trail Lane

Mrs. Jennifer Hackman

Spring, Texas 77379

9718 Rodgers Rd

281-***-****

Houston, Texas 77070

acfctq@r.postjobfree.com

281-***-****

Position – Science Educator

Professor Rice University, Masters Degree

acfctq@r.postjobfree.com

Mentor

Position – Science Educator

Known applicant for 7 years

Known applicant for 10 years

Dr. Joffery Jones

22800 Hildebrandt Road

Spring, Texas 77389

832-***-****

acfctq@r.postjobfree.com

Mrs. Judy Reading

Position – Building Principal

17502 Pinewood Forest

Known applicant for 10 years

Spring, Texas 77379

832-***-****

Dr. Alison Henning

acfctq@r.postjobfree.com

2611 Lazybrook Drive

Position – Retired consultant

Houston, Texas 77008

Known applicant for 2 years

acfctq@r.postjobfree.com

Position – Geophysicist at BP, Professor

Dr. Patricia Reiff at Rice University

6100 S Main Street MS-108 Known applicant for 7 years

Houston, Texas 77005

281-***-****

acfctq@r.postjobfree.com

Position – Director Rice Space Institute



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